Irvine, 92617, CA,
United States
West Coast University Technographics
West Coast University Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by West Coast University and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1500 West Coast University employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that West Coast University has purchased the following applications: SAP Concur Expense for Expense Management in 2011, Oracle Taleo Cloud Service for Recruiting, Applicant Tracking System in 2007, Helix for Analytics and BI in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems West Coast University is running and its propensity to invest more and deepen its relationship with SAP , Oracle , Converge Direct or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing West Coast University revenues, which have grown to $300.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for West Coast University intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
West Coast University Tech Stack and Enterprise Applications
West Coast University ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Concur Expense | Expense Management | ERP | n/a | 2011 | 2018 |
In 2011, West Coast University implemented SAP Concur Expense as its Expense Management solution. The deployment was scoped to serve West Coast University and American Career College across multi campus, multi state operations and was managed from a shared administrative office reporting directly to the CIO.
The SAP Concur Expense implementation centralized online expense reporting and employee reimbursement workflows, with configuration focusing on automated approval routing, policy enforcement, receipt capture and audit trail functionality. Standard Expense Management capabilities were configured for travel and non travel expenses, configurable approval hierarchies, expense policy validation at submission, and reconciliation workflows to support finance and accounting processing.
Operational ownership for the solution sat with the central IT team responsible for enterprise systems used by Human Resources, Finance, Accounting, Admissions and Student Services. The Concur rollout ran alongside other enterprise projects in the same administrative portfolio, including Oracle Fusion HCM and Oracle Hyperion 11.2 implementations and a Microsoft Dynamics CRM 2011 upgrade, allowing the IT organization to align deployment timelines and change management activities across systems.
Governance and process changes were administered centrally, with IT establishing configuration standards, approval workflow templates and expense policy controls to be applied across campuses. Training and role based access were coordinated through the shared administrative office to ensure consistent use of SAP Concur Expense across institutional departments and sites.
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West Coast University HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Taleo Cloud Service | Recruiting, Applicant Tracking System | HCM | n/a | 2007 | 2007 |
In 2007, West Coast University implemented Oracle Taleo Cloud Service. Oracle Taleo Cloud Service was deployed as the institution's Recruiting,Applicant Tracking System to centralize applicant intake, manage academic and administrative hiring, and provide a cloud native SaaS platform for recruiting operations.
Configuration focused on core applicant tracking modules including job requisition management, candidate profile and resume management, interview scheduling, offer management, and configurable candidate workflows and approvals, with Taleo reporting used for compliance and hiring visibility. The implementation established user roles and permissions for human resources, hiring managers, and campus recruiting staff, and leveraged Oracle Taleo Cloud Service workflow configuration to automate requisition approvals and candidate status transitions.
Operational integration included a direct linkage with the institution's Learn.com learning management system to align candidate onboarding and training pathways with hiring events. Governance centered on HR process orchestration, requisition approval policy enforcement, and data stewardship for candidate records across West Coast University recruiting and HR functions.
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Talent Sourcing, Talent Management | HCM |
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2014 | 2018 |
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West Coast University Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Converge Direct | Legacy | Helix | Analytics and BI | Analytics and BI | n/a | 2019 | 2019 |
In 2019, West Coast University deployed Helix in the Analytics and BI category to instrument its public website. The Helix implementation was delivered by Converge Direct and focused on web event tracking, session analytics, and dashboarding to support enrollment marketing and digital engagement workflows. Deployment targeted the university website as the primary data source, using a combination of client-side telemetry and server-side tagging to capture page events, form interactions, and conversion funnels. Configuration emphasized role-based dashboards and scheduled reports for marketing, admissions, and institutional research teams to consume web-derived signals.
Helix was configured to deliver visualization, cohort analysis, and report scheduling capabilities consistent with Analytics and BI functional workflows, including data normalization and self-service reporting. Integrations were scoped to the website content layer and internal reporting processes, provisioning cleansed web event feeds into centralized dashboards for operational teams. Governance included role-based access control, report ownership assignment, and a phased rollout across web properties, with staged enablement aligned to marketing and admissions priorities.
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West Coast University Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2021 | 2021 |
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West Coast University CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Call Tracking and Recording | CRM |
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2016 | 2016 |
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CRM | CRM |
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2011 | 2018 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Engagement | CRM |
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2015 | 2015 |
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West Coast University ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2018 | 2018 |
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West Coast University PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2020 | 2020 |
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West Coast University TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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West Coast University IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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West Coast University CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at West Coast University
Apps Being Evaluated by West Coast University Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-02-18 | West Coast University | Evaluated | Visma | Visma EasyCruit | Recruiting | HCM |