Newcastle Upon Tyne, NE12 8BU,
United Kingdom
Verisure Uk, Formerly Securitas Direct Technographics
Verisure Uk, Formerly Securitas Direct Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Verisure Uk, Formerly Securitas Direct and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1468 Verisure Uk, Formerly Securitas Direct employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Verisure Uk, Formerly Securitas Direct has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2022, inConcert Workforce Engagement for Employee Engagement in 2025, Oracle Cloud SCM for Supply Chain Management in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Verisure Uk, Formerly Securitas Direct is running and its propensity to invest more and deepen its relationship with Oracle , inConcert , Zellis or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Verisure Uk, Formerly Securitas Direct revenues, which have grown to $107.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Verisure Uk, Formerly Securitas Direct intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Verisure Uk, Formerly Securitas Direct Tech Stack and Enterprise Applications
Verisure Uk, Formerly Securitas Direct ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud ERP | ERP Financial | ERP | n/a | 2022 | 2022 |
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Verisure Uk, Formerly Securitas Direct HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| inConcert | Legacy | inConcert Workforce Engagement | Employee Engagement | HCM | n/a | 2025 | 2025 |
In 2025, Verisure UK implemented inConcert Workforce Engagement to centralize lead capture and improve marketing and sales contactability across its UK and Ireland operations. The deployment is framed within the Employee Engagement category and leverages the inConcert contact-center platform to align campaign-based outreach with agent capacity and scheduling.
The implementation used inConcert Workforce Engagement to operationalize workforce management capabilities, with inferred use of inteam-style modules for agent scheduling, shift planning, and adherence monitoring to support a campaign-driven sales operation. Configuration emphasized centralized lead routing and campaign orchestration so that marketing and sales leads were captured into a unified contact-center queue, and agent schedules were matched to campaign peaks.
Operational coverage included the contact-center, marketing, and field sales functions across UK and Ireland, with governance focused on centralized campaign management and scheduling policies to enforce adherence and availability. The program delivered explicit outcomes of greater than 90% contactability and large uplifts in lead interactions, demonstrating tightened contact workflows and higher throughput for campaign-led sales activities.
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Employee Self Service | HCM |
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2020 | 2020 |
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Verisure Uk, Formerly Securitas Direct SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud SCM | Supply Chain Management | SCM | n/a | 2022 | 2022 |
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Verisure Uk, Formerly Securitas Direct CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2023 | 2023 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Partner Relationship Management | CRM |
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2019 | 2019 |
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Tag Management | CRM |
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2015 | 2015 |
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Verisure Uk, Formerly Securitas Direct ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2023 | 2023 |
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Verisure Uk, Formerly Securitas Direct TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Verisure Uk, Formerly Securitas Direct PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2018 | 2018 |
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Verisure Uk, Formerly Securitas Direct IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Verisure Uk, Formerly Securitas Direct CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2023 | 2023 |
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IT Decision Makers and Key Stakeholders at Verisure Uk, Formerly Securitas Direct
Apps Being Evaluated by Verisure Uk, Formerly Securitas Direct Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2024-06-26 | Verisure Uk, Formerly Securitas Direct | Evaluated | Teleperformance | Teleperformance Call Center Service | Professional Services | Professional Services |