Volkswagen Financial Services UK
1 Delaware Dr,
Milton Keynes, MK15 8HG,
United Kingdom
Milton Keynes, MK15 8HG,
United Kingdom
44 37 0010-2022
Insurance
Volkswagen Financial Services UK Technographics
Volkswagen Financial Services UK Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Volkswagen Financial Services UK and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1159 Volkswagen Financial Services UK employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Volkswagen Financial Services UK has purchased the following applications: SAP S/4 HANA for ERP Financial in 2015, SAP BW (Business Warehouse) for Data Warehouse in 2012, Microsoft Teams for Audio Video and Web Conferencing in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Volkswagen Financial Services UK is running and its propensity to invest more and deepen its relationship with SAP , Microsoft , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Volkswagen Financial Services UK revenues, which have grown to $3.66 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Volkswagen Financial Services UK intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Volkswagen Financial Services UK Tech Stack and Enterprise Applications
Volkswagen Financial Services UK ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP S/4 HANA | ERP Financial | ERP | n/a | 2015 | 2015 |
In 2015, Volkswagen Financial Services UK implemented SAP S/4 HANA as part of an ERP Financial program supporting its Financial Banking services. The engagement spanned January 2014 to October 2015 and focused on an SAP S/4 HANA upgrade combined with large scale data migration into the corporate BI environment.
The implementation emphasis was on upgrade validation and data consolidation, with migration of many data packages, SAP BW processes and applications into a new data warehouse. The project migrated a portfolio of BI reports and universes into the target environment and included phased decommissioning work to remove 14 existing Oracle databases as part of the data consolidation effort.
Integrations were explicitly aligned to the corporate BI stack, including SAP CMS, SAP BW BI, SAP BI and SAP CBP sources, with testing and cutover activities coordinated across VWFS UK business units. Operational coverage targeted the Financial Banking services lines and business unit consumers of BI reports, while a team of five testers executed performance and regression testing against the CMS and reporting layers.
Governance and quality assurance were formalized through a documented test approach and test phase plan, a requirements traceability matrix and a risk based matrix presented to stakeholders for approval. The program included negotiated test resourcing, test case review and signoff, weekly progress reporting and managed regression cycles, with explicit signoff gates to validate the SAP S/4 HANA upgrade and BI migration outcomes.
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Volkswagen Financial Services UK Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP BW (Business Warehouse) | Data Warehouse | Analytics and BI | n/a | 2012 | 2012 |
In 2012, Volkswagen Financial Services UK deployed SAP BW (Business Warehouse) as its Data Warehouse to centralize financial and operational reporting across the business. The implementation was positioned to enable automated flow of financial data from the front-end web system to downstream applications and to provide extract capabilities used by payroll and PEP processes for distribution to third party suppliers.
The SAP BW (Business Warehouse) implementation focused on standard Data Warehouse capabilities including data extraction and ETL pipelines, enterprise data modeling, and reporting layers to support finance, HR, risk and compliance, and customer services. Configuration work emphasized mapping business requirements to functional specifications, building data feeds and automation to remove manual handoffs, and provisioning feeds that supported on-line payments and contract lifecycle optimizations.
Integrations were explicitly instrumented between SAP BW and upstream systems and downstream consumers, with extraction routines delivering payroll and Politically Exposed Person data to third party suppliers and interfaces supporting the automatic transfer of financial data to CMS and other downstream applications. The program also supported interaction touchpoints related to payments channels, including linkage of IVR payment flows through Avaya Aura Experience Portal and CMS web services, and reuse of BW extracts to inform those operational processes.
Governance and rollout leveraged formal business analysis, release management and support practices, with business analysts documenting process models, capturing UAT requirements, and participating in incident and problem management for second and third line support. Deliverables cited include removal of manual processes, reduced errors in financial data flows, enhanced customer payment experiences through on-line and telephone payment capabilities, and streamlined contract lifecycle and repossession data handling.
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Volkswagen Financial Services UK Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Teams | Audio Video and Web Conferencing | Collaboration | n/a | 2018 | 2019 |
In 2018, Volkswagen Financial Services UK implemented Microsoft Teams in an Audio Video and Web Conferencing deployment. The Microsoft Teams rollout was provisioned into the firm’s Citrix desktop virtualization environment and supported Microsoft Windows 10 endpoints alongside HP, Toshiba and Dell laptops used by staff. The deployment operated alongside Microsoft Outlook 2010 and 2016 and coexisted with Skype for Business in day to day collaboration workflows.
Configuration and operational delivery focused on client management, meetings and presence capabilities typical of Audio Video and Web Conferencing systems, with documented activities including re-imaging laptops to Windows 10 for rollout and desktop troubleshooting. Support tasks recorded by 2nd line Desktop Support analysts included printer hardware fault resolution, reconfiguration of mobile phones and iPads via mobile device management, and in-person and remote assistance for end users.
Integrations and operational coverage reflected practical touchpoints with Microsoft Outlook, Skype for Business coexistence, Citrix delivery of desktop sessions, and operational interaction with Avaya telephony and external third party suppliers for networking and hardware issues. Governance and workflow changes were handled through a 2nd line support model that provided escalation handling, led project work for endpoint rollouts, and delivered direct support to executive stakeholders including the CEO, COO and CFO within the United Kingdom.
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Volkswagen Financial Services UK Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Asset Management | Content Management |
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2013 | 2014 |
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Digital Asset Management | Content Management |
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2020 | 2020 |
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Web Content Management | Content Management |
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2019 | 2019 |
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Volkswagen Financial Services UK CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2018 | 2019 |
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Customer Engagement | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2019 | 2019 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2018 | 2019 |
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Tag Management | CRM |
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2020 | 2020 |
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Volkswagen Financial Services UK PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2016 | 2016 |
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Volkswagen Financial Services UK IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Volkswagen Financial Services UK Professional Services
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Professional Services | Professional Services |
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2015 | 2016 |
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IT Decision Makers and Key Stakeholders at Volkswagen Financial Services UK
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Senior IT Project Manager | Manager | IT | |
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Project Manager - Business Transformation | Manager | Finance | |
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Head of IT Services | Director | IT | |
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Chief Information Officer | CXO | IT | |
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Business Intelligence and Analytics manager | Manager | IT | |
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Head of HR Services | Director | HR | |
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Chief Digital Officer (CDO) | CXO | IT | |
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Head of Customer Engagement | Director | Customer Service | |
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Customer Resolutions Executive | CXO | Customer Service | |
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Head of IT Governance, Information Technology | Director | IT | |
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Customer Resolutions Team Manager | Manager | Customer Service | |
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Salesforce Admin | Manager | IT | |
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Apps Being Evaluated by Volkswagen Financial Services UK Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Volkswagen Financial Services UK IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Volkswagen Financial Services UK digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Volkswagen Financial Services UK Technographics
Volkswagen Financial Services UK is a Insurance organization based in United Kingdom,
with around 1159 employees and annual revenues of $3.66 billion.
Volkswagen Financial Services UK operates a diverse technology stack with applications such as
SAP S/4 HANA, SAP BW (Business Warehouse) and Microsoft Teams,
covering areas like ERP Financial, Data Warehouse and Audio Video and Web Conferencing.
Volkswagen Financial Services UK has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP and Microsoft.
Volkswagen Financial Services UK recently adopted applications including
Adobe Experience Manager in 2020, Thunderhead ONE Engagement Hub in 2020 and Adobe Experience Cloud in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Volkswagen Financial Services UK’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Volkswagen Financial Services UK’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Volkswagen Financial Services UK technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.