Seattle, 98101, WA,
United States
WaFd Bank Technographics
WaFd Bank Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by WaFd Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2120 WaFd Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that WaFd Bank has purchased the following applications: Fiserv Prologue for ERP Financial in 2010, AppWorx Workload Automation for Business Process Management in 2018, Microsoft 365 for Collaboration in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems WaFd Bank is running and its propensity to invest more and deepen its relationship with Fiserv , Stripe , Broadcom or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing WaFd Bank revenues, which have grown to $742.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for WaFd Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
WaFd Bank Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Fiserv | Legacy | Fiserv Prologue | ERP Financial | ERP Financial Management | n/a | 2010 | 2010 |
In 2010, WaFd Bank implemented Fiserv Prologue into its accounting operations, deploying the application as the primary ERP Financial platform for general ledger and payable workflows. The implementation was centered in the accounting department and included a full deployment of the accounts payable module that was embedded into daily reconciliation and payment processing routines.
The configuration emphasized core ERP Financial capabilities, including general ledger and subsidiary ledger reconciliation, bank reconciliation, and preparation of month end journals for accrued interest and fixed assets. Fiserv Prologue was configured to manage REO rollover schedules and to produce a daily recovery journal, while AP workflows were instrumented for full cycle monitoring, balancing, exception research, and problem resolution.
Operational coverage extended to statutory and board reporting, with outputs used for board reports, Department of Labor reporting, Quarterly OTS schedules CMR and DI, and Federal Reserve weekly reporting. The system also supported branch expense monitoring and journal entry preparation, and it was used to produce audit-ready records during bank acquisitions and regulator engagements with FDIC and OTS.
Governance and operational change included training and supervising AP staff, codifying reconciliation and control procedures, and strengthening audit controls to support both internal and external auditors. The deployment of Fiserv Prologue reinforced procedural workflows for detecting and preventing material misstatement in financial statements, while centralizing accounting processes under the ERP Financial application.
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Payment Processing | ERP Financial Management |
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2020 | 2020 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Broadcom | Legacy | AppWorx Workload Automation | Business Process Management | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, WaFd Bank implemented AppWorx Workload Automation as part of its Business Process Management environment, using Broadcom AppWorx Workload Automation for centralized job scheduling and orchestration. The deployment operated in a hosted model and was managed by central operations to support bankwide batch processing and workload coordination across multiple business functions.
AppWorx Workload Automation was configured to run production workflows and automated job chains, and the team created and supported over 150 production tasks to meet a variety of business needs. Configuration work emphasized workload scheduling, dependent job sequencing, and automated file handling routines consistent with Business Process Management practices.
The implementation coexisted with and integrated operationally alongside MOVEit Automation and MOVEit Transfer for file movement, handling inbound and outbound flows to Fiserv DNA ASP and Fiserv File Exchange. Operational coverage included integrations or operational touchpoints with NCR CxMarketing, NCR Transaction Gateway, and FIS Bancware, and the implementation supported daily processing by coordinating tasks that move and sort incoming files and generate outbound files to DNA ASP.
Operational governance emphasized 24/7 production support and coordinated change control, with the technical analyst role providing primary support for Automic Applications Manager from 2018 to 2021 after the hosted conversion. The team worked with business owners and third party vendors to build, test, and implement new processes within AppWorx Workload Automation and associated automation tooling, embedding workflow governance and test cycles into rollout procedures.
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Core Banking | ERP Services and Operations |
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2021 | 2021 |
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Core Banking | ERP Services and Operations |
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2019 | 2019 |
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Loan Origination System (LOS) | ERP Services and Operations |
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2020 | 2020 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, WaFd Bank implemented Microsoft 365 for Collaboration. Microsoft 365 is surfaced on WaFd Bank's public website and operates as the bank's cloud based collaboration and productivity layer.
Typical Microsoft 365 Collaboration deployments include Exchange Online for enterprise email, SharePoint Online for intranet and document management, Microsoft Teams for real time collaboration, and OneDrive for personal file storage, enabling coauthoring, content management, and unified communications across corporate teams. WaFd Bank Microsoft 365 Collaboration supports internal communication, document lifecycle management, and team collaboration for corporate business functions such as IT and corporate operations. The visible usage on the website indicates tenant level provisioning and public facing integration points for content delivery or authenticated access.
Operational governance is expected to center on tenant administration, role based access controls, and compliance configuration, with IT owning policy enforcement and user lifecycle processes. Configuration and automation in Microsoft 365 for Collaboration commonly include group provisioning, retention policy enforcement, and access auditing to address regulatory requirements in banking.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2019 | 2019 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2019 | 2019 |
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Application Performance Management | ITSM |
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2019 | 2019 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Cloud Storage | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Servers, Storage and Networking | IaaS |
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2008 | 2008 |
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IT Decision Makers and Key Stakeholders at WaFd Bank
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by WaFd Bank Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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