Salt Lake City, 84132, UT,
United States
University of Utah Health Technographics
University of Utah Health Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by University of Utah Health and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 26000 University of Utah Health employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that University of Utah Health has purchased the following applications: UKG Workforce Central (ex Kronos Workforce Central) for Workforce Management in 2014, Epic Tapestry for Medical Care Management in 2015, Kaltura Video Cloud Platform for Audio Video and Web Conferencing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems University of Utah Health is running and its propensity to invest more and deepen its relationship with UKG , Epic Systems , Kaltura or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing University of Utah Health revenues, which have grown to $6.50 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for University of Utah Health intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
University of Utah Health Tech Stack and Enterprise Applications
University of Utah Health HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Workforce Central (ex Kronos Workforce Central) | Workforce Management | HCM | n/a | 2014 | 2014 |
In 2014, University of Utah Health deployed UKG Workforce Central (ex Kronos Workforce Central) as its Workforce Management platform. The implementation is provisioned through the institution's public Kronos Workforce Central web portal, which implies a web-accessible deployment model for employee and manager access to scheduling and time entry.
The configuration centers on core Workforce Management capabilities, including time and attendance capture, shift scheduling, labor rule enforcement, employee self-service and manager scheduling workflows. UKG Workforce Central is presented in the live portal as the primary application for operational workforce processes, and the deployment aligns with standard Workforce Management functional modules such as timecard validation, schedule optimization workflows and compliance-driven attendance tracking.
Operational coverage is oriented toward clinical and administrative workforce processes within University of Utah Health, with the application serving as the system of record for daily staffing and timekeeping activities accessible via the Kronos web interface. Governance is implemented through application-level role and approval workflows typical of Workforce Management systems, supporting manager approvals, time off requests and rule-based exceptions handling in operational HR and scheduling routines.
|
University of Utah Health ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epic Systems | Legacy | Epic Tapestry | Medical Care Management | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015, University of Utah Health implemented Epic Tapestry. Epic Tapestry was deployed as a Medical Care Management application across University of Utah Health, with program oversight assigned to the internal systems team and application systems analysts.
The implementation focused on configuring Epic Tapestry for core care management workflows including enrollment tracking, utilization review, care coordination, and case management, reflecting standard Medical Care Management functionality. Configuration work emphasized workflow orchestration, role based access controls for clinical and administrative staff, and embedded decision support aligned to care plans.
Operational coverage for Epic Tapestry spanned clinical and administrative departments within the health system, with the systems team managing application support. The systems team used Jira for issue tracking and change requests, linking support tickets to configuration and release activities for Epic Tapestry.
Governance was organized around centralized change control and ticket driven change request processing through Jira, with staged configuration updates managed by Application Systems Analyst roles. Ongoing configuration management and operational ownership remained with the internal systems team to maintain alignment with Medical Care Management processes.
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University of Utah Health Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Kaltura | Legacy | Kaltura Video Cloud Platform | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
In 2021, University of Utah Health implemented Kaltura Video Cloud Platform on its website. The deployment aligns with the Audio Video and Web Conferencing category and provides cloud hosted video delivery and management for public facing clinical and academic content.
Kaltura Video Cloud Platform was configured to support core video management and streaming functions, including content ingestion, transcoding for multi bitrate playback, embedded HTML5 player delivery, live and on demand stream handling, accessibility features such as captioning, and metadata tagging. The implementation emphasizes centralized asset libraries and role based content publishing workflows to manage institution wide video assets.
Operational integration focused on embedding Kaltura powered players into the University of Utah Health website and integrating video content into web CMS templates and content publishing processes. The rollout scope centers on web content and communications teams that publish patient education, clinical information, and academic outreach materials, with delivery optimized for web and mobile playback.
Governance changes included formalizing upload and approval workflows, assigning content stewardship and access controls, and applying tagging and metadata standards to support search and retention. The implementation positions Kaltura Video Cloud Platform as the institution's primary audio and video content orchestration layer within the Audio Video and Web Conferencing category.
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University of Utah Health Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Digital Signing | Content Management |
|
2018 | 2018 |
|
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|
|
|
Web Content Management | Content Management |
|
2016 | 2016 |
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University of Utah Health CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Experience | CRM |
|
2024 | 2024 |
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University of Utah Health IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
IT Decision Makers and Key Stakeholders at University of Utah Health
Apps Being Evaluated by University of Utah Health Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2024-09-23 | University of Utah Health | Evaluated | OneStream Software LLC | OneStream XF | EPM | EPM |