List of Infiniti GroupRM Customers
Chennai, 600 006,
India
Since 2010, our global team of researchers has been studying Infiniti GroupRM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Infiniti GroupRM for Revenue Cycle Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Infiniti GroupRM for Revenue Cycle Management include: Southwest Airlines, a United States based Transportation organisation with 73463 employees and revenues of $26.09 billion, IndiGo, a India based Transportation organisation with 37200 employees and revenues of $8.20 billion, Volaris, a Mexico based Transportation organisation with 6889 employees and revenues of $2.51 billion and many others.
Contact us if you need a completed and verified list of companies using Infiniti GroupRM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Infiniti GroupRM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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IndiGo | Transportation | 37200 | $8.2B | India | Infiniti Software | Infiniti GroupRM | Revenue Cycle Management | 2025 | n/a |
In 2025, IndiGo implemented Infiniti GroupRM to modernize group booking and group revenue management workflows. Infiniti GroupRM is a Revenue Cycle Management application deployed to streamline group travel operations and to introduce AI driven dynamic pricing and faster response times.
The implementation focused on automating group booking orchestration and revenue lifecycle tasks, coupling a group booking module with group revenue management capabilities and an AI driven pricing engine to support dynamic fare adjustments. Infiniti GroupRM was integrated into IndiGo’s operational framework to operationalize automated workflows, generate passenger centric insights, and improve scalability during peak periods. The deployment scope emphasized India operations and aligned with commercial, revenue management, and bookings workflows.
Governance centered on embedding the new application into existing operational processes, enabling handoffs between group sales, revenue operations, and customer service teams while reducing manual effort through automation. Infiniti GroupRM provides structured revenue lifecycle controls, pricing orchestration, and analytics that inform group fare decisions and passenger centric reporting. According to the vendor and IndiGo press release, expected outcomes include reductions in manual effort, improved scalability during peak periods, and enhanced passenger centric insights.
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Southwest Airlines | Transportation | 73463 | $26.1B | United States | Infiniti Software | Infiniti GroupRM | Revenue Cycle Management | 2025 | n/a |
In 2025, Southwest Airlines implemented Infiniti GroupRM, deploying a Revenue Cycle Management application to automate group booking workflows in the United States. The program replaced manual email and spreadsheet based group processes with a self service group booking engine focused on group revenue management and payments.
The Infiniti GroupRM deployment implemented rule based approvals, dynamic quoting and automated payment reconciliation as core functional modules, with configuration of business rules for eligibility, pricing and approval thresholds to support group revenue management workflows. The implementation emphasized a self service booking engine for group sales that produces automated quotes, enforces approval workflows and reduces manual intervention in quote to booking cycles.
Operational scope covered US based group sales and revenue management teams, and extended into payments and finance workflows to reconcile bookings and receipts. Reconciliation and booking status automation created a single source of truth for group bookings and payment records, streamlining interactions between sales, revenue management and finance functions.
Governance shifted approval routing from ad hoc email chains and spreadsheets to rule based controls and automated workflows during rollout, and vendor case materials and press notices indicate booking turnaround times decreased from days to minutes. Infiniti GroupRM centralized quoting, approvals and payment reconciliation into a single Revenue Cycle Management capability for Southwest Airlines, simplifying group booking operations and controls.
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Volaris | Transportation | 6889 | $2.5B | Mexico | Infiniti Software | Infiniti GroupRM | Revenue Cycle Management | 2021 | n/a |
In 2021, Volaris implemented Infiniti GroupRM to automate group booking workflows and optimize group pricing as part of its Revenue Cycle Management initiatives in Mexico. The deployment focused on centralizing group reservations and pricing control within the airline's commercial and revenue management functions, aligning the application to the companys group sales and pricing workstreams.
Infiniti GroupRM was configured to support group booking lifecycle management, dynamic and personalized pricing, and pricing optimization for group fares. Functional capabilities implemented included automation of quote-to-book workflows, rules-based group pricing configuration, and inventory controls to standardize how group sales are processed and priced.
The public announcement did not disclose specific system integrations, the rollout scope emphasized operations in Mexico and targeted commercial, group sales, and revenue management teams. Operational coverage concentrated on the end-to-end group booking process, positioning Infiniti GroupRM as the system of record for group pricing decisions within the stated markets.
Governance changes accompanied the deployment to embed new pricing rules and approval workflows into existing revenue management practices, updating process ownership for group fare decisions. Volaris stated it expects improved revenue and customer loyalty from the Infiniti GroupRM deployment through dynamic, personalized pricing and greater operational efficiency.
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