University of Vienna
University of Vienna Technographics
University of Vienna Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by University of Vienna and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10000 University of Vienna employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that University of Vienna has purchased the following applications: Moodle LMS for Learning and Development in 2022, Formaloo Survey for Survey and Questionnaire in 2023, Atos Unify OpenScape Contact Center for Call Center in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems University of Vienna is running and its propensity to invest more and deepen its relationship with Moodle , Formaloo , Atos or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing University of Vienna revenues, which have grown to $1.20 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for University of Vienna intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
University of Vienna Tech Stack and Enterprise Applications
University of Vienna HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Moodle | Legacy | Moodle LMS | Learning and Development | HCM | n/a | 2022 | 2022 |
In 2022, University of Vienna implemented Moodle LMS on its website univie.ac.at. The deployment is categorized under Learning and Development and positions Moodle LMS as the institution's primary virtual learning environment for academic course delivery.
Configuration centered on standard Moodle LMS functional modules, including course management and content delivery, user enrollment workflows, assessment and quiz engines, gradebook handling, and a centralized resource repository. The site-level implementation uses Moodle course formats and role based access controls to distinguish instructor and student capabilities, it supports mobile access for remote learners and relies on plugin based extensions to meet local pedagogical requirements.
Operational governance is managed by a central academic IT and learning technology function that handles platform administration, course provisioning, and faculty support, while departments and faculties own course content and day to day enrollments. The Moodle LMS instance is embedded on the university website to provide direct access for students and staff, and rollout emphasized faculty onboarding and training to align teaching workflows with the platform.
|
University of Vienna Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Formaloo | Legacy | Formaloo Survey | Survey and Questionnaire | Collaboration | n/a | 2023 | 2023 |
In 2023 the University of Vienna adopted Formaloo Survey to support teaching and student engagement in Austria. A senior lecturer used Formaloo Survey in the Survey and Questionnaire category to build surveys and no-code applications for classroom use, establishing a practical campus-level proof point for instructor-driven form and app creation.
The implementation emphasized survey and app building modules, with configuration focused on reusable templates, in-class assessment forms, and simple no-code workflows to capture student responses and structure classroom interactions. Formaloo Survey was used to author assessment templates and quick feedback instruments, aligning with standard Survey and Questionnaire capabilities such as form design, conditional logic, and template reuse.
Operational scope remained academic and department centric, driven by the lecturer and targeted at teaching and student engagement workflows rather than enterprise IT rollout. Governance was lightweight and instructor-led, concentrating on template libraries and classroom rollout practices, and the stated outcome included improved ease of creating templates and in-class assessments using Formaloo Survey.
|
University of Vienna CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Atos | Legacy | Atos Unify OpenScape Contact Center | Call Center | CRM | n/a | 2017 | 2018 |
In 2017, University of Vienna deployed Atos Unify OpenScape Contact Center as a Call Center solution across its campus. The deployment was scoped as a complete solution to improve functionality and mobility while ensuring services would be more reliable, manageable, and flexible.
The Atos Unify OpenScape Contact Center implementation included the contact center core configured to support up to 100 agents, Exchange integration for messaging and presence, and web collaboration provisioned for 50 users. Mobility requirements were addressed by integrating 700 mobile phones via OpenScape Unified Communications to extend agent reach and enable on‑the‑move handling of inquiries.
The architecture spanned 40 sites, centralizing contact handling and agent workflows across campus locations and administrative units. Functional capabilities focused on agent management, session control through unified communications, and web collaboration tied to contact routing and agent desktop workflows consistent with Call Center operations.
Operational governance emphasized centralized management and flexible scaling to support the stated agent and mobile endpoint counts, with serviceability and manageability built into the implementation approach. The deployment aligned Atos Unify OpenScape Contact Center with campus service functions to deliver the stated improvements in mobility, reliability, and flexibility.
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University of Vienna IT Asset Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
 |
|
|
Hardware Asset Management (HAM), Software Asset Management (SAM), IT Asset Management (ITAM), SaaS Spend Management | IT Asset Management |
|
2015 | 2015 |
|
University of Vienna ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
IT Service Management | ITSM |
|
2022 | 2022 |
|
University of Vienna PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Apps Development | PaaS |
|
2021 | 2021 |
|
IT Decision Makers and Key Stakeholders at University of Vienna
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by University of Vienna Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from University of Vienna IT executives and key decision makers. This section highlights University of Vienna's latest recorded technology evaluations, including SAP Ariba for Procurement on 2024-10-24. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the University of Vienna digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2024-10-24 | University of Vienna | Evaluated | SAP | SAP Ariba | Procurement | Procurement |
FAQ - APPS RUN THE WORLD University of Vienna Technographics
University of Vienna is a Education organization based in Austria,
with around 10000 employees and annual revenues of $1.20 billion.
University of Vienna operates a diverse technology stack with applications such as
Moodle LMS, Formaloo Survey and Atos Unify OpenScape Contact Center,
covering areas like Learning and Development, Survey and Questionnaire and Call Center.
University of Vienna has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Moodle, Formaloo and Atos.
University of Vienna recently adopted applications including
Formaloo Survey in 2023, Moodle LMS in 2022 and Atlassian Jira Service Desk in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of University of Vienna’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates University of Vienna’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete University of Vienna technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.