Phoenix, 85034, AZ,
United States
ValuTek Technographics
ValuTek Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by ValuTek and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 ValuTek employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that ValuTek has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2011, Ruby Live Chat for Chatbots and Conversational AI in 2016, Microsoft 365 for Collaboration in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ValuTek is running and its propensity to invest more and deepen its relationship with Oracle , PayPal , Apple or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ValuTek revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ValuTek intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ValuTek Tech Stack and Enterprise Applications
ValuTek ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2011 | 2011 |
In 2011, ValuTek implemented Oracle NetSuite ERP as its ERP Financial platform. The initiative centralized financial management and inventory planning within a suite based approach, enabling integrated planning workflows across finance and distribution functions.
NetSuite Demand Planning automated previously manual spreadsheet based planning exercises, enabling more timely forecasts and better inventory management as described by Kirk Mathers, VP of Finance. Oracle NetSuite ERP embedded demand planning with sales forecasting and inventory planning, bringing forecast inputs into the core financial and order processes, shifting governance toward a centralized planning cadence and reducing reliance on offline spreadsheets while directly impacting finance, sales forecasting, and inventory operations for ValuTek's distribution business.
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Payment Processing | ERP |
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2020 | 2020 |
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Payment Processing | ERP |
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2020 | 2020 |
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Payment Processing | ERP |
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2020 | 2020 |
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Payment Processing | ERP |
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2020 | 2020 |
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ValuTek AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ruby | Legacy | Ruby Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016 ValuTek deployed Ruby Live Chat on its website. The implementation uses Ruby Live Chat as an embedded web conversational layer under the Chatbots and Conversational AI category to support customer service and online sales inquiries, and the rollout targeted the external website channel for the 50 employee distribution firm based in the United States.
Configuration focused on provisioning agent accounts, chat queuing, canned responses and published operating hours. Functional capabilities implemented included live agent escalation, lead capture through chat forms, and session transcripts to support order and fulfillment queries, all implemented within the Ruby Live Chat application and aligned with common Chatbots and Conversational AI workflows.
Operational coverage centered on customer service and inside sales teams with designated agents monitoring the site chat widget during business hours. Governance was organized around scripted response templates and agent ownership for chat sessions, with ongoing management retained by ValuTek operations, reflecting a lightweight SaaS web widget approach to add synchronous conversational capability to the ValuTek website.
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ValuTek Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, ValuTek deployed Microsoft 365 to provide Collaboration capabilities across its 50-person distribution organization in the United States. The Microsoft 365 deployment is referenced on ValuTek's public website as the primary collaboration platform used for corporate email, document sharing and team communication.
Microsoft 365 was configured to deliver core Collaboration functionality, including Exchange Online for corporate email, SharePoint Online for team sites and document libraries, OneDrive for Business for user file storage, and Microsoft Teams for synchronous communication and meetings. Tenant-level configuration included user provisioning and license assignment, mailbox routing and document permissioning to support sales and operations workflows. Common collaboration capabilities such as co-authoring, shared calendars and mobile access were enabled to align daily business communication and document workflows.
Governance focused on centralized administration of user accounts and licenses, role based administrative controls and data retention and access policies consistent with Collaboration best practices. The implementation scope covered internal business functions including sales, operations and office administration, with Microsoft 365 serving as the collaboration fabric for internal communication and document management.
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ValuTek eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2021 | 2021 |
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ValuTek CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2013 | 2013 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2017 | 2017 |
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ValuTek IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at ValuTek
Apps Being Evaluated by ValuTek Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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