Utah Department of Transportation
4501 Constitution Blvd,
Taylorsville, 84129, UT,
United States
Taylorsville, 84129, UT,
United States
1 801-965-4000
Government
Utah Department of Transportation Technographics
Utah Department of Transportation Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Utah Department of Transportation and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1800 Utah Department of Transportation employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Utah Department of Transportation has purchased the following applications: Oracle OBIA for Analytics and BI in 2014, Qualtrics CustomerXM for Customer Experience in 2021, Esri Arcgis for Geographic Information System in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Utah Department of Transportation is running and its propensity to invest more and deepen its relationship with Oracle , Numetric , Qualtrics or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Utah Department of Transportation revenues, which have grown to $1.58 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Utah Department of Transportation intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Utah Department of Transportation Tech Stack and Enterprise Applications
Utah Department of Transportation Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle OBIA | Analytics and BI | Analytics and BI | n/a | 2014 | 2014 |
In 2014, Utah Department of Transportation implemented Oracle OBIA as part of a Spatial UGATE Data Warehouse redesign to support current and future reporting needs and to provide a single version of truth. Oracle Business Intelligence Applications, in the Analytics and BI category, was layered onto the Spatial UGATE Data Warehouse to facilitate systems integration and centralize operational and spatial reporting.
The implementation focused on aligning OBIA subject areas and semantic models with UGATE spatial schemas and agency asset registries, enabling standardized reporting across project delivery and maintenance functions. Configuration work included extending subject area definitions to capture spatial attributes and time based maintenance events consistent with enterprise reporting requirements. ETL orchestration and data quality workflows were organized to feed the Oracle Business Intelligence Applications data warehouse from authoritative sources.
The program leveraged technical patterns validated at Tennessee Valley Authority where Oracle Business Intelligence Applications 7.9.6.4 was implemented and Informatica ETL teams sourced from Oracle EBS financials and IBM Maximo for Enterprise Asset Management. In that engagement a new OBIA subject area was designed to track Maximo preventive maintenance work orders, and a Combined Execution Plan was architected to load both Oracle EBS and IBM Maximo simultaneously into the OBIA data warehouse. Those integration and execution sequencing approaches informed subject area design and load orchestration for the Utah Department of Transportation deployment.
A high level data governance framework was designed to adopt data governance principles and to attain a single version of truth, assigning subject area ownership, data stewardship processes, and coordinated ETL load windows. Governance and workflow changes focused on enforcing consistent definitions for asset and maintenance records across spatial and financial reporting consumers.
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Analytics and BI | Analytics and BI |
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2015 | 2015 |
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Utah Department of Transportation CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Qualtrics | Legacy | Qualtrics CustomerXM | Customer Experience | CRM | n/a | 2021 | 2021 |
In 2021, Utah Department of Transportation deployed Qualtrics CustomerXM on its public website. The Utah Department of Transportation uses Qualtrics CustomerXM in the Customer Experience category to capture citizen feedback for customer service, communications, and digital service improvement.
Implementation centered on web intercepts, embedded survey widgets, and feedback forms, combined with experience analytics and dashboarding to surface sentiment and service satisfaction trends. Functional modules implemented align with Customer Experience practice and include survey design and distribution, response collection, and experience reporting workflows.
Operational scope is the public website and associated digital channels, with collected feedback routed to communications and digital operations teams to inform service decisions. Governance emphasized standardized survey templates and data handling processes to centralize feedback management and maintain consistent reporting across departments.
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Utah Department of Transportation PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Esri | Legacy | Esri Arcgis | Geographic Information System | PLM and Engineering | n/a | 2018 | 2018 |
In 2018, Utah Department of Transportation implemented Esri Arcgis as a Geographic Information System on its public website. The implementation publishes spatial data through ArcGIS REST services to support mapping, spatial queries, and public-facing visualization of infrastructure data.
The deployment is centered on an authoritative FeatureServer service, specifically the Utilities_Authoritative FeatureServer layer exposed from the ArcGIS environment. Esri Arcgis is used to deliver feature services and map services that surface utility features for visualization and programmatic access, aligning with standard Geographic Information System capabilities for spatial data management and web mapping.
The Esri Arcgis implementation is integrated with the udot.utah.gov web presence, providing operational mapping to engineering, utilities, planning, and maintenance functions within the agency. The public FeatureServer endpoint supports consumption by internal applications and external stakeholders for asset location, situational awareness, and geospatial reference across departmental workflows.
Governance for the authoritative utilities layer is implemented through the REST service configuration and service-level access controls, enabling controlled publication of authoritative spatial data. The architecture emphasizes a published service model, using Esri Arcgis feature and map services to centralize geospatial delivery while retaining the Geographic Information System role for enterprise asset mapping and operational workflows.
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IT Decision Makers and Key Stakeholders at Utah Department of Transportation
| First Name | Last Name | Title | Function | Department | Phone | |
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Director of Data, Technology & Analytics (EM III) | Director | IT | |
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Data and Analytics Manager | Manager | IT | |
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IT Systems & Data Manager | Manager | IT | |
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Director of Operations | Director | Finance | |
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Executive Director Operations | Director | Finance | |
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Apps Being Evaluated by Utah Department of Transportation Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Utah Department of Transportation IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Utah Department of Transportation digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Utah Department of Transportation Technographics
Utah Department of Transportation is a Government organization based in United States,
with around 1800 employees and annual revenues of $1.58 billion.
Utah Department of Transportation operates a diverse technology stack with applications such as
Oracle OBIA, Qualtrics CustomerXM and Esri Arcgis,
covering areas like Analytics and BI, Customer Experience and Geographic Information System.
Utah Department of Transportation has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Qualtrics and Esri.
Utah Department of Transportation recently adopted applications including
Qualtrics CustomerXM in 2021, Esri Arcgis in 2018 and Numetric in 2015,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Utah Department of Transportation’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Utah Department of Transportation’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Utah Department of Transportation technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.