Vivendi
42 avenue de Friedland Cedex 08,
Paris, 75008,
France
Paris, 75008,
France
33 1 71 71 10 00
Media
Vivendi Technographics
Vivendi Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Vivendi and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2700 Vivendi employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Vivendi has purchased the following applications: Olark Live Chat for Chatbots and Conversational AI in 2024, Ethereum Platform for Blockchain Platform in 2024, Microsoft 365 for Collaboration in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Vivendi is running and its propensity to invest more and deepen its relationship with Olark , ReadSpeaker Holding , Ethereum Foundation or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Vivendi revenues, which have grown to $343.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Vivendi intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Vivendi Tech Stack and Enterprise Applications
Vivendi AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Olark | Legacy | Olark Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2024 | 2024 |
In 2024 Vivendi implemented Olark Live Chat on its public website. Vivendi implemented Olark Live Chat to provide customer-facing messaging capabilities under the Chatbots and Conversational AI category, enabling web-based live chat for customer service and digital engagement.
The deployment centers on a site-embedded web chat widget and operator console, leveraging Olark Live Chat standard capabilities such as real-time messaging, canned responses, chat transcripts and visitor session context consistent with Chatbots and Conversational AI functional patterns. Operational scope targets customer service and digital engagement functions on Vivendi's website, and governance considerations described include chat moderation, agent response workflows and transcript retention policies to support front-line support teams and web support processes.
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Natural Language Processing | AI-Powered Application |
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2020 | 2020 |
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Natural Language Processing | AI-Powered Application |
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2020 | 2020 |
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Vivendi Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ethereum Foundation | Legacy | Ethereum Platform | Blockchain Platform | Blockchain | n/a | 2024 | 2024 |
In 2024, Vivendi deployed the Ethereum Platform from Ethereum Foundation as a Blockchain Platform to authenticate and protect digital content produced across its group of media businesses. The implementation anchored C2PA-format provenance assertions onto the Ethereum public blockchain to generate verifiable certificates of origin for press releases and other corporate documents.
The Ethereum Platform implementation leverages the C2PA standard for content provenance and the Click solution built with the Nodle Connecting SDK to manage certificate issuance and user workflows, Vivendi uses the Click SDK to collect provenance metadata and to write cryptographic proofs to the Ethereum public blockchain. This design separates metadata capture and user interaction from onchain anchoring, keeping provenance generation at the edge while persisting immutability proofs onchain.
Operational coverage includes corporate communications and press distribution, editorial archives, marketing and legal functions, with Prisma Media piloting token-gated access for content and Paris Match issuing archival NFTs on external marketplaces as complementary blockchain use cases. Certificates issued via the Ethereum Platform are surfaced through Vivendi’s certification portal at certification.vivendi.com and are verifiable on public explorers such as etherscan.io and blockchain.com.
Governance and industry coordination accompanied the technical work, Vivendi joined the Coalition for Content Provenance and Authenticity and the Content Authenticity Initiative, and became a member of the League for the Security of Web 3.0 while committing to chair the League’s commission on intellectual property protection. The authenticated press release demonstrates the Ethereum Platform, the C2PA standard and the Click solution working together to provide a simple user experience for journalists and for companies distributing certified content.
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Vivendi Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017 Vivendi implemented Microsoft 365 to standardize Collaboration across its corporate workforce of approximately 2,700 employees. The deployment established Microsoft 365 as the primary Collaboration platform for email, real-time messaging, document management, and desktop productivity, aligning the company application with core business functions in corporate communications and content collaboration.
Configuration emphasized core Microsoft 365 capabilities including Exchange Online for email, Microsoft Teams for messaging and meetings, SharePoint and OneDrive for document and file management, and Office desktop and web apps for productivity. Governance centered on centralized tenant administration, identity and access controls, and information governance policies to manage collaboration and content lifecycle, supported by role-based provisioning and user enablement to drive adoption.
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Collaboration | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Vivendi Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2020 | 2020 |
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Application, Web and Enterprise Search | Content Management |
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2020 | 2020 |
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Vivendi eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2009 | 2009 |
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Vivendi CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2015 | 2015 |
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Customer Analytics | CRM |
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2024 | 2024 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2019 | 2019 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2024 | 2024 |
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Marketing Analytics | CRM |
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2024 | 2024 |
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Marketing Analytics | CRM |
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2024 | 2024 |
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Marketing Automation | CRM |
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2009 | 2009 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2023 | 2023 |
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Marketing Automation | CRM |
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2024 | 2024 |
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Marketing Automation | CRM |
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2024 | 2024 |
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Sales Automation | CRM |
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2015 | 2015 |
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Vivendi ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2022 | 2022 |
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Vivendi TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Treasury Management | TRM |
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2011 | 2011 |
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Vivendi IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Vivendi CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2024 | 2024 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Vivendi
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Vivendi Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Vivendi IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Vivendi digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Vivendi Technographics
Vivendi is a Media organization based in France,
with around 2700 employees and annual revenues of $343.0 million.
Vivendi operates a diverse technology stack with applications such as
Olark Live Chat, Ethereum Platform and Microsoft 365,
covering areas like Chatbots and Conversational AI, Blockchain Platform and Collaboration.
Vivendi has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Olark, Ethereum Foundation and Microsoft.
Vivendi recently adopted applications including
Olark Live Chat in 2024, Ethereum Platform in 2024 and Acoustic Analytics (formerly IBM Tealeaf) in 2024,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Vivendi’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Vivendi’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Vivendi technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.