VIA Rail Canada
3 Pl. Monseigneur Charbonneau Suite 500,
Montreal, H3B 2C9, QC,
Canada
Montreal, H3B 2C9, QC,
Canada
1 514-871-6000
Transportation
VIA Rail Canada Technographics
VIA Rail Canada Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by VIA Rail Canada and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3234 VIA Rail Canada employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that VIA Rail Canada has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2013, IBM Maximo for Enterprise Asset Management in 2016, DocuSign eSignature for Digital Signing in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems VIA Rail Canada is running and its propensity to invest more and deepen its relationship with Oracle , IBM , Docusign or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing VIA Rail Canada revenues, which have grown to $285.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for VIA Rail Canada intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
VIA Rail Canada Tech Stack and Enterprise Applications
VIA Rail Canada ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP | n/a | 2013 | 2013 |
In 2013 VIA Rail Canada implemented Oracle E-Business Suite to establish a consolidated ERP Financial platform for core finance operations. The adoption targeted financial controls and transactional processing across accounts payable and general ledger functions.
The deployment used Oracle E-Business Suite R12.1.3 and included GL SLA, Accounts Payable, Payment Request Process, and workflow-based invoice approval capabilities. Configuration focused on standard ERP Financial workflows for transaction capture, approval, and subledger accounting.
The technical stack comprised Oracle Database 10gR2 and 11gR2 running on Oracle Solaris SPARC 10 hosts. Delivery followed Oracle AIM methodology for requirements, configuration, testing, and cutover, with an EBS R12 Programmer Analyst supporting application configuration and environment work from September 2012 through April 2013 in the Montreal Canada area.
Operational scope concentrated on finance and accounts payable functions, implementing workflow-driven approval routing and a payment request process to standardize invoice handling. Governance work emphasized documented approval workflows and configuration of the EBS workflow engine to enforce routing and controls, and source notes do not document external system integrations.
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ERP Financial | ERP |
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2014 | 2014 |
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VIA Rail Canada ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IBM | Legacy | IBM Maximo | Enterprise Asset Management | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016 VIA Rail Canada implemented IBM Maximo for Enterprise Asset Management to support a multi-year program to modernize services and infrastructure. The Maximo deployment was positioned to underpin asset strategies tied to the arrival of 32 brand new trains and to strengthen mechanical and capital asset stewardship across the organization.
IBM Maximo was configured to provide core Enterprise Asset Management capabilities including a centralized asset register, work order management, preventive maintenance scheduling, inventory and spare parts control, inspection and condition monitoring, and mobile workforce support for field technicians. The implementation emphasis included configuration, ongoing evolution, maintenance and support processes aligned with industry best practices for asset-centric applications.
Integrations were designed around web services and systems integration patterns to connect Maximo with corporate platforms and with Mechanical Services and Capital Asset Management operational processes. The implementation scope targeted operational coverage across mechanical maintenance and capital planning functions, enabling data flows between asset records, maintenance execution, and lifecycle planning workflows.
Governance for the Maximo program incorporated ISO 55001 aligned asset management practices, a hybrid Agile and Waterfall delivery model, and typical functional analysis artifacts such as user stories, use cases, workflows and wireframes to guide configuration and rollout. Senior IT analysts and subject matter experts from Mechanical Services and Capital Asset Management were tasked with requirements consolidation, solution configuration guidance and sustaining-process ownership.
The deployment of IBM Maximo for Enterprise Asset Management was explicitly tied to onboarding new fleet assets and to broader infrastructure modernization efforts, providing a structured platform for standardized maintenance processes and asset data consolidation across the organization.
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VIA Rail Canada Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Docusign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2022 | 2022 |
In 2022, VIA Rail Canada implemented DocuSign eSignature to add Digital Signing capabilities to its public website. The deployment embeds DocuSign eSignature into web-based customer workflows to capture legally binding signatures for online forms and agreements.
Configuration emphasized envelope templates, standardized signature fields, recipient routing rules, and embedded signing ceremonies to keep web interactions within the site. DocuSign eSignature was configured to generate tamper-evident audit trails and to support common authentication options such as email verification and access codes, aligning with typical e-signature control sets.
Operational coverage is focused on customer-facing website transactions and associated service workflows, providing a centralized point for signature capture and document delivery. The implementation scopes business functions related to customer agreements and consent capture while enabling centralized envelope management through the DocuSign eSignature platform.
Governance practices established include template governance, role-based access to envelope administration, and retention of audit logs to ensure traceability for signed documents. The approach standardized web signature workflows and centralized signature policy enforcement using DocuSign eSignature.
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VIA Rail Canada CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2016 | 2016 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2013 | 2013 |
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Data Management Platform | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Marketing Automation | CRM |
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2012 | 2012 |
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Marketing Automation | CRM |
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2020 | 2020 |
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VIA Rail Canada Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2017 | 2017 |
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VIA Rail Canada IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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Digital Workspace | IaaS |
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2014 | 2014 |
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VIA Rail Canada CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2017 | 2017 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at VIA Rail Canada
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Advisor, Asset Management | Non Manager | Operations | |
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Project Manager - Captial Asset Management | Manager | Investment | |
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Asset management advisor | Non Manager | Operations | |
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Director Mechanical Maintenance | Director | Finance | |
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Equipment Maintenance Manager | Manager | Finance | |
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Chief Mechanical and Maintenance officer | CXO | Finance | |
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Vice President, Mechanical Services | VP | Operations | |
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Technical Documentation Manager for the Fleet Replacement Program | Manager | Operations | |
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Apps Being Evaluated by VIA Rail Canada Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from VIA Rail Canada IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the VIA Rail Canada digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD VIA Rail Canada Technographics
VIA Rail Canada is a Transportation organization based in Canada,
with around 3234 employees and annual revenues of $285.0 million.
VIA Rail Canada operates a diverse technology stack with applications such as
Oracle E-Business Suite, IBM Maximo and DocuSign eSignature,
covering areas like ERP Financial, Enterprise Asset Management and Digital Signing.
VIA Rail Canada has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, IBM and Docusign.
VIA Rail Canada recently adopted applications including
DocuSign eSignature in 2022, Salesforce Marketing Cloud in 2020 and Adobe Audience Manager in 2017,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of VIA Rail Canada’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates VIA Rail Canada’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete VIA Rail Canada technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.