The Watches of Switzerland Group
Aurum House 2 Elland Road,
Leicester, LE3 1TT,
United Kingdom
Leicester, LE3 1TT,
United Kingdom
44 11 6232-2000
Retail
The Watches of Switzerland Group Technographics
The Watches of Switzerland Group Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by The Watches of Switzerland Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2775 The Watches of Switzerland Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that The Watches of Switzerland Group has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2014, eArcu ATS & Onboarding for Applicant Tracking System, Onboarding in 2021, Cotality Contractor Workspace for Insurance Claims Management in 2025 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems The Watches of Switzerland Group is running and its propensity to invest more and deepen its relationship with SAP , PageUp , SD Worx or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing The Watches of Switzerland Group revenues, which have grown to $1.97 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for The Watches of Switzerland Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
The Watches of Switzerland Group Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP Financial Management | Basis Technologies | 2014 | 2015 |
In 2014 The Watches of Switzerland Group implemented SAP ERP ECC 6.0 as its centralized ERP Financial backbone to support retail finance and commercial operations. The implementation established SAP ERP ECC 6.0 as the primary ERP Financial application for corporate accounting and store-level transaction processing across the organization.
The deployment encompassed standard ERP Financial capabilities typical of SAP ECC 6.0, including core finance and controlling workflows, general ledger and accounts payable and receivable, procurement and inventory valuation, and order to cash transaction processing tailored to retail merchandising and point of sale reconciliation. Configuration work focused on aligning FI and CO ledgers with retail revenue recognition and procurement controls, while employment of inventory and procurement modules supported inventory valuation and supplier invoicing workflows.
Basis Technologies served as the implementation partner providing technical and Basis administration services for the SAP ERP ECC 6.0 environment, and the system was provisioned as a centralized SAP instance serving corporate finance, procurement, inventory management and retail store operations across the UK. Governance around master data standardization and change control was a feature of the rollout, reflecting typical SAP ECC 6.0 program practices to centralize financial processes and reduce transactional divergence between stores and head office.
Subsequent advisory material for Watches of Switzerland emphasized that any move from SAP ERP ECC 6.0 to SAP S/4HANA should be more than a support driven upgrade, and recommended a planning approach that clarifies the current ECC starting point and business objectives to avoid selecting an end state that conflicts with strategic goals. The guidance warns that migration choices should be informed and deliberate in order to align the SAP S/4HANA destination with the companys long term business and IT objectives.
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ERP Financial | ERP Financial Management |
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2025 | 2027 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| PageUp | Legacy | eArcu ATS & Onboarding | Applicant Tracking System, Onboarding | HCM | n/a | 2021 | 2021 |
In 2021 The Watches of Switzerland Group implemented eArcu ATS & Onboarding. The deployment focused on Applicant Tracking System,Onboarding capabilities to support recruitment for showrooms and boutiques across the United Kingdom and for Head Office functions.
The implementation of eArcu ATS & Onboarding encompassed core applicant tracking, structured onboarding workflows, vacancy advertising and candidate shortlisting, interview scheduling for telephone and face to face stages, offer and reference processing, eligibility checks, talent pipelining, and reporting used by recruitment teams. Configuration work emphasized standardized vacancy workflows and the creation of role specific processes for store management and retail hiring.
Integrations were executed with recruitment channels that include LinkedIn Recruiter, the internal intranet, the group careers website, external job boards and social media sites to broaden candidate reach and to support store by store hiring rhythms. Operational coverage extended across Retail and Head Office, with the Talent Resourcing function liaising directly with National Sales Managers, Retail Directors, Hiring Managers and HR Business Partners to coordinate hiring timelines and priorities for new store openings and expansions.
Governance and rollout included designation of ATS Super User responsibilities, one to one user guidance and production of training guides to embed best practice, and a cadence of monthly store by store recruitment progress reporting. Recruitment planning processes were adjusted to include 6 to 12 month timelines for new store recruitment and to centralize advertising, shortlisting, and administrative tasks such as offers, references and eligibility checks within the eArcu environment.
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Core HR | HCM |
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2020 | 2020 |
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Employee Self Service | HCM |
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2020 | 2020 |
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Payroll | HCM |
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2020 | 2020 |
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Time and Attendance | HCM |
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2020 | 2020 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cotality, formerly CoreLogic | Legacy | Cotality Contractor Workspace | Insurance Claims Management | ERP Services and Operations | n/a | 2025 | 2025 |
In 2025, The Watches of Switzerland Group selected Cotality Contractor Workspace as its Insurance Claims Management application to drive end-to-end digital transformation of jewellery and watch claims processes in the United Kingdom. The deployment is focused on property insurance claims management within the Hallmark Claims Service division, with implementation governance designed to centralize case handling, improve visibility, and align customer service and operational workflows across the division.
Cotality Contractor Workspace is being configured to support core Insurance Claims Management capabilities including digital claims intake and triage, contractor coordination and scheduling through the contractor workspace, document and evidence management, workflow orchestration for adjudication and approvals, and customer communications and visibility dashboards. Operational coverage is scoped to Hallmark claims handlers and customer service teams in the UK, and the implementation emphasizes standardized claims workflows, role-based access and auditability to support consistent service delivery and contractor collaboration.
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Data Warehouse | Analytics and BI |
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2014 | 2014 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2018 | 2019 |
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Shipping Management | eCommerce |
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2022 | 2023 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Inventory Management | SCM |
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2014 | 2015 |
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Supply Chain Management | SCM |
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2014 | 2015 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2025 | 2025 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at The Watches of Switzerland Group
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by The Watches of Switzerland Group Executives
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FAQ - APPS RUN THE WORLD The Watches of Switzerland Group Technographics
The Watches of Switzerland Group is a Retail organization based in United Kingdom,
with around 2775 employees and annual revenues of $1.97 billion.
The Watches of Switzerland Group operates a diverse technology stack with applications such as
SAP ERP ECC 6.0, eArcu ATS & Onboarding and Cotality Contractor Workspace,
covering areas like ERP Financial, Applicant Tracking System, Onboarding and Insurance Claims Management.
The Watches of Switzerland Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, PageUp and Cotality, formerly CoreLogic.
The Watches of Switzerland Group recently adopted applications including
SAP S/4 HANA in 2025, Cotality Contractor Workspace in 2025 and Zoho ManageEngine ServiceDesk Plus in 2025,
highlighting its ongoing modernization strategy.
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available to Premium subscribers.
Our research team continuously updates The Watches of Switzerland Group’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
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