Visilab Technographics
Visilab Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Visilab and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 955 Visilab employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Visilab has purchased the following applications: Microsoft 365 for Collaboration in 2015, Adobe Commerce (ex Magento) for eCommerce in 2015, Hotjar for Customer Experience in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Visilab is running and its propensity to invest more and deepen its relationship with Microsoft , Adobe Systems , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Visilab revenues, which have grown to $248.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Visilab intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Visilab Tech Stack and Enterprise Applications
Visilab Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015 Visilab deployed Microsoft 365 as its primary Collaboration platform across its Swiss operations. The deployment is visible on the company website where Microsoft 365 services are used to surface productivity and collaboration features for staff and site editors.
Microsoft 365 is configured to provide core Collaboration capabilities including cloud email, document collaboration, team messaging, and file sync which support retail business functions such as store operations, corporate communications, merchandising, and corporate finance. Configuration and governance are described through centralized tenant management, user provisioning, and role based access controls aligned to Visilab IT administration, enabling standardized collaboration workflows and content management across departments.
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Visilab eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Commerce (ex Magento) | eCommerce | eCommerce | n/a | 2015 | 2015 |
In 2015, Visilab implemented Adobe Commerce (ex Magento) as its primary eCommerce platform. Adobe Commerce (ex Magento) was deployed to power the visilab.ch online storefront in Switzerland and to centralize the retailer's online product catalog and transaction processing.
The implementation configured core eCommerce modules including catalog management, product information and pricing, promotions, checkout and order capture, and content management for the storefront. Platform workflows were used to operationalize merchandising and promotional campaign execution, enabling structured content updates and price adjustments through the Adobe Commerce administrative interfaces.
Operational ownership focused on online merchandising, marketing, and eCommerce operations, with centralized governance for catalog and content changes using role based access and editorial workflows. Adobe Commerce (ex Magento) served as the central eCommerce system for Visilab, provisioned on the visilab.ch site and aligned with standard eCommerce architecture patterns such as extensible APIs and modular commerce capabilities.
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Visilab CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2020 | 2020 |
In 2020, Visilab implemented Hotjar on its public website. The Hotjar deployment is positioned as a Customer Experience capability to capture on-site visitor behavior and support digital merchandising, e-commerce and UX workflows on visilab.ch.
The implementation used the Hotjar JavaScript tracking snippet to instrument page-level behavior data, enabling session recordings, heatmaps, click maps, on-page polls and feedback widgets, and basic funnel analysis. Configuration focused on selective page instrumentation and sampling to manage data volume while maintaining usable session visibility for UX analysis.
Operational scope is limited to the corporate website, with data consumed by digital product owners, UX designers and marketing teams to inform prioritization of content and interface changes. Governance aligned with existing web analytics review processes, establishing cross-functional review of Hotjar outputs between UX, merchandising and marketing stakeholders.
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Customer Support | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Visilab PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2017 | 2017 |
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Visilab IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Visilab
| First Name | Last Name | Title | Function | Department | Phone | |
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Managing Director | Director | Finance | |
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Human Resources Manager | Manager | HR | |
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Finance and Controlling Manager | Manager | Finance | |
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Head of Purchasing and Sales Administration | Director | Sales | |
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COO | CXO | Finance | |
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CIO | CXO | Finance | |
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Operational HR Manager | Manager | HR | |
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Apps Being Evaluated by Visilab Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||