USIC
9045 North River Rd, Suite 200,
Indianapolis, 46240, IN,
United States
Indianapolis, 46240, IN,
United States
1-317-575-7800
Professional Services
USIC Technographics
USIC Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by USIC and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 12000 USIC employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that USIC has purchased the following applications: Talygen Billing and Invoicing for AP Automation in 2019, Workday Absence Management for Absence and Leave Management in 2015, Talygen Asset Management for Asset Performance Management in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems USIC is running and its propensity to invest more and deepen its relationship with Talygen , Workday , STARLIMS or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing USIC revenues, which have grown to $3.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for USIC intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
USIC Tech Stack and Enterprise Applications
USIC ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Talygen | Legacy | Talygen Billing and Invoicing | AP Automation | ERP | n/a | 2019 | 2020 |
In 2019 USIC implemented Talygen Billing and Invoicing as an AP Automation solution to consolidate and automate fragmented billing processes for utility tickets. The deployment was a finance and billing rollout in the United States focused on centralizing transactional billing workflows into a single application.
The implementation centralized 12 to 13 disparate billing databases into Talygen Billing and Invoicing, establishing a single billing application as the authoritative source for invoice generation and batch processing. Configuration emphasized automated batch processing and invoice processing workflows consistent with AP Automation functionality, reducing manual aggregation and routing steps and standardizing billing orchestration across utility ticket types.
Operational scope centered on USIC finance and billing teams, bringing utility ticket billing under unified operational ownership and streamlining end to end invoice handling. Process changes included centralizing data ingestion and batched invoice runs, which simplified governance for billing approvals and exception handling across previously fragmented data stores.
According to the vendor case study the deployment cut invoice processing time from around 10 to 12 hours to approximately 2 to 3 hours, reflecting a substantial reduction in batch processing time after consolidation into Talygen Billing and Invoicing. The project prioritized data consolidation and automated billing workflows within the AP Automation category rather than introducing new external system integrations.
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ERP Financial | ERP |
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2014 | 2015 |
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Expense Management | ERP |
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2019 | 2020 |
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USIC HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Absence Management | Absence and Leave Management | HCM | n/a | 2015 | 2015 |
In 2015, USIC implemented Workday Absence Management to address corporate Absence and Leave Management requirements within its Workday environment. The implementation focused on configuring entitlement rules, absence request workflows, and accrual calculations in Workday Absence Management while aligning absence processes with payroll operations.
System administration duties documented in the implementation included configuration, security design and administration, creation and maintenance of complex reports, business processes, and validation rules. Functional capabilities implemented included leave types, accrual rules, eligibility criteria, manager approval workflows, and absence balance calculations, and the program incorporated user acceptance testing and end user training as part of release governance.
Integrations explicitly tied Workday Absence Management to Workday Payroll and Workday Time Tracking to support payroll ready absence pay calculations and time feeds, and administrators maintained inbound and outbound data feeds with Payroll, Finance and third party vendors to troubleshoot issues. The operational scope concentrated on the Payroll team, HR business partners and strategic system owners, who managed end user setup, security audits and ongoing issue prioritization under established service level agreements.
Governance was executed through role based security maintenance, periodic audits of access and data integrity checks, and formal tracking of issues, enhancements and project tasks, with senior Workday payroll analysts acting as the liaison between business owners and technical configuration. The deployment emphasized configuration driven controls, validation rules and automation opportunities to reduce manual reconciliation and to support consistent absence processing within payroll.
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BackGround Screening | HCM |
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2020 | 2020 |
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Core HR | HCM |
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2014 | 2015 |
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HR Compliance, BackGround Screening | HCM |
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2018 | 2018 |
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Onboarding | HCM |
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2018 | 2018 |
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Payroll | HCM |
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2015 | 2015 |
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Performance and Goal Management | HCM |
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2019 | 2020 |
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Recruiting | HCM |
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2023 | 2023 |
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Recruiting, Applicant Tracking System | HCM |
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2020 | 2020 |
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Time and Attendance | HCM |
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2015 | 2015 |
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Time and Attendance | HCM |
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2021 | 2021 |
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Time and Attendance | HCM |
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2022 | 2022 |
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Workforce Management | HCM |
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2021 | 2021 |
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Workforce Scheduling | HCM |
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2019 | 2019 |
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USIC ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Talygen | Legacy | Talygen Asset Management | Asset Performance Management | ERP Services and Operations | n/a | 2019 | 2019 |
In 2022, USIC implemented Talygen Asset Management to unify and streamline billing and ticket-data processing across multiple U.S. states. The deployment targeted finance and billing operations tied to USIC's field locating activities, consolidating ticket-level data and centralizing daily processing for regional sites.
Configuration emphasis centered on billing consolidation, ticket data normalization, and workflow automation within Talygen Asset Management, aligning system records with field service events. While the published case study documents the billing consolidation explicitly, the implementation likely leveraged Talygen's field service and asset management capabilities to standardize asset and ticket information across crews and job sites. Automation of ticket intake and batch billing processes was applied to reduce manual reconciliation work in finance.
Operational rollout focused on U.S. finance and billing teams handling ticket-based invoices, with system usage spanning multiple state operations rather than a single office. The consolidation reduced daily processing time from approximately 10 to 12 hours to roughly 2 to 3 hours as reported in the case study. The USIC Talygen Asset Management Asset Performance Management deployment centralized billing and ticketing data to support finance and billing business functions across US field sites.
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Field Service Management | ERP Services and Operations |
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2023 | 2023 |
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Professional Services Automation | ERP Services and Operations |
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2014 | 2014 |
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USIC Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2019 | 2019 |
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USIC Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2024 | 2024 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Collaboration, Online Meeting Scheduling | Collaboration |
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2022 | 2022 |
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Event Management | Collaboration |
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2023 | 2023 |
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Event Management | Collaboration |
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2022 | 2022 |
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USIC Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2021 | 2021 |
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USIC CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Tracking and Recording | CRM |
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2019 | 2019 |
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CRM | CRM |
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2019 | 2020 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Utilities Customer Care and Billing | CRM |
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2022 | 2022 |
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USIC PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2023 | 2023 |
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USIC PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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USIC IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at USIC
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by USIC Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from USIC IT executives and key decision makers. This section highlights USIC's latest recorded technology evaluations, including Paradox Olivia Chatbot for Recruiting Chatbot on 2025-03-20. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the USIC digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD USIC Technographics
USIC is a Professional Services organization based in United States,
with around 12000 employees and annual revenues of $3.00 billion.
USIC operates a diverse technology stack with applications such as
Talygen Billing and Invoicing, Workday Absence Management and Talygen Asset Management,
covering areas like AP Automation, Absence and Leave Management and Asset Performance Management.
USIC has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Talygen and Workday.
USIC recently adopted applications including
Talygen Productivity Suite in 2024, Talygen Hiring in 2023 and Talygen Field Service Management in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of USIC’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates USIC’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete USIC technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.