Waterloo Region District School Board Technographics
Waterloo Region District School Board Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Waterloo Region District School Board and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 7000 Waterloo Region District School Board employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Waterloo Region District School Board has purchased the following applications: PowerSchool Trillium SIS for Student Information in 2008, Google Workspace (Formerly Google G-Suite) for Collaboration in 2017, TeamViewer for Remote Monitoring and Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Waterloo Region District School Board is running and its propensity to invest more and deepen its relationship with PowerSchool , Google , TeamViewer or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Waterloo Region District School Board revenues, which have grown to $711.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Waterloo Region District School Board intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Waterloo Region District School Board Tech Stack and Enterprise Applications
Waterloo Region District School Board ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| PowerSchool | Legacy | PowerSchool Trillium SIS | Student Information | ERP Services and Operations | n/a | 2008 | 2008 |
In 2008, Waterloo Region District School Board implemented PowerSchool Trillium SIS. PowerSchool Trillium SIS is the board-approved Student Information system used across WRDSB in Ontario for attendance, registration and parent and staff communications.
Configured to manage core student administrative workflows, PowerSchool Trillium SIS supports attendance tracking, student registration, contact management and communications workflows for parents and staff. The deployment emphasizes centralized student record management, administrative user roles for school and board staff, and reporting capabilities typical of a Student Information environment.
During the COVID-19 pandemic WRDSB integrated Trillium data with PRISM to enable remote-learning registration, integration timing and technical details are not publicly stated. Operational coverage spans WRDSB schools and central administration in Ontario, and governance is formalized through board approval with Trillium maintained as the district’s primary student information source.
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Waterloo Region District School Board Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, Waterloo Region District School Board implemented Google Workspace (Formerly Google G-Suite). The implementation is a Collaboration deployment and the board lists Google Workspace on its public website.
The Google Workspace deployment includes core Collaboration capabilities such as Gmail, Calendar, Google Drive, Docs, Sheets, Slides and Google Classroom, administered through the Google Admin console. Configuration focuses on centralized account and domain management, group based access controls, shared drives for school and department collaboration, and collaborative document workflows tailored to education and administrative use. The narrative centers on Google Workspace (Formerly Google G-Suite) as the primary collaboration platform for staff and educators.
Governance is exercised through the Google Admin console for user provisioning, policy enforcement, and role based administrative controls, supporting business functions that include teaching and learning, administration, and internal communications. Operational coverage extends across Waterloo Region District School Board administrative and educational staff and aligns the Google Workspace application to district level IT operations and user management. The record on the public site confirms the board’s adoption of Google Workspace within the Collaboration category.
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Waterloo Region District School Board ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TeamViewer | Legacy | TeamViewer | Remote Monitoring and Management | ITSM | n/a | 2020 | 2020 |
In 2020, Waterloo Region District School Board implemented TeamViewer as a Remote Monitoring and Management solution to support IT service delivery across its 7000 employee education organization in Canada. TeamViewer is deployed on the WRDSB website enabling web-initiated remote sessions to provide support and connectivity for end user devices, making the application a visible element of the district's support channel.
The deployment centers on core remote monitoring and remote control capabilities common to Remote Monitoring and Management tools, including web-based session initiation, unattended access for managed endpoints, real time remote control for troubleshooting, secure file transfer during support sessions, and session chat for user guidance. TeamViewer is configured to support rapid incident response and endpoint access from the IT helpdesk, aligning the application with device management and desktop support workflows.
Operational coverage is focused on IT helpdesk and device support for school sites within the Waterloo Region District School Board, with TeamViewer sessions launched from the public support presence on the WRDSB website. The implementation is positioned to enable cross-site remote troubleshooting and to reduce the need for on site visits, consolidating remote access and monitoring functions under the TeamViewer application.
Governance is organized around role based access and session auditing consistent with Remote Monitoring and Management practices, with controls to manage technician access via the web initiated support channel. The implementation narrative centers on embedding TeamViewer within WRDSB support operations and web support flows to operationalize remote endpoint access and monitoring across the school district.
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Waterloo Region District School Board IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Cloud Storage | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Waterloo Region District School Board
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Waterloo Region District School Board Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-02-07 | Waterloo Region District School Board | Evaluated | SAP | SAP SuccessFactors Employee Central | Core HR | HCM |