AI Buyer Insights:

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Vistara Airline Tech Stack and Enterprise Applications

Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2014 2014
Collaboration Collaboration 2023 2023
Collaboration Collaboration 2022 2022
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Adobe Systems Legacy Adobe Experience Manager Digital Asset Management Content Management n/a 2020 2020
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Teleperformance Legacy Majorel Call Center Service Call Center CRM n/a 2019 2019
In 2019 Vistara Airline implemented Majorel Call Center Service as its Call Center. Operational delivery is reported through Majorel India Pvt. Ltd., with customer service agents documented at the Vashi Navi Mumbai site from August 2020 to present. Majorel Call Center Service was configured to provide core contact center capabilities including inbound call handling, reservation management, and flight status assistance. Functional workflows documented in agent responsibilities include assisting customers with flight arrival and departure times, fare and reservation queries, seat assignment and tele check in, and processing reissue and refund requests. The service also handled reissue and re validation workflows for flights cancelled or rescheduled by the airline. The deployment reflects an outsourced BPO contact center model that centralized customer service and reservations functions under the Call Center category, supporting frontline operations and passenger care. The source does not specify enterprise system integrations or a separate implementation partner beyond Majorel India service delivery, so technical integration details are not available. Governance is described at the operational level through Majorel’s contact center processes and scripted agent workflows for refund and reissue management.
Customer Experience CRM 2020 2020
Customer Support CRM 2020 2020
Data Management Platform CRM 2020 2020
Digital Advertising Platform CRM 2015 2015
Marketing Analytics CRM 2020 2020
Marketing Analytics CRM 2020 2020
Marketing Analytics CRM 2022 2022
Marketing Automation CRM 2020 2020
Marketing Automation CRM 2023 2023
Tag Management CRM 2020 2020
Tag Management CRM 2014 2014
Tag Management CRM 2018 2018
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2023 2023
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2016 2016
Transactional Email PaaS 2016 2016
Transactional Email PaaS 2018 2018
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2023 2023
Content Delivery Network IaaS 2020 2020
Content Delivery Network IaaS 2023 2023
Content Delivery Network IaaS 2020 2020
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2023 2023

IT Decision Makers and Key Stakeholders at Vistara Airline

First Name Last Name Title Function Department Email Phone
No data found

Apps Being Evaluated by Vistara Airline Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Vistara Airline IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Vistara Airline digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Vistara Airline Technographics
Vistara Airline is a Transportation organization based in India, with around 5500 employees and annual revenues of $1.50 billion.
Vistara Airline operates a diverse technology stack with applications such as Google Workspace (Formerly Google G-Suite), Adobe Experience Manager and Majorel Call Center Service, covering areas like Collaboration, Digital Asset Management and Call Center.
Vistara Airline has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Google, Adobe Systems and Teleperformance.
Vistara Airline recently adopted applications including Microsoft 365 in 2023, Salesforce Marketing Cloud in 2023 and Dynatrace APM in 2023, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Vistara Airline’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Vistara Airline’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Vistara Airline technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.