Phoenix, 85004, AZ,
United States
Western Alliance Bank Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Western Alliance Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3769 Western Alliance Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Western Alliance Bank has purchased the following applications: Baker Hill UN/FY for Loan Origination System (LOS) in 2004 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Western Alliance Bank is running and its propensity to invest more and deepen its relationship with Baker Hill or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Western Alliance Bank revenues, which have grown to $3.77 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Western Alliance Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Baker Hill | Legacy | Baker Hill UN/FY | Loan Origination System (LOS) | ERP Services and Operations | n/a | 2004 | 2004 |
In 2004, Western Alliance Bank implemented Baker Hill UN/FY to automate and scale small-business and commercial loan origination, deploying the Baker Hill UN/FY loan origination solution within its lending organization. The implementation targeted core origination workflows within a Loan Origination System (LOS), centralizing application intake, credit decisioning inputs, and loan documentation tasks for commercial and SMB lending teams.
The Baker Hill UN/FY deployment was extended post‑go‑live into functional modules including AppLink, Exception Advisor, and portfolio risk modules, reflecting a staged expansion of capabilities. Configuration work focused on embedding institutional credit policies and underwriting rules into Baker Hill UN/FY, and on automating workflow handoffs so lenders could process higher volumes while elevating focus to larger deals.
Operational coverage emphasized front‑office lending and credit functions, with the solution used by relationship managers and credit officers to manage small-business and commercial originations. AppLink and Exception Advisor were used as application-level modules to support exception handling and application linkage workflows, while portfolio risk modules provided portfolio-level monitoring and risk assessment within the same Baker Hill UN/FY implementation.
Governance changes centered on codifying credit policy into system rules and shifting manual underwriting steps into configured LOS workflows, which altered lender work patterns and approval routing. The stated outcome was an increased ability for lenders to manage higher origination volumes and concentrate effort on larger commercial opportunities, with Baker Hill UN/FY serving as the institutional Loan Origination System (LOS) platform for those functions.
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