Souderton, 18964, PA,
United States
Univest Bank Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Univest Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 973 Univest Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Univest Bank has purchased the following applications: JHA PayCenter for Payment Processing in 2018, Jack Henry Banking SilverLake for Core Banking in 2018, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Univest Bank is running and its propensity to invest more and deepen its relationship with Jack Henry & Associates , Cisco Systems , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Univest Bank revenues, which have grown to $296.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Univest Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Jack Henry & Associates | Legacy | JHA PayCenter | Payment Processing | ERP Financial Management | n/a | 2018 | 2018 |
In 2018, Univest Bank implemented JHA PayCenter, a Payment Processing application from Jack Henry & Associates. JHA PayCenter was deployed to connect Univest to real time payment networks and to enable person to person payments as part of the bank's broader digital capability expansion.
Implementation covered multiple digital capabilities alongside JHA PayCenter, including the Banno Digital Platform and JHA OpenAnywhere account opening. The Conversations feature was embedded in the digital channel to allow customers to connect with live, local representatives at their moment of need, and about 40 percent of Univest's customer support interactions are securely managed and resolved through Conversations.
The architecture was positioned within Jack Henry's open infrastructure, leveraging Banno APIs to integrate additional vendors of the bank's choice and to orchestrate real time payment flows through JHA PayCenter. Operational scope included consumer-facing payments and digital account opening, with Univest reporting an increase in new consumer accounts of more than 10 percent annualized in the first five months after platform activation.
Governance emphasis focused on preserving human connection within digital channels, using Conversations to restructure customer support workflows and routing to local representatives inside the digital experience. Jack Henry's open approach and APIs were a central part of the deployment, enabling Univest to combine Payment Processing via JHA PayCenter with account opening and customer engagement modules while maintaining secure, integrated operations.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Jack Henry & Associates | Legacy | Jack Henry Banking SilverLake | Core Banking | ERP Services and Operations | n/a | 2018 | 2018 |
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Digital Banking | ERP Services and Operations |
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2018 | 2018 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2020 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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