Welsh Government
Cathays Park King Edward VII Avenue,
Cardiff, CF10 3NQ,
United Kingdom
Cardiff, CF10 3NQ,
United Kingdom
44 30 0060-4400
Government
Welsh Government Technographics
Welsh Government Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Welsh Government and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 6142 Welsh Government employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Welsh Government has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2007, Oleeo ATS for Applicant Tracking System in 2023, SAP ERP ECC 6.0 - Real Estate (RE) for Real Estate Property Management in 2007 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Welsh Government is running and its propensity to invest more and deepen its relationship with SAP , TechnologyOne , Barclaycard or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Welsh Government revenues, which have grown to $33.33 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Welsh Government intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Welsh Government Tech Stack and Enterprise Applications
Welsh Government ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP | Capgemini | 2007 | 2007 |
In 2007 Welsh Government implemented SAP ERP ECC 6.0 as its core ERP Financial platform supporting primary Human Resources and payroll functions. The deployment is on premise under a perpetual license model, with an annual support contract and a separate support agreement recorded from 01-2024 to 12-2026. Capgemini is listed as the systems integrator for the implementation.
SAP ERP ECC 6.0 was configured to address HR and payroll process workflows and was licensed with a broad set of SAP user types and components. The contract documentation explicitly enumerates SAP Application Developer User, SAP Application Professional User, SAP Application Ltd. Prof. User, ERP Component for ERP Package, SAP Application Employee User, SAP Netweaver Process Integration, RWD Productivity PAK Help Launch Pad Users, RWD Productivity PAK Professional and Limited Professional Users, RWD Productivity PAK Employee Users, Supplementary Product SAP Strategy Management, SAP Netweaver Conversion Agent by Informatica, Applications for Enterprise Performance Management Business Planning and Consolidation Version for Netweaver, SAP Extended Procurement, SAP Real Estate Management office retail and industrial property management, and SAP Process Orchestration Software as a Service. The full application name SAP ERP ECC 6.0 is restated to connect the vendor, the suite of modules, and the Apps Category ERP Financial.
The operational landscape documented for SAP ERP ECC 6.0 shows it operating within a broader HR and payroll ecosystem, with explicit references to Microsoft Dynamics 365, ePayFact and iPayView for payroll delivery and bilingual payslips, and Oleeo for applicant tracking and talent acquisition in adjacent recruitment processes. Reported licensed volumes in the contract materials reference multiple tranches, including 1,100 professional users and 4,000 employee users, alongside other reported totals such as 6,420 employee users and transaction volumes noted at 6,248 per month, indicating segmented licensing across professional and employee user profiles. The application supports business functions across payroll operations, HR shared services and talent acquisition touchpoints.
Contract governance and timeline details are recorded in the source, showing a software license start date of 12-2007 and the license recorded as perpetual, with an associated support contract from 01-2024 until 12-2026 and additional multi year support arrangements referenced. Capgemini is named as the implementation partner and primary governance contacts listed include Elizabeth Richards Head of Pay and Reward email Elizabeth.Richards@gov.wales phone 03000 628581, Kerri McCallion Head of Corporate Shared Services email kerri.mccallion@gov.wales, and Peta Davies Head Of Resourcing email Peta.Davies@gov.wales phone 03000 250767. The contractual model is documented as on premise perpetual licensing with annual support and managed service annotations, and specific review windows in the materials include entries such as November 2026 and March 2026 for particular elements.
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ERP Financial | ERP |
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2020 | 2020 |
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Expense Management | ERP |
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2019 | 2019 |
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Welsh Government HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oleeo | Legacy | Oleeo ATS | Applicant Tracking System | HCM | n/a | 2023 | 2023 |
In 2023, Welsh Government implemented Oleeo ATS, deploying Oleeo ATS as an Applicant Tracking System under a SaaS annual subscription model that includes management and support costs. The application was adopted to support primary HR and strategic talent acquisition functions across central government recruitment channels, serving as the core Applicant Tracking System for the Appoint and Cais talent streams.
The implemented modules and product references reported for the Oleeo ATS deployment include Oleeo Recruit and Engage and Oleeo Vx e-Recruitment ATS and Talent Acquisition Solution, with distinct Appoint and Cais instances in production. Reported user and license figures tied to the deployment include 6248 per month usage, Appoint 3312 named seats, and Cais up to 5,500 potential users, reflecting an enterprise scale configuration for vacancy posting, candidate management, workflow orchestration, and CRM style talent pooling.
Contract structure and governance elements recorded for the Oleeo ATS arrangements specify a SaaS annual subscription with explicit management and support line items, a support contract effective from 01-2024 and noted as running until 12-2026, and multiple contract durations and extension clauses. Contract duration entries include a two year term with the option to extend for two periods of 12 months, and a Cais agreement described as four years with the option for two 12 month extensions, procurement start markers including Appoint launched in Jul-23, and review dates noted as currently being reviewed for the resourcing portfolio.
Financial and operational data captured in the source materials linked to the Oleeo ATS contracts show reported annual spend lines including Cais 56,123.75 pounds and Appoint 89,250 pounds, alongside other reported procurement items such as a 195,300 pounds line and a 309,962 pounds award referenced elsewhere in the HR technology schedule. The primary internal contact for the resourcing and ATS portfolio is Peta Davies, Head Of Resourcing, email Peta.Davies@gov.wales, telephone 03000 250767, with the engagement status recorded as under review.
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Candidate Relationship Management | HCM |
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2023 | 2023 |
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Core HR | HCM |
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2014 | 2014 |
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Core HR | HCM |
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2022 | 2023 |
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Employee Self Service | HCM |
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2023 | 2023 |
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Payroll | HCM |
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2023 | 2023 |
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Time and Attendance | HCM |
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2023 | 2023 |
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Welsh Government ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 - Real Estate (RE) | Real Estate Property Management | ERP Services and Operations | Capgemini | 2007 | 2007 |
In 2007 Welsh Government implemented SAP ERP ECC 6.0 - Real Estate (RE) as an on premise Real Estate Property Management solution. The deployment is licensed on a perpetual basis with the software license start date recorded as 12-2007, and an associated annual support arrangement noted, with a support contract window recorded from 01-2024 through 12-2026.
The implementation inventory lists a broad set of SAP user types and application modules. Documented modules and licenses include SAP Real Estate Management for office, retail and industrial property management, SAP Application Developer User, SAP Application Professional User, SAP Application Ltd. Prof. User, ERP Component for ERP Package, SAP Application Employee User, SAP Netweaver Process Integration, RWD Productivity PAK Help Launch Pad Users, RWD Productivity PAK for Professional and Limited Professional Users, RWD Productivity PAK for Employee Users, Supplementary Product SAP Strategy Management, SAP Netweaver Conversion Agent by Informatica, Applications for Enterprise Performance Management Business Planning and Consolidation Version for Netweaver, SAP Extended Procurement, and SAP Process Orchestration Software as a Service.
Operational scope described in the contract materials aligns the SAP ERP ECC 6.0 - Real Estate (RE) deployment with core enterprise HR and payroll support, and with property portfolio management across office, retail and industrial assets. Contract documents record license volumes and user allocations including entries of 1,100 professional users, 4,000 employee users, 190 professional users and 6,420 employee users across the listed SAP license types, reflecting segmented professional and employee user entitlements.
Capgemini is identified as the implementation partner on record for the engagement, and governance notes indicate a multi year support arrangement described as a three year support contract alongside ongoing annual support. The software license is perpetual, and contract review activity is referenced in the source with review milestones and notes including dates such as Nov-25 and Jul-25, and several items marked currently under review, as captured in the provided contract documentation.
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Welsh Government Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Data Warehouse | Analytics and BI |
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2008 | 2008 |
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Welsh Government Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2023 | 2023 |
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Welsh Government Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2019 | 2019 |
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Welsh Government CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2024 | 2024 |
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Customer Support | CRM |
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2022 | 2022 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Welsh Government ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2019 | 2019 |
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Welsh Government Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Procurement | Procurement |
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2007 | 2007 |
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Welsh Government PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2007 | 2007 |
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File Transfer Protocol | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2022 | 2022 |
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Welsh Government IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Welsh Government CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Welsh Government Professional Services
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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PEO (Professional Employer Organization) | Professional Services |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Welsh Government
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Head of IT & CIO | Director | IT | |
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Director - Technology, Digital & Transformation | Director | IT | |
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Chief Digital, Data and Technology Officer, PCET Reform | CXO | IT | |
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Senior Digital Strategy and Governance Manager | Manager | IT | |
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Human Resources Director | Director | HR | |
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Deputy Director, HR Operations and Performance | Director | HR | |
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Head of Human Resources Operations | Director | HR | |
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Business Intelligence Manager | Manager | IT | |
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Finance Officer | Manager | Finance | |
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Head of Commercial & Procurement | Director | Procurement | |
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Director Of Finance And Operations | Director | Finance | |
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Apps Being Evaluated by Welsh Government Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Welsh Government IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Welsh Government digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Welsh Government Technographics
Welsh Government is a Government organization based in United Kingdom,
with around 6142 employees and annual revenues of $33.33 billion.
Welsh Government operates a diverse technology stack with applications such as
SAP ERP ECC 6.0, Oleeo ATS and SAP ERP ECC 6.0 - Real Estate (RE),
covering areas like ERP Financial, Applicant Tracking System and Real Estate Property Management.
Welsh Government has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP and Oleeo.
Welsh Government recently adopted applications including
Hotjar in 2024, Oleeo ATS in 2023 and Oleeo Engage in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Welsh Government’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Welsh Government’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Welsh Government technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.