Cranberry Township, 16066, PA,
United States
USX Federal Credit Union Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by USX Federal Credit Union and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 USX Federal Credit Union employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that USX Federal Credit Union has purchased the following applications: Fiserv Dovetail for Payment Processing in 2021, Fiserv Loancierge for Loan Management in 2015, Oracle Moat for Marketing Analytics in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems USX Federal Credit Union is running and its propensity to invest more and deepen its relationship with Fiserv , Oracle , AT&T or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing USX Federal Credit Union revenues, which have grown to $15.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for USX Federal Credit Union intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Fiserv | Legacy | Fiserv Dovetail | Payment Processing | ERP Financial Management | n/a | 2021 | 2021 |
|
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Fiserv | Legacy | Fiserv Loancierge | Loan Management | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015, USX Federal Credit Union implemented Fiserv Loancierge. Fiserv Loancierge is deployed as the credit union's Loan Management application to support retail lending workflows and day to day loan operations.
Configuration centered on core loan lifecycle capabilities common to Loan Management systems, including loan intake and processing, document management and workflow orchestration for closings and evaluations. The implementation was configured to support appointment scheduling and task assignment for loan officers and customer service staff, aligning system workflows to branch and operations processes.
Operational usage includes Loancierge used alongside Galaxy Plus, with Microsoft Office used for document creation and correspondence and Cisco used for telephony and multi-line customer intake. Staff routinely use Fiserv Loancierge, Galaxy Plus, Microsoft Office and Cisco daily to answer multiple phone lines, assist members, and set appointments for closings and evaluations, embedding the application into front-line servicing and loan origination routines.
Governance focused on standardizing appointment scheduling and closing workflows within the Loancierge-driven processes, with operational handoffs between customer service, loan operations and branch teams. Training and workflow documentation were emphasized to align daily duties such as call handling and appointment setting with the Loan Management application.
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Moat | Marketing Analytics | CRM | n/a | 2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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