Waffle House, Inc.
7044 Jimmy Carter Blvd,
Norcross, 30092, GA,
United States
Norcross, 30092, GA,
United States
1 770-449-1138
Retail
Waffle House, Inc. Technographics
Waffle House, Inc. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Waffle House, Inc. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 40000 Waffle House, Inc. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Waffle House, Inc. has purchased the following applications: Oracle JD Edwards EnterpriseOne Accounts Payable for AP Automation in 2018, In-House ATS for Applicant Tracking System in 2015, Oracle MICROS Simphony Cloud for Point Of Sale in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Waffle House, Inc. is running and its propensity to invest more and deepen its relationship with Oracle , In-House Applications , Equifax or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Waffle House, Inc. revenues, which have grown to $1.34 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Waffle House, Inc. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Waffle House, Inc. Tech Stack and Enterprise Applications
Waffle House, Inc. ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle JD Edwards EnterpriseOne Accounts Payable | AP Automation | ERP | n/a | 2018 | 2018 |
In 2018 Waffle House, Inc. implemented Oracle JD Edwards EnterpriseOne Accounts Payable to centralize AP Automation within its finance organization. The deployment positioned Oracle JD Edwards EnterpriseOne Accounts Payable as the primary system for invoice intake, vendor account maintenance, payment processing, and expense report handling across corporate finance teams. The program was operated by accounts payable specialists who maintained payment records, processed check requests and expense reports, and managed vendor inquiries.
The implementation concentrated on functional modules typical for AP Automation, including invoice review and coding, accounts payable data entry, monthly reconciliation workflows, credit card bill auditing, and check stop‑payment and purchase order amendment handling. Oracle JD Edwards EnterpriseOne Accounts Payable was configured to support accurate vendor invoice processing, dispute resolution workflows, and transaction audit trails. Operational tasks documented in the deployment included processing and reconciling invoices, maintaining a large number of vendor accounts in compliance with company policies, and issuing adjustments to payments and purchase orders.
Operational use included hands on data entry in JD Edwards on AS400 infrastructure as part of day to day AP operations. Governance centered on finance and accounting controls for invoice coding, monthly reconciliations, and vendor account maintenance, with accounts payable specialists executing standard operating procedures for audits and vendor communications. The narrative reflects a structured AP Automation adoption at Waffle House, Inc. using Oracle JD Edwards EnterpriseOne Accounts Payable to standardize invoice to payment processes.
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ERP Financial | ERP |
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2018 | 2018 |
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Payment Processing | ERP |
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2023 | 2023 |
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Waffle House, Inc. HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| In-House Applications | Legacy | In-House ATS | Applicant Tracking System | HCM | n/a | 2015 | 2015 |
In 2015 Waffle House, Inc. implemented an In-House ATS, an Applicant Tracking System developed and operated internally to centralize candidate intake and hiring workflows. The In-House ATS served as the primary tool for capturing applicant data and managing the candidate lifecycle across corporate recruiting and HR functions.
The implementation included standard Applicant Tracking System capabilities such as requisition management, candidate profiles and resume parsing, interview scheduling, offer management, configurable candidate workflows, role based access controls, and onboarding handoffs. Configuration emphasized automated workflow orchestration and data validation to support hiring consistency and HR downstream processes.
The In-House ATS was integrated with a custom HRIS system to process applicant and employee information, enabling automated transfer of hire data and status updates into employee records. Integration architecture relied on internal application interfaces and scheduled data feeds to synchronize candidate-to-employee transitions and maintain a single source of truth for personnel data.
Governance centered on centralized administration by corporate HR, with delegated hiring permissions for recruiting and store level managers, audit logging for compliance, and standardized workflow templates to enforce hiring policies. The deployment positioned the In-House ATS as the operational control point for recruiting and the upstream source of truth for the company HRIS.
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HR Compliance | HCM |
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2016 | 2016 |
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Workforce Management | HCM |
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2013 | 2013 |
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Waffle House, Inc. ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle MICROS Simphony Cloud | Point Of Sale | ERP Services and Operations | n/a | 2023 | 2023 |
In 2023, Waffle House, Inc. deployed Oracle MICROS Simphony Cloud as its Point Of Sale platform across the United States. The rollout delivered a single, modern restaurant platform to manage operations and data from corporate down to each individual location, and the deployment was completed system wide within three months ahead of the busy summer period.
Oracle MICROS Simphony Cloud Point Of Sale was configured to centralize sales and operational data, standardize menu and order workflows, and provide location level visibility for restaurant performance. Payment acceptance was implemented using Oracle Payment Cloud Service to enable contactless options, and the configuration emphasized consolidated reporting, terminal provisioning, and standardized transaction handling.
The implementation integrated Oracle MICROS Simphony Cloud with Oracle Payment Cloud Service, enabling customers to use debit and credit cards, Apple Pay, Google Pay, and Samsung Pay across all locations in the US. Front of house order capture workflows were retained, allowing servers to continue using classic yellow ticket books while payments and tipping moved to digital channels, creating a unified transaction stream for corporate reporting and reconciliation.
Governance was centralized under corporate platform management to enforce consistent POS configuration, streamline terminal rollouts, and consolidate payment reconciliation processes. Waffle House reported a positive response from restaurant operations and customers after the system wide rollout, and the use of Oracle Payment Cloud Service provided transparent, fixed fee rate pricing with no monthly minimums, reducing exposure to unpredictable processing costs while preserving the brand dining experience.
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Waffle House, Inc. CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Waffle House, Inc. PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2021 | 2021 |
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Waffle House, Inc. IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2002 | 2002 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Waffle House, Inc.
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Apps Being Evaluated by Waffle House, Inc. Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Waffle House, Inc. IT executives and key decision makers. This section highlights Waffle House, Inc.'s latest recorded technology evaluations, including IBM AS/400 for ERP Financial on 2024-06-28. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Waffle House, Inc. digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Waffle House, Inc. Technographics
Waffle House, Inc. is a Retail organization based in United States,
with around 40000 employees and annual revenues of $1.34 billion.
Waffle House, Inc. operates a diverse technology stack with applications such as
Oracle JD Edwards EnterpriseOne Accounts Payable, In-House ATS and Oracle MICROS Simphony Cloud,
covering areas like AP Automation, Applicant Tracking System and Point Of Sale.
Waffle House, Inc. has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle and In-House Applications.
Waffle House, Inc. recently adopted applications including
Oracle Payment Cloud Service in 2023, Oracle MICROS Simphony Cloud in 2023 and Salesforce Sales Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Waffle House, Inc.’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Waffle House, Inc.’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Waffle House, Inc. technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.