West Fraser
Suite 1500, 885 West Georgia Street,
Vancouver, V6C 3E8, BC,
Canada
Vancouver, V6C 3E8, BC,
Canada
1 604-895-2700
Manufacturing
West Fraser Technographics
West Fraser Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by West Fraser and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10800 West Fraser employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that West Fraser has purchased the following applications: IBM Maximo for Enterprise Asset Management in 2019, Microsoft 365 for Collaboration in 2015, DocuSign eSignature for Digital Signing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems West Fraser is running and its propensity to invest more and deepen its relationship with IBM , Microsoft , Docusign or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing West Fraser revenues, which have grown to $6.45 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for West Fraser intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
West Fraser Tech Stack and Enterprise Applications
West Fraser ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IBM | Legacy | IBM Maximo | Enterprise Asset Management | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019, West Fraser implemented IBM Maximo as its Enterprise Asset Management solution. The deployment targeted manufacturing asset and maintenance operations and was scoped to support maintenance, procurement, and finance business functions across plant operations.
IBM Maximo was configured to manage asset records, inventory control, work order management, and asset expense tracking. Implementation work reflected practical Maximo Asset System usage, including configuration of workflows for matching work orders with payable invoices, scheduling employee hours and duties, and recording inventory transactions.
Operational coverage aligned asset lifecycle governance with stores inventory and accounts payable touchpoints, creating a formal connection between maintenance execution and invoice reconciliation. The West Fraser IBM Maximo Enterprise Asset Management deployment was used to support customer service and contract pricing activities through standardized work order to invoice processes and improved inventory visibility.
Governance and rollout emphasized procedural and policy changes, organized orientation and training of staff, and clarified ownership for asset expense management. Training and operational handoffs were structured to embed Maximo workflows into day to day operations and to standardize work order, inventory, and asset expense controls.
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West Fraser Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, West Fraser implemented Microsoft 365 as its Collaboration platform. The company’s public website indicates use of Microsoft 365, and the deployment is associated with the organization that employs 10,800 people, confirming adoption of the Microsoft 365 suite for corporate collaboration.
Configuration centered on core Microsoft 365 collaboration capabilities, with implementation narratives pointing to email and calendaring via Exchange Online, document and intranet management via SharePoint, real-time collaboration through Teams, and file synchronization and sharing via OneDrive. Operational coverage aligns with business functions for corporate collaboration, document management, and internal communications across IT, HR, and operations. Standard Microsoft 365 governance and administrative constructs, including tenant administration, identity and access controls, and data governance configurations, are relevant for managing the Collaboration deployment and aligning collaboration workflows with enterprise policy.
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West Fraser Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Docusign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2021 | 2021 |
In 2021, West Fraser implemented DocuSign eSignature. DocuSign eSignature is deployed on their corporate website to provide Digital Signing for web-based document execution and electronic consent capture. The implementation supports embedded signing flows that allow external parties to sign documents directly through West Fraser web pages.
Functional capabilities implemented align with the Digital Signing category, including template-driven signing workflows, recipient routing and sequencing, configurable authentication methods, and audit trails for tamper-evident signature records. The deployment focuses on streamlining document exchange and contract acceptance via the website, positioning DocuSign eSignature as the platform for online signature workflows at West Fraser. This configuration emphasizes standardized electronic signature processes and forensic record retention consistent with enterprise Digital Signing practices.
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West Fraser CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Data Management Platform | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2022 | 2022 |
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Digital Advertising Platform | CRM |
|
2018 | 2018 |
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West Fraser PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Project Portfolio Management | PPM |
|
2021 | 2021 |
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West Fraser IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at West Fraser
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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CIO | CXO | Finance | |
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Director, Investor Relations & Corporate Development | Director | Finance | |
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Reliability Manager | Manager | Finance | |
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Operations Manager | Manager | Finance | |
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Operations Manager | Manager | Finance | |
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Manager, Operations Technology | Manager | IT | |
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General Manager | Manager | Finance | |
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Apps Being Evaluated by West Fraser Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from West Fraser IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the West Fraser digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD West Fraser Technographics
West Fraser is a Manufacturing organization based in Canada,
with around 10800 employees and annual revenues of $6.45 billion.
West Fraser operates a diverse technology stack with applications such as
IBM Maximo, Microsoft 365 and DocuSign eSignature,
covering areas like Enterprise Asset Management, Collaboration and Digital Signing.
West Fraser has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as IBM, Microsoft and Docusign.
West Fraser recently adopted applications including
Oracle BlueKai in 2022, DocuSign eSignature in 2021 and SmartSheet in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of West Fraser’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates West Fraser’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete West Fraser technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.