Vlex México Technographics
Vlex México Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Vlex México and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30 Vlex México employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Vlex México has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2013, Zendesk Chat for Chatbots and Conversational AI in 2017, Google Workspace (Formerly Google G-Suite) for Collaboration in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Vlex México is running and its propensity to invest more and deepen its relationship with Oracle , Zendesk , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Vlex México revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Vlex México intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Vlex México Tech Stack and Enterprise Applications
Vlex México ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2013 | 2013 |
In 2013, Vlex México implemented Oracle NetSuite ERP to provide cloud based financial management for its Mexico operations. The Oracle NetSuite ERP deployment focused on ERP Financial functionality, consolidating core accounting, general ledger, accounts payable and accounts receivable workflows to support the company's finance and accounting business functions.
Deployment used Oracle NetSuite ERP as a multi tenant cloud SaaS configuration, configured for small enterprise scale with role based access controls, a standardized chart of accounts and automated transaction routing to support month end close and invoicing workflows. The implementation emphasized module configuration and process standardization across finance, tax reporting and billing operations, with governance controls introduced around user roles and approval workflows to ensure financial control and auditability.
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Vlex México AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, Vlex México implemented Zendesk Chat on its website to add real-time messaging capability for customer-facing inquiries. The deployment used Zendesk Chat as an embedded web widget within the company site, positioned in the Chatbots and Conversational AI layer to support the customer service function and streamline user navigation assistance. With a 30 person organization the setup prioritized a lightweight operational footprint, routing inbound chats to a shared support queue and enabling access for a small group of agents.
Zendesk Chat was configured to leverage standard Chatbots and Conversational AI capabilities, including the live chat widget, canned responses, chat routing into an agent console, and transcript capture for case tracking. Governance focused on support team workflows and web widget placement, with administrative control held centrally by the customer service function. Zendesk Chat remains the primary real-time messaging channel for Vlex México in the Chatbots and Conversational AI category.
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Vlex México Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2014 | 2014 |
In 2014, Vlex México deployed Google Workspace (Formerly Google G-Suite) to support its Collaboration needs. The deployment uses Google Workspace as a cloud hosted SaaS stack, with observable usage signals on the corporate website, and includes core collaboration capabilities such as Gmail for corporate email, Google Drive for file storage, Docs and Sheets for real time document collaboration, and Calendar for scheduling.
Operational coverage is small company scale, covering approximately 30 employees and supporting communications and knowledge work across the organization. Configuration and governance are centered on the Google Workspace administrative console for domain level account provisioning, user and group management, and basic access and policy controls, aligning typical Collaboration category workflows with centralized account administration.
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Vlex México CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Vlex México PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2014 | 2014 |
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Vlex México IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2011 | 2011 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Vlex México
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Sales Manager | Manager | Sales | ||||
| Specialist Advisor - Operations | Non Manager | Operations | ||||
| CEO | CXO | Finance |
Apps Being Evaluated by Vlex México Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||