Volaris
Volaris Technographics
Volaris Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Volaris and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 6889 Volaris employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Volaris has purchased the following applications: Infiniti ExpenseOut for Expense Management in 2021, SAP SuccessFactors Employee Central for Core HR in 2019, Infiniti GroupRM for Revenue Cycle Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Volaris is running and its propensity to invest more and deepen its relationship with Infiniti Software , SAP , Verint Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Volaris revenues, which have grown to $2.51 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Volaris intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Volaris Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infiniti Software | Legacy | Infiniti ExpenseOut | Expense Management | ERP Financial Management | n/a | 2021 | 2021 |
In 2021, Volaris is inferred to have deployed Infiniti ExpenseOut for Expense Management, an assessment derived from Infiniti Software’s March 2021 commercial engagement announcement with Volaris around GroupRM. Infiniti ExpenseOut is described here in relation to Expense Management for finance and expense management functions at Volaris, with the implementation year estimated from the vendor relationship rather than a direct vendor release for ExpenseOut.
The implementation is assessed to have focused on standard Expense Management capabilities common to Infiniti ExpenseOut, including employee expense report submission, digital receipt capture, automated approval workflows, configurable policy enforcement, corporate card and per diem reconciliation, and audit trail instrumentation. Configuration work is expected to have centered on workflow orchestration and expense policy controls to centralize oversight of employee spend and approval routing.
Governance and operational scope are inferred to have concentrated on Volaris finance and accounting teams, with adoption staged for expense administrators and approvers and processes updated to enforce standardized expense policies and approval SLAs. The narrative reflects an analyst assessment based on Infiniti’s documented commercial relationship with Volaris and aligns the Infiniti ExpenseOut deployment to Expense Management business functions without asserting specific integrations or measurable outcomes.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP SuccessFactors Employee Central | Core HR | HCM | Peoplenext | 2019 | 2019 |
In 2019, Volaris implemented SAP SuccessFactors Employee Central as its Core HR platform. The deployment was delivered with implementation partner Peoplenext and targeted HR and talent management functions as the airline scaled headcount and commercial operations.
The rollout included SAP SuccessFactors Employee Central with concurrent initiatives to implement Onboarding and Recruitment modules, focusing on a unified employee master record, organizational and position management, and automated employee lifecycle workflows. Configuration work emphasized role based access controls, standardized profile and job structures, and templated onboarding and hiring processes to reduce manual handoffs.
Peoplenext led the implementation integration effort around HR and talent workflows to operationalize hire to onboard sequences and centralize workforce data for HR, talent acquisition, and line managers. The deployment approach prioritized end to end HR process consolidation within SAP SuccessFactors Employee Central and linked recruitment and onboarding capabilities for smoother candidate to new hire transitions.
Governance and process changes accompanied the technical rollout, with centralized HR data stewardship and standardized workflow governance instituted by Talent Management leadership. As Talent Management Manager Stephanie Amor Mendiola stated, Volaris continues to evolve and transform its processes to ensure adequate managing of its talent, and the company is extending module adoption to support ongoing growth in collaborators and business.
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 |
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Onboarding | HCM |
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2019 | 2019 |
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Performance and Goal Management | HCM |
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2015 | 2015 |
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Recruiting, Applicant Tracking System | HCM |
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2019 | 2019 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infiniti Software | Legacy | Infiniti GroupRM | Revenue Cycle Management | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021, Volaris implemented Infiniti GroupRM to automate group booking workflows and optimize group pricing as part of its Revenue Cycle Management initiatives in Mexico. The deployment focused on centralizing group reservations and pricing control within the airline's commercial and revenue management functions, aligning the application to the companys group sales and pricing workstreams.
Infiniti GroupRM was configured to support group booking lifecycle management, dynamic and personalized pricing, and pricing optimization for group fares. Functional capabilities implemented included automation of quote-to-book workflows, rules-based group pricing configuration, and inventory controls to standardize how group sales are processed and priced.
The public announcement did not disclose specific system integrations, the rollout scope emphasized operations in Mexico and targeted commercial, group sales, and revenue management teams. Operational coverage concentrated on the end-to-end group booking process, positioning Infiniti GroupRM as the system of record for group pricing decisions within the stated markets.
Governance changes accompanied the deployment to embed new pricing rules and approval workflows into existing revenue management practices, updating process ownership for group fare decisions. Volaris stated it expects improved revenue and customer loyalty from the Infiniti GroupRM deployment through dynamic, personalized pricing and greater operational efficiency.
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AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Generative AI Platforms | AI Development |
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2025 | 2025 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2012 | 2012 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2021 | 2021 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2023 | 2023 |
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Shopping Cart Management | eCommerce |
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2012 | 2012 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2021 | 2021 |
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Customer Engagement | CRM |
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2025 | 2025 |
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Marketing Analytics | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2015 | 2015 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Application Performance Management | ITSM |
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2016 | 2016 |
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IT Service Management | ITSM |
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2020 | 2020 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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AML, Fraud and Compliance | TRM |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Cloud Storage | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Volaris
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Volaris Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Volaris Technographics
Volaris is a Transportation organization based in Mexico,
with around 6889 employees and annual revenues of $2.51 billion.
Volaris operates a diverse technology stack with applications such as
Infiniti ExpenseOut, SAP SuccessFactors Employee Central and Infiniti GroupRM,
covering areas like Expense Management, Core HR and Revenue Cycle Management.
Volaris has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Infiniti Software and SAP.
Volaris recently adopted applications including
Verint Quality Bots in 2025, Verint Customer Engagement Platform in 2025 and DEUNA in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Volaris’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Volaris’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Volaris technographics profile,
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