Cranberry Township, 16066, PA,
United States
USX Federal Credit Union Technographics
USX Federal Credit Union Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by USX Federal Credit Union and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 USX Federal Credit Union employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that USX Federal Credit Union has purchased the following applications: Fiserv Dovetail for Payment Processing in 2021, Fiserv Loancierge for Loan Management in 2015, Oracle Moat for Marketing Analytics in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems USX Federal Credit Union is running and its propensity to invest more and deepen its relationship with Fiserv , Oracle , AT&T or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing USX Federal Credit Union revenues, which have grown to $15.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for USX Federal Credit Union intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
USX Federal Credit Union Tech Stack and Enterprise Applications
USX Federal Credit Union ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Fiserv | Legacy | Fiserv Dovetail | Payment Processing | ERP | n/a | 2021 | 2021 |
In 2021 USX Federal Credit Union implemented Fiserv Dovetail as a Payment Processing solution on its public website. Fiserv Dovetail is deployed as a web-embedded payment interface that captures member-facing online payment flows for card and ACH payments and serves as the Payment Processing layer for the credit union.
Functionally the implementation aligns with core Payment Processing capabilities, including payment authorization, settlement orchestration, tokenization for card-on-file use cases, and transaction reporting to support operational posting and reconciliation. Integration points are focused on the website payment pages and on feeding transaction records into the credit union's back-office transaction posting and reconciliation workflows, with governance structured around PCI scope containment and payment workflow controls during the member-facing rollout.
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USX Federal Credit Union ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Fiserv | Legacy | Fiserv Loancierge | Loan Management | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015, USX Federal Credit Union implemented Fiserv Loancierge. Fiserv Loancierge is deployed as the credit union's Loan Management application to support retail lending workflows and day to day loan operations.
Configuration centered on core loan lifecycle capabilities common to Loan Management systems, including loan intake and processing, document management and workflow orchestration for closings and evaluations. The implementation was configured to support appointment scheduling and task assignment for loan officers and customer service staff, aligning system workflows to branch and operations processes.
Operational usage includes Loancierge used alongside Galaxy Plus, with Microsoft Office used for document creation and correspondence and Cisco used for telephony and multi-line customer intake. Staff routinely use Fiserv Loancierge, Galaxy Plus, Microsoft Office and Cisco daily to answer multiple phone lines, assist members, and set appointments for closings and evaluations, embedding the application into front-line servicing and loan origination routines.
Governance focused on standardizing appointment scheduling and closing workflows within the Loancierge-driven processes, with operational handoffs between customer service, loan operations and branch teams. Training and workflow documentation were emphasized to align daily duties such as call handling and appointment setting with the Loan Management application.
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USX Federal Credit Union CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Moat | Marketing Analytics | CRM | n/a | 2019 | 2019 |
In 2019, USX Federal Credit Union deployed Oracle Moat on its public website to establish standardized digital measurement for its online advertising and site analytics. The deployment positions Oracle Moat as the core Marketing Analytics solution for measuring ad viewability, attention metrics, and impression-level verification across web pages.
Implementation focused on a tag-based measurement architecture, embedding Oracle Moat tags across priority pages and campaign landing locations. Configuration emphasized viewability and attention measurement capabilities common to Marketing Analytics implementations, enabling Moat to collect impression telemetry for downstream analysis by the credit union's digital team.
Operational ownership is centered in marketing and digital channels, with governance oriented around tag management and campaign measurement workflows. Oracle Moat data is consumed for ongoing campaign monitoring and media verification processes, and the implementation scope is limited to the company website as the primary measurement surface.
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USX Federal Credit Union IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at USX Federal Credit Union
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by USX Federal Credit Union Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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