Richmond, 23219, VA,
United States
Virginia Department of Veterans Services Technographics
Virginia Department of Veterans Services Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Virginia Department of Veterans Services and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 Virginia Department of Veterans Services employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Virginia Department of Veterans Services has purchased the following applications: UKG Workforce Central (ex Kronos Workforce Central) for Workforce Management in 2015, Tyler Entellitrak for Case Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Virginia Department of Veterans Services is running and its propensity to invest more and deepen its relationship with UKG , Tyler Technologies or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Virginia Department of Veterans Services revenues, which have grown to $200.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Virginia Department of Veterans Services intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Virginia Department of Veterans Services Tech Stack and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Workforce Central (ex Kronos Workforce Central) | Workforce Management | HCM | n/a | 2015 | 2015 |
In 2015, Virginia Department of Veterans Services implemented UKG Workforce Central (ex Kronos Workforce Central) for Workforce Management. The deployment is exposed through a web portal at vvcc.kronos.net and serves staff supporting the Virginia Veterans Care Center site.
The UKG Workforce Central implementation was configured to provide core Workforce Management functionality, including time and attendance, employee scheduling, absence and leave tracking, and role based access controls. Configuration work emphasized shift templates, rules based time calculation and pay code management consistent with long term care staffing patterns.
Operational coverage centers on care center operations and central personnel administration, with end users accessing the system via the vvcc.kronos.net login for daily time reporting and schedule lookup. The deployment supports both portal based access and terminal based clocking models common to healthcare and residential care environments.
Governance and workflow adjustments focused on role segmented permissions, audit trails for timesheet edits, and formalized scheduling approval flows to align workforce processes with public sector compliance and payroll processing handoffs. UKG Workforce Central is referenced by its full product name to reflect the departmental Workforce Management platform in use.
|
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tyler Technologies | Legacy | Tyler Entellitrak | Case Management | ERP Services and Operations | n/a | 2020 | 2021 |
In 2020, the Virginia Department of Veterans Services implemented Tyler Entellitrak as a statewide appeals Case Management system. The deployment used Tyler's Application Platform powered by Entellitrak to provide a unified environment for hearings, scheduling, adjudication, reporting, and e-filing across multiple agencies and counties in Virginia.
Implementation focused on configuring core Case Management capabilities, including electronic filing workflows, centralized scheduling and hearings management, adjudication work queues, and reporting capabilities. Tyler Entellitrak was configured to support case intake, track appeal lifecycles, and surface adjudication tasks through role based work queues and reporting dashboards.
Operational scope covered multiple state agencies and county offices within Virginia, aligning appeals related business functions under a single application platform. The rollout established a consistent statewide approach to managing hearings and schedules, reducing process variance between sites and standardizing case records and reporting formats.
Governance changes accompanied the technical deployment, instituting centralized case governance and standardized appeals workflows to support consistent adjudication and e-filing procedures. The program is described as a major modernization of appeals operations, positioning Tyler Entellitrak as the primary Case Management platform for veterans benefit appeals in the state.
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IT Decision Makers and Key Stakeholders at Virginia Department of Veterans Services
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Virginia Department of Veterans Services Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||