Midlothian, 23113, VA,
United States
Village Bank Technographics
Village Bank Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Village Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 142 Village Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Village Bank has purchased the following applications: Fiserv Dovetail for Payment Processing in 2021, Fiserv Premier Bank Platform for Core Banking in 2016, Cisco Webex Meetings for Audio Video and Web Conferencing in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Village Bank is running and its propensity to invest more and deepen its relationship with Fiserv , Cisco Systems , Altigen Communications or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Village Bank revenues, which have grown to $32.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Village Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Village Bank Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Fiserv | Legacy | Fiserv Dovetail | Payment Processing | ERP Financial Management | n/a | 2021 | 2021 |
In 2021 Village Bank implemented Fiserv Dovetail as its online Payment Processing capability and embedded the Fiserv Dovetail solution into the public website to handle customer-facing payment flows. The deployment focuses on web-facing payment acceptance and orchestration, with Fiserv Dovetail providing gateway functions, tokenization for card data, settlement and reconciliation workflows, and standard payment orchestration features typical of a Payment Processing platform.
The implementation is centered on customer digital channels, integrating Fiserv Dovetail into website checkout and payment pages to route card and ACH transactions through the Dovetail processing stack. Operational responsibility is described in terms of payments operations and the bank IT/web team managing payment workflows, reconciliation processes and exception handling, with governance aligned to bank payment operations and online channel controls rather than core product changes. Fiserv Dovetail is explicitly used as the Payment Processing engine for Village Bank web payments.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Fiserv | Legacy | Fiserv Premier Bank Platform | Core Banking | ERP Services and Operations | n/a | 2016 | 2017 |
In 2016, Village Bank implemented Fiserv Premier Bank Platform to consolidate core account processing and banking operations. The Fiserv Premier Bank Platform was deployed to serve as the institution's central Core Banking system supporting deposits, loan administration, general ledger posting, customer master data and teller processing.
The implementation encompassed standard Core Banking modules including account opening and maintenance, deposit processing, loan servicing and commercial lending workflows, and general ledger integration. Configuration work focused on accounting mapping, product definitions, fee schedules and workflow rules for credit approvals and loan renewals to align with the bank's underwriting and pricing practices.
Operational users leveraged the Fiserv Premier Bank Platform in concert with existing credit and document tools, with staff proficiency noted in Fiserv Navigator, Director Unity and LaserPro, and routine ordering and review of Equifax credit reports and financial spreading via Moody's, FAMAS and Sageworks. These touchpoints indicate interfaces and operational handoffs between the Core Banking system and credit bureau feeds, document generation workflows and third party financial analysis tools used by credit and lending teams.
Governance and process changes centered on embedding credit memo preparation, annual borrower reviews and covenant monitoring into system workflows, supporting coordination between Commercial Relationship Managers, loan processors and credit analysts. The deployment impacted commercial lending, loan administration, deposit operations and back office accounting, enabling structured approval paths and documented audit trails within the Fiserv Premier Bank Platform Core Banking environment.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017, Village Bank implemented Cisco Webex Meetings as its Audio Video and Web Conferencing solution and embedded Cisco Webex Meetings on its corporate website. The deployment leverages Webex cloud meeting services to provide browser based and client access for online meetings, video conferencing, screen sharing, and meeting recording across the organization. The implementation supported both customer facing virtual appointment routing via the website and internal collaboration among branch staff and remote employees.
Configuration centered on web integration and user provisioning, with meeting room templates, scheduling workflows, and role based participant controls aligned to banking operations such as customer support, lending consultations, and branch coordination. Operational coverage included the bank's corporate office and branch staff, supporting business functions in client engagement and internal communications. Governance emphasized access controls, user account management, and meeting privacy settings consistent with financial services conferencing requirements.
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PBX, VoiP and Phone Systems | Collaboration |
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2016 | 2016 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Project Portfolio Management | PPM |
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2021 | 2021 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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AML, Fraud and Compliance | TRM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Village Bank
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Village Bank Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||