Uniworld River Cruises Australia
L2 35-43 Grafton St,
Bondi Junction, 2022, NSW,
Australia
Bondi Junction, 2022, NSW,
Australia
61 1300 780 231
Professional Services
Uniworld River Cruises Australia Technographics
Uniworld River Cruises Australia Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Uniworld River Cruises Australia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 750 Uniworld River Cruises Australia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Uniworld River Cruises Australia has purchased the following applications: Microsoft 365 for Collaboration in 2018, Sitecore CMS for Web Content Management in 2015, Feefo Surveys for Customer Experience in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Uniworld River Cruises Australia is running and its propensity to invest more and deepen its relationship with Microsoft , Salesforce , Sitecore or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Uniworld River Cruises Australia revenues, which have grown to $5.7 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Uniworld River Cruises Australia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Uniworld River Cruises Australia Tech Stack and Enterprise Applications
Uniworld River Cruises Australia Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, Uniworld River Cruises Australia implemented Microsoft 365 for Collaboration across its corporate organization, establishing a centralized collaboration platform for employees. Microsoft 365 was configured to deliver enterprise email, SharePoint intranet sites, OneDrive file storage, and Teams for real time messaging and meetings as the core Collaboration layer.
The configuration emphasis included mailbox provisioning, SharePoint site templates and document libraries, OneDrive synchronization for per user file access, and Teams channel structure with meeting and chat policies to standardize collaboration workflows. Automation of user account provisioning and mailbox lifecycle processes was addressed through integrated administrative tooling and policy templates within the Microsoft 365 environment.
Operational coverage extended across core business functions, with the platform used by corporate teams such as reservations, marketing, finance, and human resources to coordinate documents and communication, and the Microsoft 365 presence is referenced on the company public website. The deployment targeted the organization of 750 employees in Australia, unifying email, content management, and meeting infrastructure under a single Collaboration suite.
Governance practices put in place focused on centralized tenant administration, role based access controls, standardized site and channel templates, and alignment of user provisioning to HR processes to control entitlement and document governance. Rollout activities emphasized adoption of common collaboration patterns and administrative standardization rather than localized, bespoke solutions.
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Collaboration | Collaboration |
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2022 | 2022 |
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Uniworld River Cruises Australia Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sitecore | Legacy | Sitecore CMS | Web Content Management | Content Management | n/a | 2015 | 2015 |
In 2015, Uniworld River Cruises Australia deployed Sitecore CMS on their website as the primary Web Content Management platform. The Sitecore CMS implementation functions as the central content authoring and publishing engine for the corporate site, supporting templated page composition, component reuse, media asset management, and workflow-driven publishing.
Configuration and operational scope are centered on the web and digital marketing teams, with editorial workflows, role-based authoring permissions, and staging to production publishing processes governing content changes. The deployment emphasizes modular templates and componentized content structures to provide personalization-ready pages and to support content governance and cross-team collaboration across the organization’s web team.
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Uniworld River Cruises Australia CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Feefo | Legacy | Feefo Surveys | Customer Experience | CRM | n/a | 2017 | 2017 |
In 2017, Uniworld River Cruises Australia implemented Feefo Surveys. The company deployed Feefo Surveys on their public website to capture guest feedback and reviews as part of its Customer Experience program, aligning the application with online touchpoints for booking and predeparture communications. The implementation covers customer facing functions across the Australia organization and is scoped to capture postinteraction sentiment directly on the site.
The implementation emphasized embedded survey widgets and synchronous review collection, using the Feefo Surveys application for structured rating capture and free text feedback, and centralized reporting. Configuration work included creation of survey templates, response capture rules, and dashboard instrumentation consistent with Customer Experience platforms, enabling teams to filter and analyze feedback by experience attributes. Feefo Surveys was configured to aggregate reviews and surface trends for operational and marketing teams.
Integration is implemented through website embedding of Feefo Surveys assets, routing captured responses into the Feefo Surveys platform for moderation and reporting. Operational ownership is concentrated within customer experience and marketing functions, who manage moderation workflows, reporting cadence, and routing of issues to guest services. The deployment focuses on continuous on-site feedback capture and analytics reporting to support customer service and guest experience processes.
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Tag Management | CRM |
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2014 | 2014 |
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Uniworld River Cruises Australia TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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AML, Fraud and Compliance | TRM |
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2021 | 2021 |
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Uniworld River Cruises Australia PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2021 | 2021 |
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Uniworld River Cruises Australia IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Uniworld River Cruises Australia
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Uniworld River Cruises Australia Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Uniworld River Cruises Australia IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Uniworld River Cruises Australia digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD Uniworld River Cruises Australia Technographics
Uniworld River Cruises Australia is a Professional Services organization based in Australia,
with around 750 employees and annual revenues of $5.7 million.
Uniworld River Cruises Australia operates a diverse technology stack with applications such as
Microsoft 365, Sitecore CMS and Feefo Surveys,
covering areas like Collaboration, Web Content Management and Customer Experience.
Uniworld River Cruises Australia has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, Sitecore and Feefo.
Uniworld River Cruises Australia recently adopted applications including
Slack Connect in 2022, Salesforce Marketing Cloud in 2022 and Amazon CloudFront in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Uniworld River Cruises Australia’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Uniworld River Cruises Australia’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Uniworld River Cruises Australia technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.