Watson-Marlow Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Watson-Marlow and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1200 Watson-Marlow employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Watson-Marlow has purchased the following applications: Accruent Maintenance Connection CMMS for Computerized Maintenance Management (CMMS) in 2023, Microsoft 365 for Collaboration in 2022, Optimizely Search & Navigation (ex Episerver Find) for Application, Web and Enterprise Search in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Watson-Marlow is running and its propensity to invest more and deepen its relationship with Accruent , Microsoft , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Watson-Marlow revenues, which have grown to $145.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Watson-Marlow intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Accruent | Legacy | Accruent Maintenance Connection CMMS | Computerized Maintenance Management (CMMS) | ERP Services and Operations | n/a | 2023 | 2023 |
In 2023, Watson-Marlow deployed Accruent Maintenance Connection CMMS to move away from paper-based processes and centralize license and asset management. The Accruent Maintenance Connection CMMS implementation, categorized as Computerized Maintenance Management (CMMS), focused on consolidating asset records and automating escalation workflows for manufacturing and operations.
Implementation work emphasized configuration of an asset registry and license management controls, alongside standard Computerized Maintenance Management (CMMS) capabilities such as work order management and preventive maintenance scheduling to support broader operational use. Configuration included escalation workflow automation to reduce manual handoffs and to extend system use beyond traditional facilities maintenance.
The deployment was executed as a centralized program serving UK and global sites, covering manufacturing, operations and facilities teams, with standardized maintenance workflows and role based access to enforce operational controls. A global training rollout began in late 2023 to drive adoption across sites and to align process ownership.
Governance was tightened through centralized license and asset management and standardized escalation procedures, and the vendor case study documents improved governance and reduced time spent managing the system while extending CMMS use beyond facilities.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2022 | 2022 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Optimizely | Legacy | Optimizely Search & Navigation (ex Episerver Find) | Application, Web and Enterprise Search | Content Management | n/a | 2022 | 2022 |
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Digital Signing | Content Management |
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2022 | 2022 |
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Web Content Management | Content Management |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Support | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2023 | 2023 |
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Marketing Analytics, Lead Generation | CRM |
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2022 | 2022 |
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Marketing Analytics, Sales Analytics, Customer Support | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Tag Management | CRM |
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2022 | 2022 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2023 | 2023 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2023 | 2023 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2022 | 2022 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2022 | 2022 |
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