Beijing, 100102,
China
Volkswagen Financial Services (China) Technographics
Volkswagen Financial Services (China) Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Volkswagen Financial Services (China) and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1500 Volkswagen Financial Services (China) employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Volkswagen Financial Services (China) has purchased the following applications: Temenos T24 for Core Banking in 2009 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Volkswagen Financial Services (China) is running and its propensity to invest more and deepen its relationship with Temenos or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Volkswagen Financial Services (China) revenues, which have grown to $576.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Volkswagen Financial Services (China) intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Volkswagen Financial Services (China) Tech Stack and Enterprise Applications
Volkswagen Financial Services (China) ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Temenos | Legacy | Temenos T24 | Core Banking | ERP Services and Operations | n/a | 2009 | 2010 |
In 2009 Volkswagen Financial Services (China) implemented Temenos T24 as its Core Banking platform. The deployment targeted China operations and centralized customer account and service workflows across customer service, sales, financial leasing, and auto mortgage business functions.
Temenos T24 was used to record and update customer information and to manage inbound customer inquiries, enabling staff to respond to inquiries, promote new or additional services or products, and update customer records directly in the Temenos T24 system. Functional capabilities implemented focused on customer information management, case handling for financial issues, and application support for financial leasing and auto mortgage processes.
Operational governance assigned day-to-day ownership to customer service and financial leasing units, embedding Temenos T24 into sales support and servicing processes. The implementation emphasized inquiry resolution workflows and assessment of customer financial issues, assuring customer satisfaction through tracked case resolution within Temenos T24.
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IT Decision Makers and Key Stakeholders at Volkswagen Financial Services (China)
Apps Being Evaluated by Volkswagen Financial Services (China) Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||