Volex
Unit C1 Antura Bond Close,
Basingstoke, RG24 8PZ,
United Kingdom
Basingstoke, RG24 8PZ,
United Kingdom
44 12 5644-2570
Manufacturing
Volex Technographics
Volex Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Volex and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 14000 Volex employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Volex has purchased the following applications: Zoho SalesIQ for Chatbots and Conversational AI in 2020, Salesforce Marketing Cloud for Marketing Automation in 2021, DigitalOcean Droplets for Application Hosting and Computing Services in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Volex is running and its propensity to invest more and deepen its relationship with Zoho Corp. , Salesforce , DigitalOcean or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Volex revenues, which have grown to $1.22 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Volex intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Volex Tech Stack and Enterprise Applications
Volex AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoho Corp. | Legacy | Zoho SalesIQ | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Volex deployed Zoho SalesIQ on its website. The implementation centers on Chatbots and Conversational AI to capture visitor intent and support real-time customer engagement.
Zoho SalesIQ is configured as an on-site chat widget, combining automated chatbot flows with live chat consoles and visitor intelligence modules. The implementation included chatbot builder configurations, proactive messaging rules, lead capture forms, and session transfer workflows to human agents. The deployment leverages analytics and visitor tracking capabilities built into Zoho SalesIQ for conversational orchestration.
Operational scope covers web-facing sales inquiry handling and service triage, enabling sales teams and customer service personnel to engage prospects and customers via the website. The configuration maps conversational intents to routing and escalation patterns, aligning chat handling with sales qualification and service response processes. Volex Zoho SalesIQ Chatbots and Conversational AI supports business functions spanning sales, customer service, and digital engagement.
Governance introduced structured chat routing and handoff protocols, agent console usage guidelines, and monitoring of conversational activity to standardize response workflows. The implementation centralized web conversational touchpoints through Zoho SalesIQ, creating a single platform for on-site engagement and operationalizing chat as part of inbound customer interactions.
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Volex CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Marketing Cloud | Marketing Automation | CRM | n/a | 2021 | 2021 |
In 2021 Volex implemented Salesforce Marketing Cloud as its Marketing Automation solution on the corporate website. The deployment was scoped to the marketing and demand generation functions, with the Salesforce Marketing Cloud instance instrumented directly on the Volex website to capture subscriptions, behavioral signals, and to execute digital engagement workflows. This implementation establishes Volex Salesforce Marketing Cloud Marketing Automation as the primary digital engagement layer for web-driven campaign orchestration and customer journey control.
Configuration emphasized standard Marketing Automation capabilities such as email campaign management, journey orchestration, and web tracking to support site-based lead capture and nurture flows. Operational coverage centers on the corporate marketing organization and digital channels, with governance implemented around campaign approvals, content templates, and consent management to align on-site data capture with marketing execution. Integrations are focused on the website implementation and web data capture points, with campaign processes and content governance structured to operationalize the Marketing Automation platform.
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Volex IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DigitalOcean | Legacy | DigitalOcean Droplets | Application Hosting and Computing Services | IaaS | n/a | 2019 | 2019 |
In 2019, Volex deployed DigitalOcean Droplets for Application Hosting and Computing Services to support its corporate website. The implementation uses DigitalOcean Droplets as the compute platform that hosts public web content and associated application processes for the Volex site.
The technical approach centers on virtual server instances provisioned as web and application tiers, following common Application Hosting and Computing Services patterns such as instance snapshots and attached block storage for persistent data. Configuration and runtime packaging are organized at the OS or container level to isolate application services, while traffic management is handled using the platform capabilities typical of the category, including load distribution and IP provisioning.
Operational ownership is aligned to Volex IT and web operations, who manage provisioning through the DigitalOcean control plane and APIs, and operate DNS and certificate workflows to present the corporate site. This narrative positions Volex, DigitalOcean Droplets, Application Hosting and Computing Services as the hosting stack for corporate website hosting and web operations.
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Volex CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2013 | 2013 |
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IT Decision Makers and Key Stakeholders at Volex
| First Name | Last Name | Title | Function | Department | Phone | |
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IT Manager | Manager | IT | |
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Chief Financial Officer, Chief Legal Officer and Company Secretary | CXO | Legal | |
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Executive Chairman | CXO | Finance | |
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IT Director, Solution Delivery | Director | IT | |
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Shared Service Center Manager | Manager | Operations | |
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IT Director, Infrastructure and Operations | Director | IT | |
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Assistant Manager Finance & Costing | Manager | Finance | |
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HR Director | Director | HR | |
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HR Executive | CXO | HR | |
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European Finance Director | Director | Finance | |
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Apps Being Evaluated by Volex Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Volex IT executives and key decision makers. This section highlights Volex's latest recorded technology evaluations, including Access EasyPay (formerly Sage EasyPay) for Payroll on 2026-04-14, Lazada eCommerce for eCommerce on 2026-04-14, and Epicor ERP for ERP Financial on 2025-05-21. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Volex digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-04-14 | Volex | Evaluated | The Access Group | Access EasyPay (formerly Sage EasyPay) | Payroll | HCM |
| 2026-04-14 | Volex | Evaluated | Lazada | Lazada eCommerce | eCommerce | eCommerce |
| 2025-05-21 | Volex | Evaluated | Epicor | Epicor ERP | ERP Financial | ERP |
FAQ - APPS RUN THE WORLD Volex Technographics
Volex is a Manufacturing organization based in United Kingdom,
with around 14000 employees and annual revenues of $1.22 billion.
Volex operates a diverse technology stack with applications such as
Zoho SalesIQ, Salesforce Marketing Cloud and DigitalOcean Droplets,
covering areas like Chatbots and Conversational AI, Marketing Automation and Application Hosting and Computing Services.
Volex has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Zoho Corp., Salesforce and DigitalOcean.
Volex recently adopted applications including
Salesforce Marketing Cloud in 2021, Salesforce Sales Cloud in 2021 and Zoho SalesIQ in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Volex’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Volex’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Volex technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.