University of Sunderland
Chester Road,
Sunderland, SR1 3SD,
United Kingdom
Sunderland, SR1 3SD,
United Kingdom
44 19 1515-2000
Education
University of Sunderland Technographics
University of Sunderland Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by University of Sunderland and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1788 University of Sunderland employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that University of Sunderland has purchased the following applications: e2s Events for Event Management in 2018, e2s Recruit Enrolment CRM for CRM in 2017, Oracle GoldenGate for Extract, Transform, and Load (ETL), Data Replication in 2010 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems University of Sunderland is running and its propensity to invest more and deepen its relationship with Engage2Serve , Adobe Systems , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing University of Sunderland revenues, which have grown to $240.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for University of Sunderland intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
University of Sunderland Data, Technology Stack, and Enterprise Applications
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Engage2Serve | Legacy | e2s Events | Event Management | Collaboration | n/a | 2018 | 2018 |
In 2018, the University of Sunderland deployed Engage2Serve e2s Events as part of its campus mobile application footprint. The implementation is surfaced through the Compass UoS campus mobile app built by Engage2Serve, which the university uses to manage student enquiries, appointments and broader student services CRM workflows across its UK campuses, aligning with the Event Management category and supporting scheduling and registration use cases exposed in the mobile experience.
Functional usage centers on event and appointment modules, with event listing, calendar scheduling and registration workflows surfaced in the Compass UoS app. e2s Events is configured to manage student facing bookings alongside one to one appointment flows, and to route enquiries into the student services CRM processes that underpin support and case management.
Operational coverage spans the University of Sunderland campuses in the United Kingdom, with student services and front line support teams as the primary business functions impacted. Configuration and content management are handled by central student services resources while mobile delivery provides campus wide access and self service to students.
Governance and workflow alignment emphasize integrating event scheduling with enquiry handling and appointment management to reduce friction in support workflows, and the deployment improved access to support and self service for students as reflected in the app feature set. The e2s Events application therefore addresses University of Sunderland Event Management needs within the Engage2Serve platform, tying event orchestration directly to CRM driven student services.
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Engage2Serve | Legacy | e2s Recruit Enrolment CRM | CRM | CRM | n/a | 2017 | 2018 |
In 2017 the University of Sunderland implemented e2s Recruit Enrolment CRM, deploying the Engage2Serve student lifecycle CRM to manage prospect and enquiry workflows within its United Kingdom operations. The implementation is documented through vendor materials and the Engage2Serve developed campus app Compass UoS, which indicate use of the e2s Recruit Enrolment CRM for front facing enquiry capture and appointment management tied to recruitment activity.
Configuration signals point to standard e2s Recruit capabilities, specifically enquiry management, appointment scheduling, prospect lifecycle tracking and enrolment workflow orchestration as the functional modules in use within the CRM. The Engage2Serve developed Compass UoS campus app is referenced as the front end for enquiry and appointment traffic, implying an operational integration between the mobile campus app and e2s Recruit Enrolment CRM to streamline data capture into recruitment and admissions processes. Governance and adoption appear oriented around centralizing prospect handling and appointment workflows for recruitment and admissions teams, aligning front facing channels with the universitys student lifecycle CRM platform.
|
|
|
|
|
CRM | CRM |
|
2018 | 2018 |
|
|
|
|
|
Customer Experience | CRM |
|
2018 | 2018 |
|
|
|
|
|
Customer Experience | CRM |
|
2019 | 2019 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2014 | 2014 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Automation | CRM |
|
2023 | 2023 |
|
PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle GoldenGate | Extract, Transform, and Load (ETL), Data Replication | PaaS | n/a | 2010 | 2010 |
In 2010, University of Sunderland implemented Oracle GoldenGate to support data replication and reporting flows. The deployment addressed the Extract, Transform, and Load (ETL),Data Replication category and targeted on premise SQL Server and Oracle database estates used to supply institutional reporting and management information.
The initiative established standard deployment models, security hardening, proactive monitoring and a backup and recovery strategy for the institution's databases. Core operational capabilities included Oracle GoldenGate for real time replication, Oracle DataGuard for availability, SQL Server mirroring for Microsoft workloads, and ETL support via SSIS and SSRS for reporting consumption. Routine database administration tasks were formalized, covering installation, upgrades, patching and backup and recovery using native database tools, storage snapshot technologies and Veeam.
Integrations focused on delivering data to reporting technologies and MI platforms, using vendor specific migration and movement tools such as SSIS, SQL Loader, export import and DataPump. System monitoring and operational visibility were provided through SolarWinds, Hobbit, BigBrother and Oracle Enterprise Manager variants. Server administration covered Solaris and Linux platforms, and scripting for automation included SQL, T SQL, PL/SQL, shell script, Javascript and Visual Basic.
Operational governance incorporated assistance to application support teams for installation, integration and detailed business continuity and disaster recovery planning. Testing of business continuity and disaster recovery strategies was executed in conjunction with application, database and storage cloning technologies. Frameworks and delivery practices referenced ITIL, Prince2 and Scrum Agile, with project work stream management and stakeholder advisory embedded in the program.
The engagement delivered high quality database administration for on premise SQL Server and Oracle databases and established the institution level policies for replication, monitoring and recovery. University of Sunderland Oracle GoldenGate Extract, Transform, and Load (ETL),Data Replication supported reporting, database administration and business continuity functions across the university environment.
|
|
|
|
|
Transactional Email | PaaS |
|
2018 | 2018 |
|
|
|
|
|
Transactional Email | PaaS |
|
2021 | 2021 |
|
|
|
|
|
Transactional Email | PaaS |
|
2022 | 2022 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
IT Decision Makers and Key Stakeholders at University of Sunderland
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by University of Sunderland Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD University of Sunderland Technographics
University of Sunderland is a Education organization based in United Kingdom,
with around 1788 employees and annual revenues of $240.0 million.
University of Sunderland operates a diverse technology stack with applications such as
e2s Events, e2s Recruit Enrolment CRM and Oracle GoldenGate,
covering areas like Event Management, CRM and Extract, Transform, and Load (ETL), Data Replication.
University of Sunderland has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Engage2Serve and Oracle.
University of Sunderland recently adopted applications including
Microsoft Dynamics 365 Marketing in 2023, Elastic Email API in 2022 and Mixpanel in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of University of Sunderland’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates University of Sunderland’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete University of Sunderland technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.