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● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

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● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

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● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

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● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

West Elm
Location
3250 Van Ness Avenue,
San Francisco, 94109, CA,
United States
Website
https://www.westelm.com/
Phone
1 510-655-1367
Artw industry
Retail
Employee
Revenue

West Elm Technographics

West Elm Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by West Elm and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2500 West Elm employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that West Elm has purchased the following applications: Lumen Cloud (ex CenturyLink) for Application Hosting and Computing Services in 2012, New Relic APM for Application Performance Management in 2018, FreshDesk Customer Support for Customer Support in 2023 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems West Elm is running and its propensity to invest more and deepen its relationship with Lumen Technologies , Microsoft , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing West Elm revenues, which have grown to $900.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for West Elm intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

West Elm Data, Technology Stack, and Enterprise Applications
IaaS
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
Lumen Technologies Legacy Lumen Cloud (ex CenturyLink) Application Hosting and Computing Services IaaS n/a 2012 2012
Application Hosting and Computing Services IaaS 2016 2016
Application Hosting and Computing Services IaaS 2018 2018
Backup as a Service (BaaS) IaaS 2018 2018
Content Delivery Network IaaS 2020 2020
Content Delivery Network IaaS 2012 2012
Content Delivery Network IaaS 2016 2016
Content Delivery Network IaaS 2012 2012
ITSM
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
New Relic Legacy New Relic APM Application Performance Management ITSM n/a 2018 2018
CRM
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
Freshworks Legacy FreshDesk Customer Support Customer Support CRM n/a 2023 2023
Digital Advertising Platform CRM 2017 2017
Marketing Analytics CRM 2017 2017
Marketing Automation CRM 2016 2016
Marketing Automation CRM 2015 2015
Marketing Automation CRM 2017 2017
Marketing Automation CRM 2018 2018
Marketing Automation CRM 2018 2018
Partner Relationship Management CRM 2016 2016
Tag Management CRM 2016 2016
ERP Financial Management
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
ERP Financial ERP Financial Management 2013 2013
Payment Processing ERP Financial Management 2019 2019
eCommerce
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
Personalization and Product Recommendations eCommerce 2014 2014
Personalization and Product Recommendations eCommerce 2019 2019
Product Information Management eCommerce 2020 2020
CyberSecurity
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
Secure Email Gateways (SEGs) CyberSecurity 2017 2017
Secure Email Gateways (SEGs) CyberSecurity 2021 2021
PaaS
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
Transactional Email PaaS 2018 2018
IT Decision Makers and Key Stakeholders at West Elm
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by West Elm Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD West Elm Technographics

West Elm is a Retail organization based in United States, with around 2500 employees and annual revenues of $900.0 million.

West Elm operates a diverse technology stack with applications such as Lumen Cloud (ex CenturyLink), New Relic APM and FreshDesk Customer Support, covering areas like Application Hosting and Computing Services, Application Performance Management and Customer Support.

West Elm has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Lumen Technologies, New Relic and Freshworks.

West Elm recently adopted applications including FreshDesk Customer Support in 2023, Proofpoint Email Security and Protection in 2021 and Amazon Elastic Load Balancing (ELB) in 2020, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of West Elm’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates West Elm’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete West Elm technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.