VR Group Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by VR Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 7765 VR Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that VR Group has purchased the following applications: Webropol Analytics for Analytics and BI in 2018, Webropol Case Management for Case Management in 2018, Cloudflare CDN for Content Delivery Network in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems VR Group is running and its propensity to invest more and deepen its relationship with Webropol , Cloudflare , Snowflake or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing VR Group revenues, which have grown to $1.11 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for VR Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Webropol | Legacy | Webropol Analytics | Analytics and BI | Analytics and BI | n/a | 2018 | 2018 | In 2018, VR Group deployed Webropol Analytics to collect customer and staff feedback across Finland. The implementation targeted Finland CX and HR operations and was oriented around operational feedback collection from passenger and employee channels to support real-time interactions and customer experience improvements. Webropol Analytics was configured to centralize survey collection, feedback analytics, and reporting dashboards, using Analytics and BI workflows to surface operational insights and near real-time interaction signals. The implementation emphasized survey instrumentation, automated survey-to-report pipelines, and dashboarding for recurring feedback cycles to inform frontline and support teams. Surveys were integrated with marketing and reporting systems to route feedback into existing marketing workflows and corporate reporting, creating a linked feedback-to-reporting path that served customer experience, HR, and marketing functions. Governance focused on operational feedback use cases and centralized reporting ownership to enable consistent CX and staff feedback handling across sites in Finland, with the stated objective of improving real-time interactions and customer experience. | |
 |
|
|
Data Warehouse | Analytics and BI |
|
2020 | 2020 |
|
|
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Webropol | Legacy | Webropol Case Management | Case Management | ERP Services and Operations | n/a | 2018 | 2018 | In 2018, VR Group implemented Webropol Case Management to centralize capture of customer and staff feedback across Finland. The deployment used Webropol Case Management in the Case Management category to route survey responses into structured case records and to support both continuous and ad-hoc feedback processes that feed enterprise decisioning. Implementation emphasized survey intake mapped to case creation workflows, translating responses into ticket records and operational tasks. VR Group configured routing rules, prioritization logic, automated case status transitions, and reporting dashboards to manage the feedback lifecycle and enable operational follow up. The Webropol Case Management instance was integrated with marketing and reporting systems to enable downstream analytics and campaign level follow up, supporting Customer Experience teams and internal staff feedback programs. Operational coverage was Finland centric, instrumenting customer touchpoints and internal channels to ensure feedback reached the appropriate business functions. Governance centered on centralized case handling with defined escalation paths and role based ownership, aligning survey-driven cases with existing CX workflows and reporting cadences. The configuration and process changes were intended to improve Customer Experience and institutionalize continuous and ad-hoc feedback loops while preserving structured reporting and auditability. |
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Cloudflare | Legacy | Cloudflare CDN | Content Delivery Network | IaaS | n/a | 2022 | 2022 |
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
|
|
|
|
Tag Management | CRM |
|
2020 | 2020 |
|
|
TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
|
|
|
|
Treasury Management | TRM |
|
2012 | 2012 |
|
|
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||