Videotron
612 rue Saint-Jacques,
Montreal, H3C 4M8, QC,
Canada
Montreal, H3C 4M8, QC,
Canada
1 877-512-0911
Communications
Videotron Technographics
Videotron Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Videotron and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 6500 Videotron employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Videotron has purchased the following applications: IBM Maximo - Invoice Module for AP Automation in 2023, Oracle Taleo Cloud Service for Recruiting, Applicant Tracking System in 2011, FreeWheel Demandsuite for Agency Management in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Videotron is running and its propensity to invest more and deepen its relationship with IBM , Bambora , Zuora or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Videotron revenues, which have grown to $2.75 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Videotron intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Videotron Tech Stack and Enterprise Applications
Videotron ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IBM | Legacy | IBM Maximo - Invoice Module | AP Automation | ERP Financial Management | TriNmax Canada | 2023 | 2023 |
In 2023, Videotron implemented IBM Maximo - Invoice Module as part of an AP Automation initiative. The deployment used TriNmax Canada implementation of ScanNmax to automate invoice capture and creation directly into IBM Maximo, targeting accounts payable and invoice processing within Canada.
Implementation focused on automated invoice capture, optical character recognition data extraction, and automated creation of invoice records inside IBM Maximo - Invoice Module, with configuration of data mapping and validation rules to align with Maximo invoice schemas. The work included document ingestion and image-to-data workflows to reduce manual entry and to standardize invoice metadata for routing and validation.
ScanNmax was integrated with Maximo purchasing and invoice functionality so created invoices are linked to purchase orders and procurement records, enabling downstream approval and posting workflows inside IBM Maximo - Invoice Module. TriNmax Canada acted as the SI/VAR for the deployment and coordinated integration and system configuration. Operational coverage centered on Videotron accounts payable operations across Canada.
Governance changes emphasized standardized capture-to-post workflows and centralized invoice ingestion points under AP and procurement ownership, enabling consistent routing and exception handling inside Maximo. Vendor-reported outcomes included dramatically faster invoice processing and elimination of late payments, and the implementation was described as improving AP throughput.
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Payment Processing | ERP Financial Management |
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2023 | 2023 |
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Subscription and Recurring Billing | ERP Financial Management |
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2021 | 2021 |
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Videotron HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Oracle | Legacy | Oracle Taleo Cloud Service | Recruiting, Applicant Tracking System | HCM | n/a | 2011 | 2011 |
In 2011, Videotron implemented Oracle Taleo Cloud Service to centralize external hiring via its public career site and to standardize applicant processing. The deployment uses Oracle Taleo Cloud Service as a cloud based Recruiting,Applicant Tracking System embedded on videotron.com, providing the candidate facing career site and job posting infrastructure.
The implementation focuses on core recruiting modules consistent with an applicant tracking system, including job requisition configuration, career site integration, candidate profile capture, workflow driven candidate tracking, and offer orchestration. Oracle Taleo Cloud Service was configured to surface job listings on the company website and to route candidate submissions into structured recruiting workflows and approvals.
Operational ownership sits with Talent Acquisition and HR teams at Videotron, who use the system to manage candidate intake and requisition lifecycles. Governance changes emphasized standardized recruiting workflows and role based approval steps, while the cloud architecture reduced on premises footprint by relying on Oracle Taleo Cloud Service for candidate data capture and career site delivery.
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Time and Attendance, Time Clock (Hardware) | HCM |
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2015 | 2015 |
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Videotron ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| FreeWheel, A Comcast Company | Legacy | FreeWheel Demandsuite | Agency Management | ERP Services and Operations | n/a | 2024 | 2024 |
In 2024, Videotron implemented FreeWheel Demandsuite for Agency Management on its website. Videotron deployed FreeWheel Demandsuite to centralize digital advertising demand and programmatic campaign management across its online properties. The FreeWheel Demandsuite implementation serves Videotron's advertising operations and digital marketing business functions.
Configuration emphasized Agency Management capabilities common to the category, including campaign lifecycle management, inventory monetization and ad decisioning orchestration, together with reporting and analytics for campaign performance. The implementation of FreeWheel Demandsuite included web-based ad decision logic embedded in site delivery flows, and standard campaign configuration templates to enforce consistent ad traffic rules and inventory prioritization.
Operational ownership sits with Videotron's marketing and advertising operations teams, which administer campaign provisioning, creative trafficking and campaign reporting through FreeWheel Demandsuite. Governance focused on centralized campaign workflows and role-based access controls to ensure consistent configuration and auditability across the website deployment.
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Field Service Management | ERP Services and Operations |
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2013 | 2013 |
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OSS/BSS | ERP Services and Operations |
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2008 | 2008 |
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Videotron Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Videotron Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2021 | 2021 |
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Videotron eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2015 | 2015 |
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Videotron CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2016 | 2016 |
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Videotron ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2016 | 2016 |
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IT Service Management | ITSM |
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2019 | 2019 |
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Videotron PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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Videotron IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Single Sign-On (SSO) | IaaS |
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2012 | 2012 |
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Videotron CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Videotron
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Videotron Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Videotron IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Videotron digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Videotron Technographics
Videotron is a Communications organization based in Canada,
with around 6500 employees and annual revenues of $2.75 billion.
Videotron operates a diverse technology stack with applications such as
IBM Maximo - Invoice Module, Oracle Taleo Cloud Service and FreeWheel Demandsuite,
covering areas like AP Automation, Recruiting, Applicant Tracking System and Agency Management.
Videotron has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as IBM, Oracle and FreeWheel, A Comcast Company.
Videotron recently adopted applications including
FreeWheel Demandsuite in 2024, IBM Maximo - Invoice Module in 2023 and Bambora in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Videotron’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Videotron’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Videotron technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.