VAT Group
Seelistrasse 1 Haag,
Sennwald, 9469,
Switzerland
Sennwald, 9469,
Switzerland
41 81 771 61 61
Manufacturing
VAT Group Technographics
VAT Group Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by VAT Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2983 VAT Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that VAT Group has purchased the following applications: Microsoft Dynamics 365 for Finance and Operations for ERP Financial in 2017, LiveChat for Chatbots and Conversational AI in 2021, Microsoft 365 for Collaboration in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems VAT Group is running and its propensity to invest more and deepen its relationship with Microsoft , LiveChat, Inc. , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing VAT Group revenues, which have grown to $1.02 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for VAT Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
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VAT Group Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Microsoft Dynamics AX | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | ERP Financial Management | Axapta Masters | 2017 | 2018 |
In 2017 VAT Group AG implemented Microsoft Dynamics 365 for Finance and Operations as its ERP Financial platform, migrating from Microsoft Dynamics AX and engaging Axapta Masters as the system integrator and managed support provider. The rollout targeted VAT Group manufacturing operations across Romania, Malaysia and Switzerland to consolidate transactional finance, inventory and production control into a single ERP Financial backbone.
The implementation focused on core finance and operational modules typical of ERP Financial deployments, including general ledger and accounts processing, inventory management, warehouse operations, production automation and embedded business intelligence and reporting. Microsoft Dynamics 365 for Finance and Operations was configured to support automated production workflows and to reduce manual steps in time consuming processes, with functional configuration aligned to manufacturing and service efficiency objectives.
Integrations were implemented to bring several existing systems into Microsoft Dynamics 365 for Finance and Operations, enabling consolidated transactional flows between shop floor systems, warehouse processes and the finance modules. The deployment architecture supported cross site operational coverage, with D365FO serving as the central transactional system for supply chain, warehouse and production orchestration across VAT Group sites in multiple countries.
Axapta Masters provided a blended team of Project Managers, Functional Consultants and Developers embedded with VAT Group to align configuration to business processes, and to deliver post go live support in user adoption, training and issue resolution. Axapta Masters managed support service instituted continuous incident triaging, service and change request prioritization and resolution workflows operating under agreed SLAs, and included management and organizational activities to prepare for future D365 rollouts.
The stated intent of the initiative was to improve service efficiency, optimize and automate crucial and time consuming processes and to maximize process quality by running Microsoft Dynamics 365 for Finance and Operations as the enterprise ERP Financial system. Ongoing managed support and targeted optimizations in warehouse operations and reporting were used to sustain system performance and drive user adoption.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, VAT Group implemented LiveChat on their website. The LiveChat implementation falls in the Chatbots and Conversational AI category and is positioned to support web-based customer engagement for VAT Group.
The deployment centers on an embedded website chat widget using LiveChat, leveraging capabilities typical of Chatbots and Conversational AI such as real-time messaging, agent-assisted conversations, canned responses, and transcript logging. The implementation focuses on front-line customer service and online sales engagement workflows, enabling web visitors to initiate conversations directly from VAT Group web pages.
Operationally the LiveChat rollout is scoped to the public website and is oriented toward digital customer service and commercial web teams. Governance for the implementation would align with chat handling workflows, agent assignment and escalation procedures, and transcript retention practices consistent with conversational AI deployments.
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Chatbots and Conversational AI | AI-Powered Application |
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2024 | 2024 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, VAT Group implemented Microsoft 365 as its Collaboration platform. The implementation is publicly referenced on VAT Group's website, indicating vendor Microsoft and an enterprise adoption of Microsoft 365 for collaboration across the organization.
Microsoft 365 provides a standard set of Collaboration capabilities including cloud email, document and content management, team chat and meetings, file sync, and Office productivity applications, which map to core business functions such as document management, corporate communication, and cross-functional team collaboration. VAT Group's use of Microsoft 365 positions the Company Microsoft 365 Collaboration layer to support knowledge work, meeting orchestration, and document lifecycle processes.
Deployment and governance for Microsoft 365 implementations typically center on a tenant model with centralized administration, identity and access controls, and policy-driven content governance to meet regulatory and information management requirements. Public site references to Microsoft 365 confirm the presence of Microsoft 365 within VAT Group's technology footprint and signal an enterprise collaboration posture for corporate communications and internal collaboration workflows.
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Collaboration | Collaboration |
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2023 | 2023 |
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Collaboration | Collaboration |
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2024 | 2024 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2013 | 2013 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Supply Chain Management | SCM |
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2017 | 2018 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Analytics | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2024 | 2024 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2024 | 2024 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2022 | 2022 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2024 | 2024 |
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IT Decision Makers and Key Stakeholders at VAT Group
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by VAT Group Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from VAT Group IT executives and key decision makers. This section highlights VAT Group's latest recorded technology evaluations, including Microsoft Dynamics 365 Cloud ERP for ERP Financial on 2024-07-10 and SAP Analytics Cloud for Analytics and BI on 2024-06-14. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the VAT Group digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD VAT Group Technographics
VAT Group is a Manufacturing organization based in Switzerland,
with around 2983 employees and annual revenues of $1.02 billion.
VAT Group operates a diverse technology stack with applications such as
Microsoft Dynamics 365 for Finance and Operations, LiveChat and Microsoft 365,
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
VAT Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft and LiveChat, Inc..
VAT Group recently adopted applications including
LiveChat in 2024, Slack Connect in 2024 and Google Tag Manager in 2024,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of VAT Group’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates VAT Group’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete VAT Group technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.