Crawley, RH10 9FZ,
United Kingdom
VEGA Group Technographics
VEGA Group Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by VEGA Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 VEGA Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that VEGA Group has purchased the following applications: Cisco Webex Meetings for Audio Video and Web Conferencing in 2017, Oracle NetSuite CRM for CRM in 2013, Freshservice for IT Service Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems VEGA Group is running and its propensity to invest more and deepen its relationship with Cisco Systems , Zoom Video Communications , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing VEGA Group revenues, which have grown to $130.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for VEGA Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
VEGA Group Tech Stack and Enterprise Applications
VEGA Group Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017, VEGA Group deployed Cisco Webex Meetings as its cloud-based conferencing platform. Cisco Webex Meetings is used on VEGA Group's website and is classified in the Audio Video and Web Conferencing category, serving both client-facing scheduling and internal collaboration use cases.
The implementation leverages Cisco Webex Meetings core capabilities, including browser and native client attendance, video and audio conferencing, screen sharing, meeting recording, participant management and scheduled meeting workflows. Deployment is cloud-hosted and surfaced through the corporate website to enable client bookings and ad hoc conferencing, with configurations aligned to standard meeting security and access control practices. Governance focused on centralized user provisioning, meeting policy enforcement and standardized scheduling workflows across sales, client services and project delivery teams in the United Kingdom, while retaining typical category features for moderation and compliance.
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2016 | 2016 |
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VEGA Group CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite CRM | CRM | CRM | n/a | 2013 | 2013 |
In 2013, VEGA Group implemented Oracle NetSuite CRM. The deployment established Oracle NetSuite CRM as the company wide customer relationship management platform, centralizing account and contact records and standardizing opportunity and pipeline management for the 500 person professional services firm.
The implementation emphasized core CRM modules including account and contact management, opportunity and pipeline management, activity and task tracking, sales forecasting dashboards, and configurable workflow automation for lead routing and opportunity stage progression. Configuration work focused on role based access controls, a data model aligned to client engagements, and predefined reports and dashboards to support sales and delivery operations.
Architecturally the solution was deployed as a cloud hosted SaaS instance with multi role profiles for sales, marketing, and client delivery to enforce governance and auditability. Rollout followed a phased approach across business functions with defined data stewardship, change control for system configuration, and process standardization for the client lifecycle.
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2018 | 2018 |
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VEGA Group ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Freshworks | Legacy | Freshservice | IT Service Management | ITSM | n/a | 2021 | 2021 |
In 2021, VEGA Group deployed Freshservice as its IT Service Management platform. The implementation is visible on VEGA Group's public website where Freshservice provides a web-facing self-service portal to capture service requests and route tickets into the IT support workflow.
Freshservice was configured to deliver core IT Service Management capabilities, including incident management, service catalog and self-service knowledge base, automated ticket routing and approval workflows, and change management workflows aligned with IT operations. Configuration focused on out-of-the-box workflow orchestration, SLA policies, role-based access controls, and knowledge management to support a centralized service desk.
Operational coverage centers on IT operations and the corporate service desk across VEGA Group in the United Kingdom, with the Freshservice self-service portal acting as the primary intake channel. Governance emphasis included formalizing request handling and approval paths, and positioning Freshservice as the central IT Service Management system integrated into the company website for user-facing support.
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VEGA Group PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Project Portfolio Management | PPM |
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2019 | 2019 |
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VEGA Group IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at VEGA Group
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Sales & Commercial Director | Director | Sales | ||||
| Business Development Manager | Manager | Sales | ||||
| Finance and HR Manager | Manager | HR |
Apps Being Evaluated by VEGA Group Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||