Vodacom South Africa
Vodacom Corporate Park 082 Vodacom Boulevard,
Midrand, 1685,
South Africa
Midrand, 1685,
South Africa
27 11 653 5000
Communications
Vodacom South Africa Technographics
Vodacom South Africa Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Vodacom South Africa and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 18538 Vodacom South Africa employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Vodacom South Africa has purchased the following applications: SAP S/4 HANA for ERP Financial in 2021, Oracle Taleo Cloud Service for Recruiting, Applicant Tracking System in 2012, NetCracker BSS/OSS for OSS/BSS in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Vodacom South Africa is running and its propensity to invest more and deepen its relationship with SAP , Oracle , NEC Corporation or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Vodacom South Africa revenues, which have grown to $6.40 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Vodacom South Africa intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Vodacom South Africa Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP S/4 HANA | ERP Financial | ERP Financial Management | n/a | 2021 | 2021 |
In 2021, Vodacom South Africa implemented SAP S/4 HANA for ERP Financial. The rollout targeted the carrier's finance organization in South Africa, centralizing core accounting and financial management capabilities into a single SAP S/4 HANA instance to support general ledger, accounts payable, accounts receivable, asset accounting and period close workflows.
Configuration focused on SAP S/4 HANA financial modules and capabilities common to large-scale ERP Financial deployments, including real time ledger processing, financial close orchestration, controlling and cost center accounting, treasury and cash management, and tax reporting configuration. The implementation emphasized configuration and automation of month end close, intercompany accounting controls and standardized chart of accounts to improve transactional integrity and auditability.
The SAP S/4 HANA implementation sits within Vodacom South Africa's broader IT landscape that includes Google Cloud Platform presence across the company web infrastructure, aligning the ERP Financial environment with cloud-enabled operations and enterprise connectivity. Integration patterns were organized to link S/4 HANA with operational transaction feeds and enterprise data layers to support downstream reporting and consolidation processes.
Governance was structured around centralized financial process ownership, role based access and controlled change management to enforce consistent accounting policies across finance teams. Rollout and adoption were managed as a phased finance program with configuration governance, process documentation and finance domain stewardship to sustain the SAP S/4 HANA ERP Financial environment.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Taleo Cloud Service | Recruiting, Applicant Tracking System | HCM | n/a | 2012 | 2012 |
In 2012, Vodacom South Africa implemented Oracle Taleo Cloud Service as its applicant tracking platform. Vodacom South Africa implemented Oracle Taleo Cloud Service to centralize external job posting and candidate intake through the corporate careers site, using the application as a Recruiting,Applicant Tracking System for talent acquisition workflows on the website.
Deployment used the Oracle Taleo Cloud Service SaaS model, with the career site integration capturing applicant data and routing candidates into configured recruiting workflows. Implementation included core recruiting modules consistent with an applicant tracking system, such as job requisition management, job posting to the careers site, candidate application capture, configurable screening and routing, and interview scheduling automation.
Operational coverage focused on Vodacom South Africa recruiting teams and hiring managers interacting through the careers portal and the Taleo recruiter interface. Governance centered on role based access for recruiters and hiring managers, formalized requisition approval flows and configured hiring stages to align sourcing, assessment, and interview coordination within the Oracle Taleo Cloud Service environment.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| NEC Corporation | Legacy | NetCracker BSS/OSS | OSS/BSS | ERP Services and Operations | n/a | 2013 | 2014 |
In 2013, Vodacom South Africa implemented NetCracker BSS/OSS and is listed as a customer on NetCracker's website. The engagement associates Vodacom South Africa with the OSS/BSS application category for core operational platforms supporting a national communications provider.
The NetCracker BSS/OSS deployment was structured to address central business support and operations support workflows, aligning vendor functionality with billing, customer management, service fulfillment and inventory/resource management. Configuration work emphasized convergent BSS and integrated OSS process orchestration consistent with typical OSS/BSS architectures, including mediation and order-to-cash orchestration capabilities as part of the NetCracker BSS/OSS suite.
Operational coverage focused on Vodacom South Africa's core service operations and customer facing functions, impacting finance, customer care and network operations teams. Governance and rollout details are recorded on the vendor customer listing, with implementation described at the application level rather than through named system integrations or third party partners.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2021 | 2021 |
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Survey and Questionnaire | Collaboration |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Call Center | CRM |
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2015 | 2015 |
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Customer Experience | CRM |
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2016 | 2016 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2019 | 2019 |
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Data Management Platform | CRM |
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2014 | 2014 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2023 | 2023 |
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Digital Advertising Platform | CRM |
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2023 | 2023 |
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Marketing Analytics | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Tag Management | CRM |
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2016 | 2016 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2020 | 2020 |
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Application Performance Management | ITSM |
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2014 | 2014 |
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Application Performance Management | ITSM |
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2018 | 2018 |
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Application Performance Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2022 | 2022 |
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SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Configure Price Quote (CPQ) | SPM |
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2021 | 2022 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Archive as a Service (AaaS) | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Servers, Storage and Networking | IaaS |
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2022 | 2022 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Data Loss Prevention | CyberSecurity |
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2021 | 2021 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Vodacom South Africa
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Vodacom South Africa Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Vodacom South Africa Technographics
Vodacom South Africa is a Communications organization based in South Africa,
with around 18538 employees and annual revenues of $6.40 billion.
Vodacom South Africa operates a diverse technology stack with applications such as
SAP S/4 HANA, Oracle Taleo Cloud Service and NetCracker BSS/OSS,
covering areas like ERP Financial, Recruiting, Applicant Tracking System and OSS/BSS.
Vodacom South Africa has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, Oracle and NEC Corporation.
Vodacom South Africa recently adopted applications including
PubMatic in 2023, Index Exchange in 2023 and Corporate Survey in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Vodacom South Africa’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Vodacom South Africa’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Vodacom South Africa technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.