Greenwich, 6830, CT,
United States
Berkley Insurance Technographics
Berkley Insurance Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Berkley Insurance and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 8606 Berkley Insurance employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Berkley Insurance has purchased the following applications: Workday Financial Management for ERP Financial in 2017, iCIMS Recruit Applicant Tracking System for Applicant Tracking System in 2016, Bottomline Legal-X for Legal Time and Billing in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Berkley Insurance is running and its propensity to invest more and deepen its relationship with Workday , iCIMS , Culture Amp or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Berkley Insurance revenues, which have grown to $13.69 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Berkley Insurance intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Berkley Insurance Tech Stack and Enterprise Applications
Berkley Insurance ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Oracle PeopleSoft ERP | Workday Financial Management | ERP Financial | ERP | n/a | 2017 | 2017 |
In 2017, Berkley Insurance implemented Workday Financial Management. Workday Financial Management, an ERP Financial application, replaced Oracle PeopleSoft ERP as the companys core financial suite and was positioned to centralize finance and accounting transaction processing.
The deployment of Workday Financial Management emphasized standard ERP Financial capabilities, including general ledger, accounts payable, accounts receivable, procurement and fixed asset accounting, along with financial reporting and configurable approval workflows. Configuration work aligned the application to multi‑entity insurance accounting patterns and subsidiary level reporting, and the project included configuration of security roles, financial controls and audit trails consistent with enterprise accounting governance.
Operational coverage extended across finance, accounting, payroll coordination and HR related financial feeds, with explicit integration into existing Workday HR processes used for benefits administration, onboarding and employee data. Workday Financial Management was used to produce finance and accounting reports that drew on HR maintained personnel and payroll change events, and day to day operations referenced coordinated handoffs to the Sr. Payroll Administrator for payroll related transactions.
Governance and rollout included cross functional training and ongoing user support practices, leveraging HR staff who provided Workday technical support, benefits enrollment assistance and audit support. The program emphasized documented workflows for hire to payroll and benefits invoicing data, and instituted role based access and reporting procedures to support finance and HR reconciliation and auditability.
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Berkley Insurance HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| iCIMS | Legacy | iCIMS Recruit Applicant Tracking System | Applicant Tracking System | HCM | n/a | 2016 | 2016 |
In 2016 Berkley Insurance implemented iCIMS Recruit Applicant Tracking System as the primary talent acquisition platform for its public careers site. The deployment centers on iCIMS Recruit Applicant Tracking System integrated directly with the careers.berkley.com presence, providing web-based job posting, candidate intake, and candidate profile management within a cloud-hosted recruitment workflow.
Operational coverage focuses on Human Resources and Talent Acquisition teams, where iCIMS Recruit is used for requisition management, applicant tracking across the candidate lifecycle, configurable hiring workflows, and candidate communication automation. Governance and process restructuring accompanied the deployment, standardizing approval gates and hiring stage workflows and centralizing requisition and applicant records to the iCIMS Recruit platform for consistent hiring governance across the organization.
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Benefits Administration | HCM |
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2015 | 2015 |
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Core HR | HCM |
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2015 | 2015 |
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Employee Experience | HCM |
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2016 | 2016 |
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Learning and Development | HCM |
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2019 | 2019 |
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Learning and Development | HCM |
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2022 | 2022 |
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Payroll | HCM |
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2017 | 2017 |
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Talent Management | HCM |
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2015 | 2015 |
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Time and Attendance | HCM |
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2008 | 2008 |
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Time and Attendance | HCM |
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2017 | 2017 |
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Berkley Insurance ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Bottomline Technologies | Legacy | Bottomline Legal-X | Legal Time and Billing | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019, Berkley Insurance implemented Bottomline Legal-X as its Legal Time and Billing solution. Bottomline Legal-X is deployed on a public-facing site at https://berkleyaviation.legalexchange.com and is used to capture time and billing workflows for Berkley Aviation legal matters.
The Bottomline Legal-X implementation covers standard Legal Time and Billing capabilities including time capture, expense tracking, matter-level ledgers, rate and fee schedule management, and invoice generation. The deployment exposes a web portal for matter intake and electronic invoice delivery, and it consolidates billing artifacts into matter-centric records to support attorney and external counsel billing processes.
Operational scope is concentrated on legal and claims billing functions within Berkley, with particular coverage for the aviation business unit visible on the legalexchange subdomain. Configuration and governance emphasize matter-centric accounting, role-based access for internal attorneys and finance users, and standardized billing rules and approval workflows to centralize invoice production and controls.
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Berkley Insurance Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Berkley Insurance Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2018 | 2018 |
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Digital Signing | Content Management |
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2022 | 2022 |
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Web Content Management | Content Management |
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2020 | 2020 |
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Berkley Insurance CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2019 | 2019 |
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Data Management Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Berkley Insurance ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2017 | 2017 |
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Berkley Insurance IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Berkley Insurance CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Berkley Insurance
Apps Being Evaluated by Berkley Insurance Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2025-10-15 | Berkley Insurance | Evaluated | Dassault Systemes | Dassault 3DEXPERIENCE Platform | Product Lifecycle Management, Additive Manufacturing | PLM and Engineering |
| 2024-07-24 | Berkley Insurance | Evaluated | HireRight | HireRight Employment Background Checks | BackGround Screening | HCM |