Visions Federal Credit Union
24 McKinley Avenue,
Endicott, 13760, NY,
United States
Endicott, 13760, NY,
United States
1 800-242-2120
Banking and Financial Services
Visions Federal Credit Union Technographics
Visions Federal Credit Union Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Visions Federal Credit Union and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 750 Visions Federal Credit Union employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Visions Federal Credit Union has purchased the following applications: Q2 Digital Banking Platform for Digital Banking in 2021, Glia AI Management for Chatbots and Conversational AI in 2021, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Visions Federal Credit Union is running and its propensity to invest more and deepen its relationship with Q2 Software , Glia Technologies , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Visions Federal Credit Union revenues, which have grown to $190.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Visions Federal Credit Union intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Visions Federal Credit Union Tech Stack and Enterprise Applications
Visions Federal Credit Union ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Q2 Software | Legacy | Q2 Digital Banking Platform | Digital Banking | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021, Visions Federal Credit Union implemented the Q2 Digital Banking Platform. The deployment established the institution's primary Digital Banking application supporting both online and mobile channel functionality across account servicing and lending workflows.
Implementation and ongoing test activity with the Q2 Digital Banking Platform covered External Transfers, multiple UUX version upgrades, multiple mobile releases for iOS and Android, Online Manage Contact Information, Online Skip-A-Payment, E-Notices, a 15 Month Certificate Special, Joint Owner Removal, Cross Account Overdraft, BSA monetary instruments, COVID-19 Emergency Loan offerings, and an Indirect Lending Auto Leases workflow that streamlined the application process. These functional areas align with typical Digital Banking capabilities for funds movement, account management, notices and disclosures, term deposit handling, overdraft controls, compliance related monetary instruments, and indirect lending origination.
ServiceNow was used to report, track and log all test project issues, including ticket creation, document uploads, assignment and prioritization of work. Operational coverage for the Q2 Digital Banking Platform implementation included product management, UX and UI design collaboration, a Software Test Specialist team lead, Digital Banking Systems Administrator responsibilities, and 2nd tier call center and staff support, reflecting a combined product, operations and contact center scope.
Governance was structured around stakeholder collaboration to devise test plans, create test cases, develop test scripts and document procedures, with leadership overseeing issue triage and deadline-driven prioritization. This ticket-driven test governance supported coordinated UUX and mobile release cycles and enabled controlled feature rollouts for online account operations and lending related services.
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Visions Federal Credit Union AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Glia Technologies | Legacy | Glia AI Management | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021 Visions Federal Credit Union implemented Glia AI Management on its website. Glia AI Management is deployed as a Chatbots and Conversational AI solution to handle web-based member inquiries, automate conversational flows, and provide AI-driven intent classification and dialogue management.
The deployment runs as a browser-embedded conversational layer on Visions Federal Credit Union's public site, configured with a management console for conversation design, intent taxonomy, and runtime monitoring. Functional modules implemented include conversation authoring, intent classification, dialog orchestration, and administrative analytics for tuning conversational performance. Configuration emphasized templated dialogue paths for common banking inquiries and escalation triggers to route complex cases to human channels.
Operational ownership is centered on digital customer service and member experience teams, with governance enforced through role-based access to the Glia AI Management console and scripted update controls for conversational content. The implementation is focused on the website channel and supports customer service business functions while keeping conversational governance and configuration control within Visions Federal Credit Union.
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Visions Federal Credit Union Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Visions Federal Credit Union deployed Cisco Webex Meetings, an Audio Video and Web Conferencing application, on its public website. The deployment embeds Cisco Webex Meetings into site pages to enable browser-based meeting sessions for member-facing interactions and online appointment workflows.
The implementation leverages standard Webex Meetings capabilities such as scheduled meetings, browser join, screen sharing, and session recording to deliver synchronous audio and video conferencing and real-time collaboration. The configuration is oriented toward digital channels and member services, surfacing meeting links and booking flows within website navigation and contact pages to support virtual consultations and customer engagement.
Governance and operational control are handled through internal IT and digital channels teams, with meeting access management, authentication gating from the website, and moderator and recording settings configured to align with financial services requirements. The presence of Cisco Webex Meetings on the website centralizes virtual member engagement across online customer support and remote consultation touchpoints without specifying backend system integrations.
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Collaboration | Collaboration |
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2016 | 2016 |
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Visions Federal Credit Union Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2020 | 2020 |
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Visions Federal Credit Union CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Visions Federal Credit Union PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2021 | 2021 |
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Transactional Email | PaaS |
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2018 | 2018 |
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Visions Federal Credit Union IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Visions Federal Credit Union CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Visions Federal Credit Union
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Visions Federal Credit Union Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Visions Federal Credit Union IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Visions Federal Credit Union digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Visions Federal Credit Union Technographics
Visions Federal Credit Union is a Banking and Financial Services organization based in United States,
with around 750 employees and annual revenues of $190.0 million.
Visions Federal Credit Union operates a diverse technology stack with applications such as
Q2 Digital Banking Platform, Glia AI Management and Cisco Webex Meetings,
covering areas like Digital Banking, Chatbots and Conversational AI and Audio Video and Web Conferencing.
Visions Federal Credit Union has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Q2 Software, Glia Technologies and Cisco Systems.
Visions Federal Credit Union recently adopted applications including
Amazon CloudFront in 2022, Q2 Digital Banking Platform in 2021 and Glia AI Management in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Visions Federal Credit Union’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Visions Federal Credit Union’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Visions Federal Credit Union technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.