Walgreens
108 Wilmot Road,
Deerfield, 60015, IL,
United States
Deerfield, 60015, IL,
United States
1 847-315-3700
Retail
Walgreens Technographics
Walgreens Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Walgreens and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 206000 Walgreens employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Walgreens has purchased the following applications: SAP S/4 HANA for ERP Financial in 2019, Infinite BrassRing ( Formerly IBM Kenexa BrassRing ) for Applicant Tracking System in 2017, IBM Tririga Real Estate Management for Facility Management in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Walgreens is running and its propensity to invest more and deepen its relationship with SAP , Infinite Computer Solutions , Conduent or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Walgreens revenues, which have grown to $139.08 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Walgreens intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Walgreens Tech Stack and Enterprise Applications
Walgreens ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP S/4 HANA | ERP Financial | ERP Financial Management | n/a | 2019 | 2020 |
In 2019, Walgreens implemented SAP S/4 HANA for ERP Financial as part of a coordinated finance modernization effort. The SAP S/4 HANA deployment was scoped under an $80M plus ERP Finance Transformation Program within a broader approximately $500M Retail Transformation Program, with IT Finance & Accounting leading a multi-year roadmap and justification for SAP S/4 Finance 2.0 on HANA.
The implementation configured SAP S/4 Finance 2.0 on HANA as the central finance platform and went live with a single SAP general ledger book of record integrated with BlackLine. Core functional modules brought into production included SAP accounts payable processing handling high invoice volumes reported at 36.4 million invoices per year, SAP accounts receivable, asset accounting with three million assets loaded, SAP Project Systems, and Ariba for indirect spend.
Architecture and integrations reflected heavy co-existence with non-SAP environments until stores and pharmacy systems were fully integrated, preserving interoperability with Oracle ERP components, Lawson accounts payable elements, custom applications, and SaaS applications such as BlackLine and Ariba. The deployment bridged purchasing and indirect spend workflows into Ariba while consolidating central finance and accounting functions on SAP S/4 HANA.
Governance emphasized reorganizing the IT Financial & Accounting Systems organization to support ongoing releases, retaining a heritage landscape of non-SAP systems during phased rollout, and executing a sunset plan targeting more than 70 applications over time. Implementation oversight focused on standardizing finance processes, simplifying the technology footprint, and managing phased coexistence until full store and pharmacy integration was completed.
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Expense Management | ERP Financial Management |
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2011 | 2011 |
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Walgreens HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infinite Computer Solutions | Legacy | Infinite BrassRing ( Formerly IBM Kenexa BrassRing ) | Applicant Tracking System | HCM | n/a | 2017 | 2017 |
In 2017, Walgreens implemented Infinite BrassRing ( Formerly IBM Kenexa BrassRing ) as its Applicant Tracking System. The Infinite BrassRing Applicant Tracking System is deployed as the customer-facing careers portal accessible via sjobs.brassring.com and linked from walgreens.com, providing external candidate application intake and public job requisition posting under the Infinite Computer Solutions offering.
The implementation centers on Applicant Tracking System capabilities common to the category, including job requisition management, branded career site integration, candidate profile and resume intake, candidate search and screening queues, and recruiter workflow orchestration. Operational ownership is within talent acquisition and recruiting functions, with configured role-based access and approval workflows to manage applicant routing and requisition approvals through the career site integration.
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Benefits Administration | HCM |
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2013 | 2013 |
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Candidate Relationship Management | HCM |
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2018 | 2018 |
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Core HR | HCM |
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2018 | 2019 |
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HR Compliance | HCM |
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2017 | 2017 |
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Learning and Development | HCM |
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2015 | 2015 |
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Payroll | HCM |
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2017 | 2017 |
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Payroll | HCM |
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2017 | 2017 |
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Performance and Goal Management | HCM |
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2015 | 2015 |
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Recruiting Chatbot | HCM |
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2022 | 2022 |
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Recruiting | HCM |
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2018 | 2018 |
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Recruiting, Employee Experience | HCM |
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2022 | 2022 |
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Time and Attendance | HCM |
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2017 | 2017 |
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Workforce Management | HCM |
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2017 | 2017 |
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Workforce Scheduling | HCM |
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2017 | 2017 |
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Walgreens ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IBM | Legacy | IBM Tririga Real Estate Management | Facility Management | ERP Services and Operations | n/a | 2014 | 2014 |
In 2014, Walgreens implemented IBM Tririga Real Estate Management. The IBM Tririga Real Estate Management deployment addressed Facility Management needs by centralizing real estate and lease data into a single system of record for Walgreens real estate operations.
The implementation emphasized database development and management within IBM Tririga Real Estate Management, with functional configurations aligned to Lease Administration, Lease Accounting, and Real Estate Law workflows. Core real estate portfolio management capabilities were instrumented to support contract and document repositories, lease abstracting processes, and financial obligation tracking consistent with lease lifecycle management.
Operational coverage included business functions in Real Estate Law, Lease Administration, Lease Accounting, and broader Real Estate teams, consolidating transactional and legal lease information into the Tririga environment. The deployment supported standardized data structures and role-based access to ensure legal, accounting, and real estate stakeholders could operate from a unified dataset.
Governance work focused on establishing centralized database governance, standardized lease administration processes, and defined workflows for contract review and lease accounting recordkeeping. The narrative centers on system architecture for a centralized Facility Management solution using IBM Tririga Real Estate Management to align legal, accounting, and real estate operational processes.
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Lease Management | ERP Services and Operations |
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2019 | 2019 |
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Legal Practice Management | ERP Services and Operations |
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2015 | 2015 |
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Mailing System | ERP Services and Operations |
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2010 | 2010 |
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Pharmacy Management | ERP Services and Operations |
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2017 | 2017 |
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Retail Management | ERP Services and Operations |
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2019 | 2020 |
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Walgreens AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Generative AI Platforms | AI Development |
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2025 | 2025 |
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Generative AI Platforms | AI Development |
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2025 | 2025 |
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Walgreens AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2016 | 2016 |
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Walgreens Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2014 | 2018 |
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Analytics and BI | Analytics and BI |
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2011 | 2011 |
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Analytics and BI | Analytics and BI |
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2020 | 2020 |
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Analytics and BI | Analytics and BI |
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2025 | 2025 |
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Analytics and BI | Analytics and BI |
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2018 | 2018 |
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Analytics and BI | Analytics and BI |
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2017 | 2018 |
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Data Warehouse | Analytics and BI |
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2020 | 2020 |
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Data Warehouse | Analytics and BI |
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2019 | 2020 |
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Data Warehouse | Analytics and BI |
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2019 | 2020 |
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Walgreens Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Blockchain Platform | Blockchain |
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2021 | 2021 |
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Walgreens Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Walgreens Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Walgreens eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2020 | 2020 |
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Shipping Management | eCommerce |
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2021 | 2021 |
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Walgreens SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Demand Forecasting and Planning | SCM |
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2017 | 2017 |
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Inventory Management | SCM |
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2019 | 2020 |
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Inventory Management | SCM |
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2017 | 2017 |
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Order Management | SCM |
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2023 | 2023 |
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Order Management | SCM |
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2021 | 2022 |
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Real-Time Transportation Visibility | SCM |
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2020 | 2020 |
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Real-Time Transportation Visibility | SCM |
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2024 | 2025 |
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Supply Chain Management | SCM |
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2019 | 2020 |
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Walgreens CRM
Walgreens ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2021 | 2021 |
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Application Performance Management | ITSM |
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2010 | 2010 |
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Application Performance Management | ITSM |
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2020 | 2020 |
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Walgreens Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Procure to Pay | Procurement |
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2016 | 2016 |
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Procurement | Procurement |
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2016 | 2016 |
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Supplier Relationship Management | Procurement |
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2016 | 2016 |
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Walgreens TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2019 | 2020 |
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Treasury Management | TRM |
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2022 | 2022 |
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Walgreens PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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API Management | PaaS |
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2013 | 2013 |
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Apps Development | PaaS |
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2015 | 2015 |
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Apps Development | PaaS |
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2021 | 2021 |
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Operating System (OS) | PaaS |
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1990 | 1990 |
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Robotic Process Automation | PaaS |
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2019 | 2019 |
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Walgreens IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Cloud Storage | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Data Warehouse Appliance | IaaS |
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2011 | 2011 |
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Database Management | IaaS |
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2016 | 2016 |
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Database Management | IaaS |
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2020 | 2020 |
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Servers, Storage and Networking | IaaS |
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2015 | 2015 |
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Walgreens CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Data Loss Prevention | CyberSecurity |
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2014 | 2014 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Vulnerability Management | CyberSecurity |
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2018 | 2018 |
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Walgreens Internet of Things
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IoT Platform | Internet of Things |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Walgreens
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Walgreens Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Walgreens IT executives and key decision makers. This section highlights Walgreens's latest recorded technology evaluations, including Chainlink Platform for Blockchain Platform on 2026-03-05, Alight Worklife for Employee Experience on 2026-01-09, and Genetec Security Center for Video Surveillance System on 2025-12-08. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Walgreens digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Walgreens Technographics
Walgreens is a Retail organization based in United States,
with around 206000 employees and annual revenues of $139.08 billion.
Walgreens operates a diverse technology stack with applications such as
SAP S/4 HANA, Infinite BrassRing ( Formerly IBM Kenexa BrassRing ) and IBM Tririga Real Estate Management,
covering areas like ERP Financial, Applicant Tracking System and Facility Management.
Walgreens has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, Infinite Computer Solutions and IBM.
Walgreens recently adopted applications including
Palantir AIP Platform in 2025, Kyvos Dialogs in 2025 and Palantir Foundry in 2025,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Walgreens’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Walgreens’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Walgreens technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.