Uberlandia, 38400-102,
Brazil
Virtualccs Brazil Technographics
Virtualccs Brazil Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Virtualccs Brazil and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 25 Virtualccs Brazil employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Virtualccs Brazil has purchased the following applications: Vimeo Online Video Editor for Video Editing in 2022, Aheeva Outbound for Call Center in 2014, New Relic APM for Application Performance Management in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Virtualccs Brazil is running and its propensity to invest more and deepen its relationship with Vimeo , Automattic , Aheeva or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Virtualccs Brazil revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Virtualccs Brazil intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Virtualccs Brazil Tech Stack and Enterprise Applications
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Vimeo | Legacy | Vimeo Online Video Editor | Video Editing | Content Management | n/a | 2022 | 2022 |
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Web Content Management | Content Management |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Aheeva | Legacy | Aheeva Outbound | Call Center | CRM | n/a | 2014 | 2014 |
In 2014 Virtualccs Brazil implemented Aheeva Outbound, Category: . Virtualccs operates Aheeva as its VAR platform for inbound and outbound operations and campaign management, positioning Aheeva Outbound as the core outbound dialer and campaign orchestration tool across its service offerings.
Aheeva Outbound was configured to leverage predictive, progressive and preview dialing modes for client campaigns, reflecting use of the outbound dialer module and campaign scheduling functions described in Virtualccs marketing materials. The implementation emphasized multi‑campaign active dialing capabilities and campaign-level configuration, with call pacing and list management workflows defined to support concurrent client programs.
Operational coverage included omnichannel routing and remote AnyWhere agent support across client sites in Brazil, enabling agents to handle outbound campaigns alongside inbound contacts. The deployment supported campaign operations and agent desktop functions, and integrated campaign management with agent routing and session management to sustain simultaneous outbound activity and omnichannel contact flows.
Governance focused on campaign configuration, agent access for remote operations, and operational procedures for multi-campaign dialing and omnichannel routing. Reported outcomes from the deployment included active multi-campaign dialing, omnichannel routing and remote AnyWhere agent support across client sites in Brazil.
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Call Center | CRM |
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2008 | 2008 |
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Tag Management | CRM |
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2022 | 2022 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| New Relic | Legacy | New Relic APM | Application Performance Management | ITSM | n/a | 2022 | 2022 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Domain Name System (DNS) | IaaS |
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2015 | 2015 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Security (AppSec) | CyberSecurity |
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2024 | 2024 |
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Application Security (AppSec) | CyberSecurity |
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2022 | 2022 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Virtualccs Brazil
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Virtualccs Brazil Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||