List of NAVEX EthicsPoint Incident Management Customers
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Since 2010, our global team of researchers has been studying NAVEX EthicsPoint Incident Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased NAVEX EthicsPoint Incident Management for Whistleblowing Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using NAVEX EthicsPoint Incident Management for Whistleblowing Management include: Walgreens Boots Alliance, a United States based Retail organisation with 312000 employees and revenues of $147.70 billion, General Dynamics, a United States based Aerospace and Defense organisation with 110000 employees and revenues of $47.72 billion, Stryker, a United States based Healthcare organisation with 53000 employees and revenues of $22.60 billion, Occidental Petroleum Corporation, a United States based Oil, Gas and Chemicals organisation with 10412 employees and revenues of $21.59 billion, Nordstrom, a United States based Retail organisation with 55000 employees and revenues of $14.69 billion and many others.
Contact us if you need a completed and verified list of companies using NAVEX EthicsPoint Incident Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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ABM Industries | Professional Services | 117000 | $8.4B | United States | NAVEX Global | NAVEX EthicsPoint Incident Management | Whistleblowing Management | 2015 | n/a |
In 2015, ABM Industries implemented NAVEX EthicsPoint Incident Management as its centralized incident intake and case management application. NAVEX EthicsPoint Incident Management is used to capture whistleblower reports and to maintain intake records, investigation notes, supporting documents, and final reports, aligning the deployment with Whistleblowing Management use cases within the Employee Relations function.
The NAVEX EthicsPoint Incident Management configuration at ABM emphasizes structured case management workflows, including intake logging, investigation tracking, evidence attachment, and closure documentation. The system is used to record investigation notes and evidence of action taken, and it operates as ABM's case management system for incident documentation and final reporting.
Operationally the application is embedded within HR and Employee Relations, with documented use by Employee Relations specialists in Chicago and integration into routine interactions with branch leaders and union counterparts. The Legal Department leverages case records from NAVEX EthicsPoint Incident Management to support responses to EEOC and state and city civil rights commission charges, while Employee Relations staff use the system to ensure grievances are processed in a timely manner.
Governance and process controls reflect HR policy administration and compliance requirements, the application being the authoritative repository for investigative records used to interpret and administer policies. NAVEX EthicsPoint Incident Management supports ABM Industries in meeting federal and state regulatory obligations and in standardizing intake, investigation, and documentation workflows across Employee Relations and related legal review processes.
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Advance Auto Parts | Retail | 40000 | $11.3B | United States | NAVEX Global | NAVEX EthicsPoint Incident Management | Whistleblowing Management | 2021 | n/a |
In 2021, Advance Auto Parts implemented NAVEX EthicsPoint Incident Management as its Whistleblowing Management application. The deployment established a centralized reporting hotline and case management capability to support the company’s Legal and Corporate Compliance organization, with operational administration tied to a Remote Compliance Specialist based in Raleigh, North Carolina.
NAVEX EthicsPoint Incident Management was configured to handle hotline intake, allegation intake triage, case management, investigation tracking, and generation of investigation and allegation metrics for periodic management reporting. The implementation incorporated data analytics and visualization workflows, with stated use of tools such as Power BI for dashboarding and metric analysis, and included monitoring workflows to confirm timely completion of mitigation plans.
Operational coverage emphasized close alignment with Human Resources and other business stakeholders to ensure investigations met company standards, and supported risk areas including anti bribery and corruption, conflicts of interest, data privacy, employment, and third party risk. The system supported cross functional collaboration across business areas and provided the Compliance Director and senior legal leadership with structured reporting for oversight.
Governance and process configuration centered on confidentiality controls, case workflow orchestration, and metrics driven program monitoring, with duties assigned to the Compliance Director and day to day administration by the Remote Compliance Specialist role. NAVEX EthicsPoint Incident Management was used to standardize incident intake, enable consistent investigation documentation, and institutionalize periodic reporting and training support within Advance Auto Parts’ Corporate Compliance program.
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Alstom Signalling UK | Manufacturing | 6000 | $1.8B | United Kingdom | NAVEX Global | NAVEX EthicsPoint Incident Management | Whistleblowing Management | 2016 | n/a |
In 2016, Alstom Signalling UK implemented NAVEX EthicsPoint Incident Management. The deployment is part of the Alstom Integrity Programme and aligns with the Code of Ethics, which was reviewed and updated in February 2016, and with the Alert Procedure that prescribes reporting rules and practical tools for employees and partners. The Alert Procedure leverages multiple reporting channels including a secure website at www.alstom.ethicspoint.com and a toll free hotline, both reachable 24 hours a day, seven days a week, 365 days a year.
NAVEX EthicsPoint Incident Management is used to provide Whistleblowing Management capabilities for incident intake and structured case management, supporting anonymous and identified reporting and multilingual access consistent with the Code of Ethics availability. The implementation covers all employees and third parties in relationship with Alstom Signalling UK and is operated by compliance, HR and legal functions under the Alert Procedure governance model. Configuration emphasis included secure channel provisioning, role based access controls and workflowed investigation handoffs to align incident intake and escalation with applicable legislation and company policy.
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Danaher UK | Manufacturing | 3500 | $1.3B | United Kingdom | NAVEX Global | NAVEX EthicsPoint Incident Management | Whistleblowing Management | 2017 | n/a |
In 2017, Danaher UK implemented NAVEX EthicsPoint Incident Management as its Whistleblowing Management application to provide a confidential reporting channel aligned with the company Code of Conduct. The deployment was positioned as a third party hosted hotline and intake service, with EthicsPoint capturing reports and conveying them to Danaher UK on a confidential and anonymous basis when requested by reporters.
NAVEX EthicsPoint Incident Management was configured to support multiple report types, including suspected policy violations, requests for guidance on procedures, and positive suggestions or stories. The implementation emphasized secure incident intake, anonymous reporting capability, and structured case creation for each report, reflecting standard Whistleblowing Management workflows such as guided intake, evidence capture, and case assignment.
Operational coverage targeted Danaher UK associates across the organization, with primary business functions impacted including compliance, human resources, and legal for case review and follow up. The system architecture relied on the NAVEX EthicsPoint hosted service for intake and confidential transmission of reporter information, without documented on premise components in the source reference.
Governance and process controls were formalized around the Code of Conduct and an anti retaliation policy, with an explicit guarantee that reports will be heard and handled in confidence. Case handling workflows routed submissions to appropriate management and compliance owners for review, preserving reporter anonymity where chosen and embedding assurance language to encourage reporting.
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General Dynamics | Aerospace and Defense | 110000 | $47.7B | United States | NAVEX Global | NAVEX EthicsPoint Incident Management | Whistleblowing Management | 2016 | n/a |
In 2016, General Dynamics implemented NAVEX EthicsPoint Incident Management as its whistleblowing intake channel. The deployment uses NAVEX EthicsPoint Incident Management as the company's Whistleblowing Management solution and is instrumented on their website to capture ethics and compliance reports from employees and external reporters.
The implementation centers on core Whistleblowing Management capabilities, including web-based incident intake, anonymous and confidential reporting options, structured case management, workflow routing for triage, and investigation tracking. NAVEX EthicsPoint Incident Management is configured to support standardized evidence capture, investigator notes, and status tracking consistent with enterprise compliance workflows.
The public-facing instance is hosted on the company website to enable broad access for employees, contractors, and third parties, and it funnels reports into centralized compliance operations. While no third-party integrators or specific system-to-system integrations are listed in public materials, the architecture aligns with a model where web intake is the primary entry point into an internal case management queue.
Governance for the deployment emphasizes centralized intake and case ownership by corporate ethics and compliance teams, with workflow routing to investigation owners and confidentiality controls for reporter protection. The configuration supports auditability and structured escalation paths to ensure compliant handling of reported incidents.
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Retail | 55000 | $14.7B | United States | NAVEX Global | NAVEX EthicsPoint Incident Management | Whistleblowing Management | 2015 | n/a |
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Oil, Gas and Chemicals | 10412 | $21.6B | United States | NAVEX Global | NAVEX EthicsPoint Incident Management | Whistleblowing Management | 2014 | n/a |
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Construction and Real Estate | 800 | $85M | United States | NAVEX Global | NAVEX EthicsPoint Incident Management | Whistleblowing Management | 2019 | n/a |
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Healthcare | 53000 | $22.6B | United States | NAVEX Global | NAVEX EthicsPoint Incident Management | Whistleblowing Management | 2015 | n/a |
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Consumer Packaged Goods | 47900 | $3.4B | United States | NAVEX Global | NAVEX EthicsPoint Incident Management | Whistleblowing Management | 2019 | n/a |
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Buyer Intent: Companies Evaluating NAVEX EthicsPoint Incident Management
- Sprious, a United States based Professional Services organization with 29 Employees
- Simon Fraser University, a Canada based Education company with 6500 Employees
- Innodata Inc., a United States based Professional Services organization with 4878 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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