Univest Bank
14 North Main Street,
Souderton, 18964, PA,
United States
Souderton, 18964, PA,
United States
1 215-721-2400
Banking and Financial Services
Univest Bank Technographics
Univest Bank Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Univest Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 973 Univest Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Univest Bank has purchased the following applications: JHA PayCenter for Payment Processing in 2018, Jack Henry Banking SilverLake for Core Banking in 2018, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Univest Bank is running and its propensity to invest more and deepen its relationship with Jack Henry & Associates , Cisco Systems , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Univest Bank revenues, which have grown to $296.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Univest Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Univest Bank Tech Stack and Enterprise Applications
Univest Bank ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Jack Henry & Associates | Legacy | JHA PayCenter | Payment Processing | ERP | n/a | 2018 | 2018 |
In 2018, Univest Bank implemented JHA PayCenter, a Payment Processing application from Jack Henry & Associates. JHA PayCenter was deployed to connect Univest to real time payment networks and to enable person to person payments as part of the bank's broader digital capability expansion.
Implementation covered multiple digital capabilities alongside JHA PayCenter, including the Banno Digital Platform and JHA OpenAnywhere account opening. The Conversations feature was embedded in the digital channel to allow customers to connect with live, local representatives at their moment of need, and about 40 percent of Univest's customer support interactions are securely managed and resolved through Conversations.
The architecture was positioned within Jack Henry's open infrastructure, leveraging Banno APIs to integrate additional vendors of the bank's choice and to orchestrate real time payment flows through JHA PayCenter. Operational scope included consumer-facing payments and digital account opening, with Univest reporting an increase in new consumer accounts of more than 10 percent annualized in the first five months after platform activation.
Governance emphasis focused on preserving human connection within digital channels, using Conversations to restructure customer support workflows and routing to local representatives inside the digital experience. Jack Henry's open approach and APIs were a central part of the deployment, enabling Univest to combine Payment Processing via JHA PayCenter with account opening and customer engagement modules while maintaining secure, integrated operations.
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Univest Bank ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Jack Henry & Associates | Legacy | Jack Henry Banking SilverLake | Core Banking | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, Univest Bank implemented Jack Henry Banking SilverLake as its Core Banking platform. Univest Bank is a regional financial services provider based in suburban Philadelphia with about 973 employees, and SilverLake was adopted to centralize core deposit processing and account lifecycle operations across retail branches and digital channels.
The Jack Henry Banking SilverLake deployment covers core modules typical to Core Banking, including deposit account processing, transaction posting, customer master records, and account lifecycle management, configured to support Univest's product set and operational workflows. Configuration work emphasized a rules driven approach to support account opening and onboarding workflows while minimizing bespoke development.
SilverLake was integrated with Jack Henry OpenAnywhere for digital account opening and with Banno digital banking solutions, enabling browser based, fully digital account opening that does not require human touch. The integration positions Jack Henry Banking SilverLake as the transaction hub, OpenAnywhere as the configurable intake and decision engine, and Banno as the customer engagement hub across devices.
Operationally, the implementation supported retail deposit growth and remote onboarding across Univest's branches and digital channels, and the bank reports that OpenAnywhere enabled them to acquire more accounts without adding staff and was especially valuable during the pandemic. Governance focused on configurable rules and Banno centered workflows, allowing ongoing granular control of account opening logic with limited technical intervention.
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Digital Banking | ERP Services and Operations |
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2018 | 2018 |
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Univest Bank Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Univest Bank deployed Cisco Webex Meetings and embedded Cisco Webex Meetings on its public website to enable direct browser join flows for scheduled sessions. The implementation is classified under Audio Video and Web Conferencing and provides browser-based video meetings, audio conferencing, screen sharing, and standard Webex meeting orchestration for web attendees.
The deployment is oriented toward web-facing meeting access and internal conferencing administration, with meeting configuration and user controls managed through Cisco Systems management tooling and the Webex administration console. Univest Bank Cisco Webex Meetings Audio Video and Web Conferencing supports online meeting and conferencing functions tied to the bank website, consolidating web join flows and media handling within the vendor platform.
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Univest Bank Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2021 | 2021 |
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Univest Bank CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Univest Bank ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2019 | 2019 |
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Univest Bank IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Univest Bank CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Univest Bank
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Univest Bank Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Univest Bank IT executives and key decision makers. This section highlights Univest Bank's latest recorded technology evaluations, including Jack Henry Banking SilverLake for Core Banking on 2024-10-09. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Univest Bank digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2024-10-09 | Univest Bank | Evaluated | Jack Henry & Associates | Jack Henry Banking SilverLake | Core Banking | ERP Services and Operations |
FAQ - APPS RUN THE WORLD Univest Bank Technographics
Univest Bank is a Banking and Financial Services organization based in United States,
with around 973 employees and annual revenues of $296.0 million.
Univest Bank operates a diverse technology stack with applications such as
JHA PayCenter, Jack Henry Banking SilverLake and Cisco Webex Meetings,
covering areas like Payment Processing, Core Banking and Audio Video and Web Conferencing.
Univest Bank has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Jack Henry & Associates and Cisco Systems.
Univest Bank recently adopted applications including
Adobe Acrobat Sign (formerly EchoSign, eSign & Adobe Sign) in 2021, Scaleway in 2021 and Cisco Webex Meetings in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Univest Bank’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Univest Bank’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Univest Bank technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.