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Venan Entertainment Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Venan Entertainment and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 20 Venan Entertainment employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Venan Entertainment has purchased the following applications: Rhino LiveChat for Chatbots and Conversational AI in 2020, Microsoft 365 for Collaboration in 2015, FreshDesk Customer Support for Customer Support in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Venan Entertainment is running and its propensity to invest more and deepen its relationship with Rhino Support , Microsoft , Freshworks or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Venan Entertainment revenues, which have grown to $4.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Venan Entertainment intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Rhino Support | Legacy | Rhino LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Venan Entertainment implemented Rhino LiveChat on their website. The deployment uses Rhino LiveChat as a customer-facing Chatbots and Conversational AI solution embedded on venan.com to capture visitor inquiries and provide live chat support. Implementation for this 20 person media company is configured as a web widget accessible across key site pages, enabling live agent handoff and asynchronous messaging.
Functional capabilities implemented include a live chat widget, canned responses and templates, session routing to agents, and conversation logging for reference and follow up, aligning with standard Chatbots and Conversational AI workflows. Operational scope centers on customer support and customer engagement activities, with support and product stakeholders managing configuration, response content, and daily operations. Governance focuses on lightweight internal processes for message templates and escalation workflows, reflecting a compact rollout and ongoing content management cadence.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Freshworks | Legacy | FreshDesk Customer Support | Customer Support | CRM | n/a | 2015 | 2015 |
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