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Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Viajes Ecuador Data, Technology Stack, and Enterprise Applications
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Microsoft Legacy Microsoft Azure Cloud Services Application Hosting and Computing Services IaaS n/a 2019 2019
Application Hosting and Computing Services IaaS 2022 2022
Cloud Storage IaaS 2022 2022
Content Delivery Network IaaS 2021 2021
Content Delivery Network IaaS 2020 2020
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
IBM Legacy IBM Instana Application Performance Management ITSM n/a 2021 2021
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Webphone Legacy Webphone Chatbots and Conversational AI AI-Powered Application n/a 2022 2022 In 2022, Viajes Ecuador deployed Webphone, a Chatbots and Conversational AI application, on its website. The rollout placed the conversational interface directly into the public web channel for the Spain-based travel and professional services firm with approximately 415 employees. Implementation emphasized a web chat widget architecture, configured with intent-driven conversational flows for common booking and customer service inquiries, lead capture forms and automated information retrieval to reduce agent load. The Webphone deployment included session escalation paths to human agents, conversation state management, and content-driven response libraries aligned with Chatbots and Conversational AI functional patterns. Operational coverage focused on external customer interactions, routing incoming website inquiries into sales and customer service workflows and embedding the widget into the firm’s digital front-end. Governance and conversational content updates were managed by digital channels and support teams to maintain dialogue accuracy and refresh scripted flows as business needs evolved.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Collaboration Collaboration 2019 2019
Collaboration Collaboration 2022 2022
Collaboration Collaboration 2022 2022
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Marketing Analytics CRM 2021 2021
Marketing Analytics CRM 2022 2022
Tag Management CRM 2013 2013
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Secure Email Gateways (SEGs) CyberSecurity 2020 2020
IT Decision Makers and Key Stakeholders at Viajes Ecuador
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Viajes Ecuador Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Viajes Ecuador Technographics

Viajes Ecuador is a Professional Services organization based in Spain, with around 415 employees and annual revenues of $100.0 million.

Viajes Ecuador operates a diverse technology stack with applications such as Microsoft Azure Cloud Services, IBM Instana and Webphone, covering areas like Application Hosting and Computing Services, Application Performance Management and Chatbots and Conversational AI.

Viajes Ecuador has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft, IBM and Webphone.

Viajes Ecuador recently adopted applications including Amazon EC2 in 2022, Amazon S3 in 2022 and Webphone in 2022, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Viajes Ecuador’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Viajes Ecuador’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Viajes Ecuador technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.