UT Medical Center
1924 Alcoa Highway,
Knoxville, 37920, TN,
United States
Knoxville, 37920, TN,
United States
1 865-305-9000
Healthcare
UT Medical Center Technographics
UT Medical Center Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by UT Medical Center and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4053 UT Medical Center employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that UT Medical Center has purchased the following applications: Infor Lawson for ERP Financial in 2015, iGreentree ATS for Applicant Tracking System in 2012, LiveChat for Chatbots and Conversational AI in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems UT Medical Center is running and its propensity to invest more and deepen its relationship with Infor , Visa , Greentree Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing UT Medical Center revenues, which have grown to $1.62 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for UT Medical Center intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
UT Medical Center Tech Stack and Enterprise Applications
UT Medical Center ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor Lawson | ERP Financial | ERP | n/a | 2015 | 2015 |
In 2015, UT Medical Center implemented Infor Lawson as an ERP Financial application to centralize accounting workflows and financial reporting. UT Medical Center is a United States healthcare provider with approximately 4,053 employees, and Infor Lawson was adopted to provide a single system of record for core finance functions and project cost tracking.
Infor Lawson was configured to support general ledger processing, activity based cost accounting using Lawson Activity Accounting, consolidated financial statements, and month end and year end close procedures. The implementation supported entry preparation to general ledger accounts, generation of balance sheet and profit and loss statements, and coordination of corporate and consolidated financial reporting, aligning application modules with standard ERP Financial capabilities in accounting, cost tracking, and financial consolidation.
Operational deployment covered the accounting and finance organization, with system-driven workflows used by accounting managers and a Director of Accounting to coordinate staff activities and close processes. The system also provided the controls and reporting constructs used during external audit engagements and for documenting business transactions, embedding Lawson Activity Accounting into project cost tracking and ongoing financial governance at UT Medical Center.
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Payment Processing | ERP |
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2020 | 2020 |
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UT Medical Center HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Greentree Systems | Legacy | iGreentree ATS | Applicant Tracking System | HCM | n/a | 2012 | 2012 |
In 2012, UT Medical Center deployed iGreentree ATS as its Applicant Tracking System on the institution's public careers portal. The iGreentree ATS instance is provisioned via the external careers site at https://utmc.igreentree.com/CSS_External/CSSPage_Welcome.asp, enabling online job posting and candidate application intake for the organization.
The implementation centers on core Applicant Tracking System capabilities, including job requisition creation and publishing, candidate application capture, resume and application data indexing, configurable candidate workflows, and recruiter dashboards for vacancy management. iGreentree ATS is configured to support standard hiring workflows such as requisition approvals, candidate status transitions, interview scheduling support, and outbound candidate communication templates.
Operationally the iGreentree ATS serves HR and recruiting teams across UT Medical Center, supporting hiring for hospital departments and administrative functions for a 4053 employee health system. The deployment is structured as a web-hosted careers portal integrated into the public website for direct applicant access, and is used to centralize applicant records and workflow orchestration within talent acquisition processes.
Governance of the implementation emphasizes configured workflow controls, role-based recruiter access, and requisition level approvals to align with institutional hiring policies. The deployment focuses on capturing compliance related application data and standardizing candidate intake procedures, while maintaining the careers portal as the primary external applicant touchpoint.
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BackGround Screening | HCM |
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2017 | 2017 |
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Core HR | HCM |
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2017 | 2018 |
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Learning and Development | HCM |
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2016 | 2016 |
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Payroll | HCM |
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2017 | 2018 |
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Performance and Goal Management | HCM |
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2016 | 2016 |
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Workforce Management | HCM |
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2011 | 2012 |
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UT Medical Center AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2015 | 2015 |
In 2015, UT Medical Center deployed LiveChat on its public website to provide real time patient and visitor engagement. UT Medical Center LiveChat Chatbots and Conversational AI supports patient engagement and front office communications by presenting an embedded chat interface for inbound inquiries and simple online triage workflows.
The implementation centers on a web front end using the LiveChat application, leveraging typical Chatbots and Conversational AI capabilities such as an embedded chat widget, canned responses, session transcripts, and basic conversational routing to staffed patient services teams. Operational governance is aligned to patient experience and digital services teams, with agent queues and response templates managed within the LiveChat console and monitoring configured for ongoing conversational oversight.
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UT Medical Center Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2019 | 2019 |
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UT Medical Center eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2020 | 2020 |
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UT Medical Center CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Donor and Fundraising Management | CRM |
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2020 | 2020 |
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UT Medical Center PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2019 | 2019 |
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UT Medical Center IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at UT Medical Center
| First Name | Last Name | Title | Function | Department | Phone | |
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Director of IT Infrastructure | Director | IT | |
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Senior Vice President and Chief Financial Officer | CXO | Finance | |
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Director of HRIS, Compensation and Payroll | Director | HR | |
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Vice President Human Resources | VP | HR | |
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Director of Accounting | Director | Finance | |
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Vice President - Facility Operations | VP | Operations | |
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Vice President & Chief Compliance Officer | CXO | Legal | |
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Director of Talent, Talent Acquisition and Employee Relations | Director | HR | |
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Sr. Vice President and Chief People Officer | CXO | HR | |
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Director, Talent Development and Engagement | Director | HR | |
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Apps Being Evaluated by UT Medical Center Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from UT Medical Center IT executives and key decision makers. This section highlights UT Medical Center's latest recorded technology evaluations, including Infor CloudSuite Healthcare for Healthcare ERP on 2025-05-27 and LiveOps for Call Center on 2024-06-03. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the UT Medical Center digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2025-05-27 | UT Medical Center | Evaluated | Infor | Infor CloudSuite Healthcare | Healthcare ERP | ERP Services and Operations |
| 2024-06-03 | UT Medical Center | Evaluated | LiveOps | LiveOps | Call Center | CRM |
FAQ - APPS RUN THE WORLD UT Medical Center Technographics
UT Medical Center is a Healthcare organization based in United States,
with around 4053 employees and annual revenues of $1.62 billion.
UT Medical Center operates a diverse technology stack with applications such as
Infor Lawson, iGreentree ATS and LiveChat,
covering areas like ERP Financial, Applicant Tracking System and Chatbots and Conversational AI.
UT Medical Center has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Infor, Greentree Systems and LiveChat, Inc..
UT Medical Center recently adopted applications including
Magnite (ex Rubicon Project) in 2022, Visa Authorize.Net in 2020 and WooCommerce in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of UT Medical Center’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates UT Medical Center’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete UT Medical Center technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.