University of Johannesburg Technographics
University of Johannesburg Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by University of Johannesburg and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 University of Johannesburg employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that University of Johannesburg has purchased the following applications: Elsevier LMS for Learning and Development in 2018, LiveChat for Chatbots and Conversational AI in 2020, Microsoft 365 for Collaboration in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems University of Johannesburg is running and its propensity to invest more and deepen its relationship with Elsevier , Cengage , LiveChat, Inc. or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing University of Johannesburg revenues, which have grown to $150.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for University of Johannesburg intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
University of Johannesburg Tech Stack and Enterprise Applications
University of Johannesburg HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Elsevier | Legacy | Elsevier LMS | Learning and Development | HCM | n/a | 2018 | 2018 |
In 2018, the University of Johannesburg implemented Elsevier LMS in the Learning and Development category to support its strategic shift toward an innovative research enterprise and to enhance its ability to attract graduate students and top researchers. The implementation was positioned to align institutional learning initiatives with research capacity building and researcher career development programs.
Elsevier LMS was configured to provide course management, centralized content delivery, learning analytics and skills tracking aligned to researcher training and faculty professional development. Configuration work focused on curriculum management, user and role provisioning for academic and research staff, and assessment and certification workflows that support structured researcher onboarding and continuous professional education.
The Elsevier LMS deployment was used in concert with Elsevier research platforms ScienceDirect, Scopus and SciVal to align research intelligence with learning content and researcher development efforts. Operational scope encompassed academic departments and graduate programs at the University of Johannesburg, with governance organized around centralized learning administration and coordination with academic stakeholders, and the combined force of ScienceDirect, Scopus and SciVal supports the university in expanding research excellence and attracting global talent.
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Learning and Development | HCM |
|
2015 | 2015 |
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University of Johannesburg AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, University of Johannesburg implemented LiveChat on its public website to provide real-time student-facing messaging. The deployment uses the LiveChat web-embedded chat interface to deliver Chatbots and Conversational AI capabilities directly within key pages of the university website, aligning LiveChat Chatbots and Conversational AI with admissions, student services, and IT helpdesk business functions.
The implementation focuses on standard chat platform modules, including live agent messaging, basic conversational flows and automated reply templates, chat routing to front-line teams, and transcript logging for case follow up. LiveChat was configured to surface on high-traffic student entry points and to enable handover from automated responses to human agents, reflecting typical conversational AI and support orchestration patterns within the Chatbots and Conversational AI category.
Operational coverage centers on web-based inquiries and departmental intake for admissions, enrolment services, and campus IT support, with staff-facing access to chat history and session context. Governance and rollout were organized around page-level placement and front-line user onboarding, emphasizing consistent response templates and transcript retention for ongoing service workflows.
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University of Johannesburg Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, University of Johannesburg deployed Microsoft 365 to support Collaboration across its campus and administrative operations. University of Johannesburg implemented Microsoft 365 in 2016 to centralize email, document collaboration, and synchronous communication for faculty and staff, aligning the application to core academic and administrative business functions. The implementation explicitly positions Microsoft 365 as the primary Collaboration platform for the institution.
The Microsoft 365 deployment uses standard Collaboration functional capabilities, including Exchange Online for institutional email, SharePoint Online for intranet and document management, Microsoft Teams for meetings and real-time collaboration, and OneDrive for Business for personal file sync and sharing. Configuration work focused on collaboration workflows, shared site provisioning, team workspace templates, and permission models that reflect faculty and administrative group structures. Microsoft 365 is named in the implementation and its Collaboration features are surfaced to end users through those components.
Microsoft 365 services are surfaced on the university website to provide user access to collaboration resources and portals. Central IT governance covers tenant administration, access control, sharing and external access settings, and retention configuration to manage institutional data within the Collaboration environment. Operational coverage spans academic and administrative departments, with the application supporting cross-departmental communication and document workflows.
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University of Johannesburg Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2021 | 2021 |
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Enterprise Content Management | Content Management |
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2020 | 2020 |
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University of Johannesburg CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Marketing Analytics | CRM |
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2019 | 2019 |
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University of Johannesburg IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at University of Johannesburg
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by University of Johannesburg Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from University of Johannesburg IT executives and key decision makers. This section highlights University of Johannesburg's latest recorded technology evaluations, including Zoho CRM Plus for CRM, Sales Engagement on 2026-01-15, Salesforce CPQ for Configure Price Quote (CPQ) on 2025-08-25, and Moodle LMS for Learning and Development on 2025-03-04. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the University of Johannesburg digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD University of Johannesburg Technographics
University of Johannesburg is a Education organization based in South Africa,
with around 1000 employees and annual revenues of $150.0 million.
University of Johannesburg operates a diverse technology stack with applications such as
Elsevier LMS, LiveChat and Microsoft 365,
covering areas like Learning and Development, Chatbots and Conversational AI and Collaboration.
University of Johannesburg has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Elsevier, LiveChat, Inc. and Microsoft.
University of Johannesburg recently adopted applications including
Rocketseed in 2021, LiveChat in 2020 and Microsoft SharePoint in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of University of Johannesburg’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates University of Johannesburg’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete University of Johannesburg technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.