List of Webphone Customers
Coruna, 15011,
Spain
Since 2010, our global team of researchers has been studying Webphone customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Webphone for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Webphone for Chatbots and Conversational AI include: La Salle, a Spain based Education organisation with 1800 employees and revenues of $200.0 million, Wolters Kluwer Spain, a Spain based Professional Services organisation with 600 employees and revenues of $180.0 million, Viajes Ecuador, a Spain based Professional Services organisation with 415 employees and revenues of $100.0 million, R Cable, a Spain based Communications organisation with 150 employees and revenues of $20.0 million, Centro De Estudios Financieros, a Spain based Media organisation with 38 employees and revenues of $4.0 million and many others.
Contact us if you need a completed and verified list of companies using Webphone, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Webphone customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Centro De Estudios Financieros | Media | 38 | $4M | Spain | Webphone | Webphone | Chatbots and Conversational AI | 2014 | n/a |
In 2014, Centro De Estudios Financieros deployed Webphone on its public website. Webphone functions as the Chatbots and Conversational AI layer for web-driven prospect engagement and routine student inquiries. The deployment uses an embedded web widget architecture that connects site visitors to Webphone's conversational engine, providing synchronous chat sessions alongside automated response flows.
Configured capabilities include a live chat interface, automated FAQ and scripted conversation trees, lead capture forms and escalation paths to human operators, aligning the Webphone implementation with marketing and student services workflows. Content and response scripts are maintained by marketing and admissions staff, indicating governance focused on conversational content management and scenario-based routing. Webphone is the primary conversational touchpoint on the Centro De Estudios Financieros website, integrating conversational workflows into front-line enrollment and information processes.
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La Salle | Education | 1800 | $200M | Spain | Webphone | Webphone | Chatbots and Conversational AI | 2017 | n/a |
In 2017, La Salle implemented Webphone on its website. The Webphone deployment established a Chatbots and Conversational AI presence on the public-facing site to handle prospective student inquiries, routine administrative questions, and general visitor engagement.
The implementation used the Webphone application as an embedded web conversational interface, configured with intent routing, scripted FAQ flows, session persistence, and fallback handling to escalate complex requests to human support. Configuration focused on conversation design, response templates, and natural language input handling consistent with Chatbots and Conversational AI functional patterns.
Operational ownership is centered on the institution’s digital and communications teams, who maintain conversational content and governance for student services and admissions workflows on the Spain website. Rollout and ongoing maintenance emphasize iterative script updates and content governance rather than platform-level integration details.
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R Cable | Communications | 150 | $20M | Spain | Webphone | Webphone | Chatbots and Conversational AI | 2014 | n/a |
In 2014, R Cable deployed Webphone on its website to provide Chatbots and Conversational AI capabilities for customer interactions. R Cable is a communications company based in Spain and uses Webphone as the customer facing conversational layer embedded in its public website, enabling site visitors to initiate live chat sessions and automated interactions. The Webphone deployment emphasizes a web chat widget and session based messaging to surface automated answers and triage inquiries.
Implementation scope focuses on customer support and self service inquiry handling, with Webphone configured to deliver intent driven canned responses, scripted conversation flows, natural language input parsing, session management, and conversation logging for operational review. The configuration includes real time handoff to human agents for escalated issues and agent visible transcripts to maintain continuity across chat sessions. Governance and operational ownership sit with the customer support organization for the website channel, with workflows organized around chat availability and agent escalation protocols.
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Viajes Ecuador | Professional Services | 415 | $100M | Spain | Webphone | Webphone | Chatbots and Conversational AI | 2022 | n/a |
In 2022, Viajes Ecuador deployed Webphone, a Chatbots and Conversational AI application, on its website. The rollout placed the conversational interface directly into the public web channel for the Spain-based travel and professional services firm with approximately 415 employees.
Implementation emphasized a web chat widget architecture, configured with intent-driven conversational flows for common booking and customer service inquiries, lead capture forms and automated information retrieval to reduce agent load. The Webphone deployment included session escalation paths to human agents, conversation state management, and content-driven response libraries aligned with Chatbots and Conversational AI functional patterns.
Operational coverage focused on external customer interactions, routing incoming website inquiries into sales and customer service workflows and embedding the widget into the firm’s digital front-end. Governance and conversational content updates were managed by digital channels and support teams to maintain dialogue accuracy and refresh scripted flows as business needs evolved.
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Wolters Kluwer Spain | Professional Services | 600 | $180M | Spain | Webphone | Webphone | Chatbots and Conversational AI | 2016 | n/a |
In 2016, Wolters Kluwer Spain implemented Webphone on its corporate website as a Chatbots and Conversational AI capability to support customer engagement and inquiry handling. The deployment uses the Webphone web-embedded conversational interface to present scripted dialogues, automated responses and guided FAQ workflows alongside published product and regulatory content. Wolters Kluwer Spain Webphone Chatbots and Conversational AI addresses customer facing functions such as inquiry triage, basic support interactions and pre-sales information capture.
Configuration is oriented around standard conversational modules including intent recognition, dialogue trees and FAQ automation, with content localized for the Spain site. Operational scope is the public website and the digital customer engagement surface, managed by corporate support and digital teams. Governance centers on centralized content management and iterative training of conversational models to align bot responses with product documentation and compliance requirements.
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