Unitil Energy Systems
6 Liberty Lane West,
Hampton, 03842-1720, NH,
United States
Hampton, 03842-1720, NH,
United States
1 416-218-9888
Utilities
Unitil Energy Systems Technographics
Unitil Energy Systems Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Unitil Energy Systems and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 508 Unitil Energy Systems employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Unitil Energy Systems has purchased the following applications: IBM AS/400 for ERP Financial in 2010, ADP Workforce Now for Core HR in 2021, Hitachi Ventyx FocalPoint Suite for Asset Performance Management in 2010 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Unitil Energy Systems is running and its propensity to invest more and deepen its relationship with IBM , ADP , Hitachi Vantara or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Unitil Energy Systems revenues, which have grown to $527.1 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Unitil Energy Systems intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Unitil Energy Systems Tech Stack and Enterprise Applications
Unitil Energy Systems ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IBM | Legacy | IBM AS/400 | ERP Financial | ERP | n/a | 2010 | 2011 |
In 2010, Unitil Energy Systems implemented IBM AS/400 as an ERP Financial application. The implementation centered on in-house IBM AS/400 environments responsible for utility financial management and interfacing with the SunGard HTE Customer Information System, supporting Unitil's electric and gas billing and finance functions.
Maintenance and modification to the in-house IBM AS/400 estate covered all aspects of system operation, including configuration and customization of financial ledgers, accounts payable, accounts receivable, general ledger workflows, and billing interface logic aligned with ERP Financial functional patterns. The work reflected category-aligned activities such as transaction processing, reconciliation workflows, and application-level change management within the AS/400 environment.
From January 2015 Unitil began converting from the HTE CIS system on IBM AS/400 to enQuesta from Systems and Software, a web based customer information system. As part of that transition Unitil repositioned reporting to a Cognos Report Writer, Oracle based, to interface with enQuesta, creating a hybrid reporting and data access architecture during migration.
Governance for the program emphasized in-house maintenance and modification processes and a shift in reporting governance to support the new enQuesta integration. Operational coverage spanned customer information, billing, and finance business functions across Unitil's utility operations, with technical ownership retained internally for AS/400 application lifecycle activities.
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Unitil Energy Systems HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ADP | Legacy | ADP Workforce Now | Core HR | HCM | n/a | 2021 | 2021 |
In 2021, Unitil Energy Systems deployed ADP Workforce Now as its Core HR platform. ADP Workforce Now is surfaced on Unitil's public website to deliver employee self-service and HR access for roughly 508 employees in the United States.
The implementation emphasizes Core HR capabilities including centralized employee records, payroll processing, benefits administration, time and attendance capture, onboarding and HR reporting. Configuration focuses on standard Core HR workflows with distinct roles for HR administrators, managers and employees, and form-based workflows to manage hire to retire processes.
Operationally the ADP Workforce Now instance supports HR and payroll business functions across corporate and field operations and is used to deliver employee-facing services such as benefits enrollment, pay statement access and profile management via the company website. The deployment scope centers on HR administration, manager self-service and employee self-service touchpoints.
Governance is oriented around centralized HR data stewardship, user access controls and workflow approvals to reduce manual HR transactions, while rollout activities prioritize surfacing self-service workflows through the website. ADP Workforce Now is the named application providing Core HR functionality for Unitil Energy Systems.
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Unitil Energy Systems ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Hitachi Vantara | Legacy | Hitachi Ventyx FocalPoint Suite | Asset Performance Management | ERP Services and Operations | n/a | 2010 | 2011 |
In 2010, Unitil Energy Systems implemented the Hitachi Ventyx FocalPoint Suite as its Asset Performance Management solution. The deployment targeted asset reliability and operations functions and included the Asset Reliability, Operation, NM-DMS ETL and Storm Central modules within Hitachi Ventyx FocalPoint Suite.
The implementation configured Asset Reliability workflows and operational dashboards, with Storm Central used for storm response coordination and outage-related workflow orchestration. The NM-DMS ETL module centralized feed processing and data transformation so asset health and operational status could be surfaced in FocalPoint for downstream reporting.
ABB and Obvient Strategies delivered FocalPoint, with Obvient supplying a data integration solution that was integrated with NM-DMS to populate dashboard reports based on Unitil's criteria. The integration architecture emphasized ETL pipelines from NM-DMS into FocalPoint and dashboard orchestration for operational users.
Operational coverage focused on distribution operations and storm response teams, aligning asset performance and outage management workflows through the Asset Performance Management implementation. Governance centered on configuring Unitil defined reporting criteria and managing ETL processes to ensure consistent data lineage from NM-DMS into the Hitachi Ventyx FocalPoint Suite dashboards.
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Utilities ERP | ERP Services and Operations |
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2018 | 2018 |
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Unitil Energy Systems Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Document Management | Content Management |
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2014 | 2014 |
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Unitil Energy Systems CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2021 | 2021 |
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Utilities Customer Care and Billing | CRM |
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2015 | 2015 |
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Unitil Energy Systems EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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EPM | EPM |
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2013 | 2013 |
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Unitil Energy Systems ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2021 | 2021 |
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Unitil Energy Systems PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2016 | 2016 |
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Unitil Energy Systems IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Unitil Energy Systems CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2011 | 2011 |
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IT Decision Makers and Key Stakeholders at Unitil Energy Systems
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Unitil Energy Systems Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Unitil Energy Systems IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Unitil Energy Systems digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Unitil Energy Systems Technographics
Unitil Energy Systems is a Utilities organization based in United States,
with around 508 employees and annual revenues of $527.1 million.
Unitil Energy Systems operates a diverse technology stack with applications such as
IBM AS/400, ADP Workforce Now and Hitachi Ventyx FocalPoint Suite,
covering areas like ERP Financial, Core HR and Asset Performance Management.
Unitil Energy Systems has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as IBM, ADP and Hitachi Vantara.
Unitil Energy Systems recently adopted applications including
ADP Workforce Now in 2021, HappyFox Help Desk in 2021 and New Relic APM in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Unitil Energy Systems’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Unitil Energy Systems’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Unitil Energy Systems technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.