Marrero, 70072, LA,
United States
West Jefferson Medical Center Technographics
West Jefferson Medical Center Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by West Jefferson Medical Center and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1500 West Jefferson Medical Center employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that West Jefferson Medical Center has purchased the following applications: Infor Lawson for ERP Financial in 2014, HealthcareSource Applicant Tracking System for Applicant Tracking System in 2020, Microsoft 365 for Collaboration in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems West Jefferson Medical Center is running and its propensity to invest more and deepen its relationship with Infor , HealthcareSource , ADP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing West Jefferson Medical Center revenues, which have grown to $220.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for West Jefferson Medical Center intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
West Jefferson Medical Center Tech Stack and Enterprise Applications
West Jefferson Medical Center ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor Lawson | ERP Financial | ERP | n/a | 2014 | 2014 |
In 2014, West Jefferson Medical Center implemented Infor Lawson as its ERP Financial application. The implementation targeted administrative and transactional finance processes supporting Facilities Management at the New Orleans site, with direct support for three maintenance sub departments and department-level budget control.
Infor Lawson was used for requisition entry and purchase order processing, where staff entered requisitions, proposals, and quotes to obtain purchase order numbers. The system supported invoice processing workflows tied to accounts payable activity, and departmental budget maintenance was managed alongside Lawson transactions using MS Excel and Access.
Operational workflows reflected close coordination between Facilities Management, the Purchasing Department, and the Accounting Department, with the Executive Assistant documenting and routing requisitions and invoices. Payroll and time and attendance for the maintenance group were handled separately through ADP, while Lawson served as the primary ERP Financial record of procurement and payable transactions for the department.
Governance and process control emphasized department-level policy preparation and approval routing, with documentation and deadlines maintained by administrative staff. Infor Lawson was instrumented as the core ERP Financial platform for procurement and accounts payable within Facilities Management, while ancillary office systems such as MS Word and MS Outlook supported correspondence and meeting administration.
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West Jefferson Medical Center HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HealthcareSource | Legacy | HealthcareSource Applicant Tracking System | Applicant Tracking System | HCM | n/a | 2020 | 2020 |
In 2020, West Jefferson Medical Center implemented HealthcareSource Applicant Tracking System as its Applicant Tracking System, embedding the HealthcareSource Applicant Tracking System into the hospital career site to manage external job postings and application capture. The deployment is used to drive candidate intake from the website and centralize recruiting activity for clinical and nonclinical hiring across the organization.
Configuration emphasized standard applicant tracking workflows, including requisition creation and approval, job posting management, candidate profile and resume intake, configurable hiring stage pipelines, and interview scheduling capabilities aligned with Applicant Tracking System functionality. Automation of candidate status changes and configurable notification templates were implemented to streamline HR operations and support collaboration between Talent Acquisition and hiring managers.
Operational ownership sits with Talent Acquisition and HR operations, with system access provisioned to hiring managers across clinical departments to enable centralized sourcing and consistent screening processes. Governance centered on standardized requisition controls and role based access to candidate records to support hiring compliance and controlled information access within the hospital.
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Core HR | HCM |
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2018 | 2018 |
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Payroll | HCM |
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2014 | 2014 |
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Time and Attendance | HCM |
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2014 | 2014 |
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West Jefferson Medical Center Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, West Jefferson Medical Center implemented Microsoft 365 as its Collaboration platform. The hospital's public website references Microsoft 365 in use, indicating a cloud-hosted Microsoft 365 tenant is serving as a primary communications and productivity layer for the organization.
The deployment centers on Microsoft 365 components including Exchange Online for enterprise email, SharePoint Online and OneDrive for Business for document management and secure file sync, Microsoft Teams for messaging and meetings, and the Office desktop and web applications for clinician and administrative productivity. These components deliver core Collaboration functions such as calendaring, secure internal messaging, real-time document co-authoring, and centralized cloud storage. The configuration is consistent with organization-wide provisioning across clinical, administrative, and support departments for a 1,500-employee hospital.
Architecture and governance align with standard Microsoft 365 patterns, using Azure Active Directory for tenant identity and role-based administration, centralized policy controls in the Microsoft 365 admin center, and native compliance capabilities including retention, eDiscovery, and data loss prevention to support healthcare information governance. Tenant-level administration enables centralized user provisioning, group-based access controls, and policy-driven content protection across email and document repositories.
Microsoft 365 functions as West Jefferson Medical Center's primary Collaboration layer, supporting communications, scheduling, and document workflows across clinical and administrative business functions. The recorded use of Microsoft 365 on the hospital website corroborates its role as the organizationwide productivity and communication backbone.
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West Jefferson Medical Center CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2018 | 2018 |
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West Jefferson Medical Center ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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West Jefferson Medical Center IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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West Jefferson Medical Center CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2015 | 2015 |
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IT Decision Makers and Key Stakeholders at West Jefferson Medical Center
Apps Being Evaluated by West Jefferson Medical Center Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||