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Vistara Airline
Location
Intellion Edge, TOWER-A, Dhani, Tatvam Villas, Sector 72,
Gurugram, 122004,
India
Website
https://www.airvistara.com/
Phone
91 92 8922 8888
Artw industry
Transportation
Employee
Revenue

Vistara Airline Technographics

Vistara Airline Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Vistara Airline and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5500 Vistara Airline employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Vistara Airline has purchased the following applications: Amazon EC2 for Application Hosting and Computing Services in 2023, Dynatrace APM for Application Performance Management in 2023, Majorel Call Center Service for Call Center in 2019 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Vistara Airline is running and its propensity to invest more and deepen its relationship with Amazon Web Services (AWS) , Dynatrace , Teleperformance or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Vistara Airline revenues, which have grown to $1.50 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Vistara Airline intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Vistara Airline Data, Technology Stack, and Enterprise Applications
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Amazon Web Services (AWS) Legacy Amazon EC2 Application Hosting and Computing Services IaaS n/a 2023 2023
Content Delivery Network IaaS 2020 2020
Content Delivery Network IaaS 2023 2023
Content Delivery Network IaaS 2020 2020
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Dynatrace Legacy Dynatrace APM Application Performance Management ITSM n/a 2023 2023
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Teleperformance Legacy Majorel Call Center Service Call Center CRM n/a 2019 2019 In 2019 Vistara Airline implemented Majorel Call Center Service as its Call Center. Operational delivery is reported through Majorel India Pvt. Ltd., with customer service agents documented at the Vashi Navi Mumbai site from August 2020 to present. Majorel Call Center Service was configured to provide core contact center capabilities including inbound call handling, reservation management, and flight status assistance. Functional workflows documented in agent responsibilities include assisting customers with flight arrival and departure times, fare and reservation queries, seat assignment and tele check in, and processing reissue and refund requests. The service also handled reissue and re validation workflows for flights cancelled or rescheduled by the airline. The deployment reflects an outsourced BPO contact center model that centralized customer service and reservations functions under the Call Center category, supporting frontline operations and passenger care. The source does not specify enterprise system integrations or a separate implementation partner beyond Majorel India service delivery, so technical integration details are not available. Governance is described at the operational level through Majorel’s contact center processes and scripted agent workflows for refund and reissue management.
Customer Experience CRM 2020 2020
Customer Support CRM 2020 2020
Data Management Platform CRM 2020 2020
Digital Advertising Platform CRM 2015 2015
Marketing Analytics CRM 2020 2020
Marketing Analytics CRM 2020 2020
Marketing Analytics CRM 2022 2022
Marketing Automation CRM 2020 2020
Marketing Automation CRM 2023 2023
Tag Management CRM 2020 2020
Tag Management CRM 2014 2014
Tag Management CRM 2018 2018
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Collaboration Collaboration 2014 2014
Collaboration Collaboration 2023 2023
Collaboration Collaboration 2022 2022
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Digital Asset Management Content Management 2020 2020
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Identity and Access Management (IAM) CyberSecurity 2023 2023
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Transactional Email PaaS 2016 2016
Transactional Email PaaS 2016 2016
Transactional Email PaaS 2018 2018
IT Decision Makers and Key Stakeholders at Vistara Airline
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by Vistara Airline Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Vistara Airline Technographics

Vistara Airline is a Transportation organization based in India, with around 5500 employees and annual revenues of $1.50 billion.

Vistara Airline operates a diverse technology stack with applications such as Amazon EC2, Dynatrace APM and Majorel Call Center Service, covering areas like Application Hosting and Computing Services, Application Performance Management and Call Center.

Vistara Airline has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Amazon Web Services (AWS), Dynatrace and Teleperformance.

Vistara Airline recently adopted applications including Amazon EC2 in 2023, Amazon CloudFront in 2023 and Dynatrace APM in 2023, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Vistara Airline’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Vistara Airline’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Vistara Airline technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.