Andover, 1810, MA,
United States
Vicor Cp Technographics
Vicor Cp Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Vicor Cp and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1027 Vicor Cp employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Vicor Cp has purchased the following applications: LiveHelpNow Live Chat for Chatbots and Conversational AI in 2020, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020, Demandbase ABX Cloud for Account Based Marketing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Vicor Cp is running and its propensity to invest more and deepen its relationship with LiveHelpNow , Cisco Systems , Demandbase or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Vicor Cp revenues, which have grown to $358.8 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Vicor Cp intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Vicor Cp Tech Stack and Enterprise Applications
Vicor Cp AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveHelpNow | Legacy | LiveHelpNow Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020 Vicor Cp deployed LiveHelpNow Live Chat as a web-embedded conversational layer, classifying the implementation under Chatbots and Conversational AI. The LiveHelpNow Live Chat install provides a browser-based agent console and visitor-facing chat widget on vicorpower.com, enabling real-time messaging, session transcripts, canned responses, and basic visitor tracking to support web inquiry handling.
The deployment is scoped to the corporate website to channel inbound customer and prospect interactions into support and sales workflows, with configuration focused on web channel routing, agent assignment, business hours, and escalation rules. The implementation emphasizes conversational routing and session continuity, and LiveHelpNow Live Chat is used as the primary Chatbots and Conversational AI touchpoint for online customer engagement.
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Vicor Cp Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Vicor Cp deployed Cisco Webex Meetings on its corporate website. Cisco Webex Meetings is an Audio Video and Web Conferencing application used to provide customer-facing virtual meeting capability directly from the public site, enabling scheduled and ad hoc sessions initiated via the company web presence.
The implementation centers on delivering on-demand meeting links and hosted video sessions to support customer engagement and partner coordination, leveraging standard Cisco Webex Meetings functional capabilities such as scheduled meetings, real-time video and audio, screen sharing, and session recording. Administration and configuration are managed through centralized controls for user provisioning, meeting access, and recorded session management, aligning the application with sales, customer support, and engineering collaboration workflows.
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Vicor Cp CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Demandbase | Legacy | Demandbase ABX Cloud | Account Based Marketing | CRM | n/a | 2021 | 2021 |
In 2021 Vicor Cp deployed Demandbase ABX Cloud on their website to support Account Based Marketing and web-level account engagement. Demandbase ABX Cloud is used to identify visiting accounts, enable on-site personalization, and orchestrate account-aware engagement for marketing and demand generation functions.
The implementation leverages core Account Based Marketing capabilities of Demandbase ABX Cloud including account identification and intent signal capture, website personalization and audience segmentation, and campaign orchestration for account level outreach. Configuration focuses on account resolution and behavioral signal mapping, with tagging and site instrumentation feeding the Demandbase ABX Cloud environment for real time account recognition and activation.
Operational scope centers on digital marketing and demand generation within the corporate website, where Demandbase ABX Cloud drives account targeting and engagement workflows. Governance and ongoing operations are aligned to marketing operations and demand generation teams, emphasizing campaign configuration, audience management, and continuous tuning of account signals to support sales and marketing coordination.
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Customer Experience | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2011 | 2011 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Vicor Cp ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2019 | 2019 |
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Vicor Cp IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Vicor Cp CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Vicor Cp
Apps Being Evaluated by Vicor Cp Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||